Reftel Osaka

Spacious rooms, excellent amenities and comfortable and large beds.

At times could hear road traffic.

Close to the airport and large room

No front desk help

The no-staff check-in process went amazingly smoothly, and I appreciated having a phone number for backup in case something went wrong.The rooms were much more spacious than we had expected at the price point, and we really appreciated the little gift pack with skin care products, toothbrushes, etc.

Excellent spacious and well-equipped rooms, with a very nice shower/bathroom. Great value!

relatively new and modern hotel. full size bathtub. i dont care if it was a love hotel but it definitely look like a good business hotel now.unfortunately its check out time was so early at 10am.probably the only hotel ive been around the world that check out this early and that's why i minus 2 point out of the 10if you are renting a private car, end your trip with this hotel if your flight is on the next day. you can save money and all the hectic airport transfer.

Very convenient for Itami Airport (5 minutes easy walk). Gave us a free upgrade on our room because a better room was available. 7-11 1 minute away. Room was large, well-appointed and very clean.

No bars or restaurants in the area. Automated check worked fine but I’d prefer to check in with a human.

Spacious rooms and large tub and shower area. Very close (10minutes) walking distance to Itami airport. Great for early morning flights and there is a 7/11 close by so can easily grab breakfast or a quick meal to go.

We got a free room upgrade, which was fantastic! The hotel provided a lot of amenities, so we didn't need to bring any toiletries. It was also a 10 minute walk from the airport, which was fantastic for our early flight.

The shower room was freezing and the hot water was limited. There was also only one window that was tucked behind a hard panel to keep in the heat as the window wasn't insulated at all.

Excellent value! Very clean and nice facility. Rooms were large. Check-in was very simple and the kiosks had an English option. The hotel is walkable from the airport and the location is quiet.

Pillows were very hard

Bathtub, amenities, coffee service, pajamas, netflix swrvice, quiet

A member of staff helped with the computerised check in. The room was large and clean - good for an airport stop off. A 7/11 was pretty well next door. The hotel was 5 mins walk from the airport, so we managed this with our cases. We got a taxi to Itami Sky park (and found a bus back) which was a brilliant plane viewing point - but take mossy repellant!

Clean and quiet. Nice amenities.Everything is quite new and modern.

Not many shops around.You can walk but slightly far from the station (Hotarubaike).

Can walk easily from hotel. Check in was by a machine, their was no check in staff, but I didn't have any issues checking in, even in English. The room was Large compared to most places I stayed in Japan, the free amenities in the room were nice touches! The room was also extremely clean!

Lobby had a cigarette smell, but that was the only complaint I really had.

Love the location as we had early morning flight to catch and it was about 8 min walk

Bit odd that no staff at all to ask questions. And the windows in both the bathroom and room needed to be better for sound insulation as we can still hear the traffic and the windows just seemed very old and cheap.

Gives bang for your buck. The room was a bit worn down, but everything was clean and organized. Great location next to the airport.

The hotel was very convenient for visiting family in the local area. As we were there for a week we were really pleased with the large size of the room and the comfortable bed.

The hotel is next to quite a busy road which could sometimes be a bit noisy. When we booked there were only smoking rooms available, but the smell went away after a couple of days.

clean, big bathroom and comfortable beds

Very spacious room, courteous staff and very near the airport

Not much

Room size was satisfactory.

There is only one power line near the bed. And if you want to use the kettle you have to put it on the floor because this is how you can connect power.We chose the hotel as Airport Hotel but still we had to take a taxi to the airport because the hotel does not have a shuttle. And since they called the taxi for 7:10 instead of 7:30 I had to pay a lot (because of waiting fee) for such a short distance.And it is not near the public transport as well. You have to walk quite a distance for train.

Very helpful staffWalking distance to Ariport (Osaka Itami)Very clean, fairly quiet hotel