Fourz Hotel Kintetsu Osaka-Namba

Location!!! Hotel was so easy to find and so many great places to eat, shop, and explore nearby. I especially like that once we step out of Namba Station, it is literally a direct/straight walk to the entrance. My partner especially loved that the room came with free access to the spa/onsen upstairs. And it wasn't even crowded!

The check-in was a little difficult because the machine didn't work the way it was meant to. So a staff was called to assist with a manual check in. Our view wasn't all that, and I'm not sure why there was a balcony despite no way to get to it.

The room was very clean and pretty spacious

The pillow was uncomfortable

The location was pretty good. It was hard to find the place sometimes, but we eventually figured it out. The staff was nice.

The breakfast was quite disappointing (dry sandwiches or sweet bread/loaf). On top of that, they asked us for our orders in advance, confirmed via email, but got the orders wrong. We tried to get our luggage delivered to the airport, but they were only somewhat helpful in this regard.

Great location. Close to Dotonburi. A very lively area with a lot going on if that is what you are looking for. The property does not have laundry facilities. I chose this property as they have a public bath on the top floor but ended up only using it once.

The rooms were small and I needed to move things around to make it work.

Staff helped store bags until check in, receive delivered bags and incredibly close to the Namba station

Vending machine on the 15th floor had no way to get change or pay with Suica as it was late at tonight the front desk could not give change.

It was a prime location in Osaka. About 5-10 mins walk to Dontonbori. Metro line is accessible (nearest station Namba). Restaurants/eateries in general is very easy to find and within walking distance. There are also an abundance of convenience stores around the area (7/11, Family Mart, Lawson etc.). Overall an excellent experience. 10/10 would book this hotel again if I ever come back to Osaka in the near future.

Nil

Great place to stay if you want to be within close walking distance from a major station and also near popular shopping areas like Shinsaibashi and Dotonbori. There's also a 7-11 literally right across the entrance. I was originally debating between staying closer to Umeda or Namba but I'm glad I chose Namba because there wasn't much to do in Umeda compared to the latter. The check-in kiosks are technically unmanned but staff do come out of a room to assist if you need help with anything, like holding your luggage if it's before check-in time. They have an area to pick up general amenities like coffee sachets, tea, shower cloths, etc. right before the elevators. I liked our room, it wasn't huge but it was spacious enough that we (2 adults) had room to open our carry-ons on the floor. The toilet, sink and showers were also separated which is nice, I don't like when hotels combine those into a single enclosed area. And another positive that some people may not think about: they have 2 elevators! So you're not waiting for a long time to go up or down, which can happen if the whole building has to share 1 elevator.

The luggage storage system made us a little bit nervous, because technically you choose a space with a combination lock with a metal rope that threads through all of your luggage handles. But it's still an open area accessible by anyone, so unless it's being watched very, very closely by staff and they happen to notice if someone's trying to open a pocket or zipper in your luggage/bag that doesn't belong to them, I feel like it'd be relatively simple for someone to sneak their hand in another person's bag and take something. So we had to carry some valuables around with us in backpacks instead until check-in time.

The staff was helpful, you can store your luggage before checking in and after checking out so that you can explore, shop and eat without dragging your luggage with you. Beds were comfortable. Rooms were always cleaned.

No laundry service was available nor was there an onsite laundry room.

Staff was super friendly. The onsen was great and space was clean as well.

The room had a musty smell to it. Only one pillow in the room. Otherwise it was very clean.

Great location! Rooms were very clean and wifi was good in the room. Staff is friendly and helpful.

The bathhouse is not the best, but it’s clean! The hotel does not do luggage delivery.

The hotel location is kind of a miracle, since you are very close to Dontonbori (probably 50 meters), but since it is in a back alley it is not noisy and calm. You are also 50 meters away from subway, and 20 meters away from a great convenience store. We saw other hotels we had seen that are parallel to the river and Dotonbori street and were relieved we went for this option instead, since to the north side of the river all the nightlife concentrates, while on the south side all the restaurants, making it more busy and noisy, than where this hotel is located.We also were glad to stay in Namba compared to Umeda, since Umeda does not make you feel you are in Japan. It may be convenient for shopping but not so much to explore Osaka. They clean your room every day, and it was always spotless.The room is not big, as usual in Japan, but still functional and comfortable. The WC is detached in a separate closet from the rest of the bathroom (which had a decent size). Checkin and out are a breeze. You can leave your luggage in a separate room with locks that you can handle on your own. Water and coffee along other amenities are complementary.

The only downside of the hotel is the pillow (note singular), you get one small pillow per person which was hard and filled with seeds or something, and that the bed sheets continuously got out making it a mess over night.

The access to everything! The restaurants and konbinis around, not to mention a ramen spot that is open until 2am. The onsen on the 15th floor! This is my second time staying here and I will definitely keep coming back, I just wished they had a laundry facility on site because the closest one is a good walk away. The staff were always so very helpful. I received my luggages and an amazon package and they left me a note in my room to let me know it arrived.

The prices has gone up from the first time i stayed in late 2023.

The room was big and located near train stations.

No taxi call

We liked it because it was close to Dotonbori, Namba walk, and train stations. The area is clean and comfortable too.

everything- except breakfast

wished it served a real breakfastsandwich and coffee or juice - wasn’t great.no where to sit in lobby to eat or visit with other guests

Great location. Super close to Dontonbori Street. Lots of shopping and food nearby. Great if you’re out and about all day and just planning to come back and sleep. We placed the ‘do not disturb’ on the door and they still left a bag with fresh towels and bottles of water.

Hotel has some construction going on, so it’s not the most welcoming once you step inside. Reception is a machine, however, someone did come out to help us check in. Very small room and not comfortable for two people. Hard to open bags inside. Need more than two total pillows. The bathroom shower is a bit small, wish there was more room for the shower and less for the toilet. There was a large stain on the little sofa and the room smelled like urine and also cigarettes. It made for an uncomfortable stay and we checked out early.

The room was very clean and comfortableStaff were kind and helpful throughout our stayThe location is excellent with easy access to everything in NambaThe breakfast sandwich was very good

Just stayed a night to be right in the centre of it all.. The location is unmatched..so close to shopping areas and abundant eateries.. Its a self check in hotel from storing your bag - if you are early - to getting your room key.. The room is tiny.. definitely a challenge with large bags but if you want to stay right in the centre this is the place

The room is tiny like i said so if you are out the whole day and just wanted to sleep there its fine.. they did charge 200 yen for city tax? so you had to pay this while checking in - its not much but still its good to know beforehand..

- Cleanliness and location is great- Pajamas are practical to wear and fit to everyone (Female or male)- 7-11 is just 20 steps walk- 2 bottles of drinking water everyday - Room layout is good utilization. - A lot of amenities including facial cream for ladies

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The location was perfect. Everything you wanted was within a short walk. Clean facilities and they gave fresh water and towels everyday.

The bed was uncomfortable