3.5 Star Hotel

Caption by Hyatt Namba Osaka

2-7-5 Nippombashi, Chuo-Ku, Osaka, Japan View Map

Caption by Hyatt Namba Osaka1/84
Caption by Hyatt Namba Osaka photo 2
Caption by Hyatt Namba Osaka photo 3
Caption by Hyatt Namba Osaka photo 4

Caption by Hyatt Namba Osaka

Penny
Hi, I'm Penny! Ask me anything about Caption by Hyatt Namba Osaka: rooms, rates, amenities or policies.

About

Caption By Hyatt Namba Osaka provides flawless service and all the necessary facilities for visitors.Remain linked during your visit by utilizing the complimentary internet access available. Reception services featuring luggage storage are available to cater to your requirements. For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible. The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, instant coffee and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

104 Reviews

8.6Very Good
Cleanliness
9.2
Staff
9.3
Location
9.2

What Guests Say

  • “There was a young man who was in charge of the bar area from I think 2 to 11pm, he was amazing as was the rest of the staff we…”
  • “Very modern and clean. Location is great. The rooms are like typically other hotels in Japan which are quite small.”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Fitness Center
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Queen Room with City View1/4

Queen Room with City View

216 sqft • 1 Queen

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bidet
Deluxe King Room1/4

Deluxe King Room

323 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bidet
Twin Room1/4

Twin Room

216 sqft • 2 Single

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bidet
Twin Room with City View1/4

Twin Room with City View

216 sqft • 2 Single

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bidet
Queen Room1/4

Queen Room

216 sqft • 1 Queen

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bidet
1 Queen Bed1/4

1 Queen Bed

216 sqft • 1 Queen

  • Accessible bath/shower
  • Accessible toilet
  • Air conditioning
  • Alarm clock

Room Details and Photos

Room Amenities

    Have a question?

    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    8.6
    Very Good

    Based on 104 reviews

    Location

    9.2

    Cleanliness

    9.2

    Staff

    9.3

    Overall Quality

    8.8

    Pros +

    • There was a young man who was in charge of the bar area from I think 2 to 11pm, he was amazing as was the rest of the staff we interacted with.
    • Very modern and clean. Location is great. The rooms are like typically other hotels in Japan which are quite small.
    • The rooms were modern location great

    Cons -

    • Breakfast options are limited. They offer three options from the menu two of which are not even halal so we were left with very limited choices and had to purchase some items separately from the cafe.
    • They only have 2 washers very difficult to use. Firstly always busy then you have to call staff to start them
    • The bed is pretty firm which I usually like, but by day 5 I was waking up with some pretty bad back pain.
    Business Traveler (2)Solo Traveler (8)Traveling as Couple (24)Family with Young Children (39)Group Traveler (6)Total (77)
    10MatthiasPosted on: 5-27-2025

    There was a young man who was in charge of the bar area from I think 2 to 11pm, he was amazing as was the rest of the staff we interacted with.

    9SadafPosted on: 1-3-2026

    Very modern and clean. Location is great. The rooms are like typically other hotels in Japan which are quite small.

    Breakfast options are limited. They offer three options from the menu two of which are not even halal so we were left with very limited choices and had to purchase some items separately from the cafe.

    9EleanaPosted on: 11-19-2025

    The rooms were modern location great

    They only have 2 washers very difficult to use. Firstly always busy then you have to call staff to start them

    10AlanaPosted on: 9-30-2025

    Perfect location. You are close to everything in namba. Staff is also great.

    The bed is pretty firm which I usually like, but by day 5 I was waking up with some pretty bad back pain.

    1RyanPosted on: 9-22-2025

    The room was fine and clean.

    I booked a room with breakfast for two people. When I got there, the staff told me breakfast wasn't included. I then went out and paid for it. Later I discovered it was included but when I contacted them about it they just said sorry that's too bad we gave you the wrong info.

    8FionaPosted on: 8-15-2025

    Modern, convenient service, fresh and clean interior. Efficient and friendly service.

    Nothing, it was very comfortable and a most pleasant stay.

    10TUNGPosted on: 6-15-2025

    Great location, close to where we wanted to be which is near Dontobori.

    Room was a little small.

    7kamranPosted on: 5-9-2025

    Clean and spacious

    Food and lack of some stuff

    9DerekPosted on: 4-4-2025

    Great location and staff were very nice!

    A bit pricey since the location is close to Namba and Dontonburi. The gym is also extremely small.

    9RadkoPosted on: 3-31-2025

    Great Location, friendly staff.

    Property charge my for my stay on check out date. Next morning I received several messages from my other bank and credit card, which was used as deposit and hotel charge me 2 times again. In total I was charged 3 times for my stay, it was over 6000 € on my cards. I spent a lot of money for phone call charges and bank charged my of course for currency exchange. After several phone calls they admitted mistake, but they didn’t want to provide who was responsible for this. I am still waiting for money to be returned. Very unprofessional :(

    9AnniePosted on: 3-30-2025

    Prefect location between Namba Nankin train station and foodie market. Very good for people who speaks English and don’t speak Japanese like me.

    9MichellePosted on: 3-26-2025

    The location was convenient and easy to access to the Dontonburi area, as well as the subway. The hotel was clean and has a wonderful lounge area to grab coffee and food.

    8AnnaPosted on: 3-22-2025

    The property was in a great location - walkable to trains and Dotonburi. Room was clean and the bathroom was spacious. The staff spoke English and were very accommodating and polite. Talk Shop had open Wi-Fi and there is no pressure to buy a coffee to stay.

    The tax on each nightly stay was quite high.

    7ZanePosted on: 2-18-2025

    - Clean and modern hotel- Nice bathroom - Provided a water station on each floor which is convenient, so I don’t need to keep on purchasing water bottles- Had laundry machine on site. I started my laundry in the morning and the staff put it in a basket at the front desk for me when I came back. - Had lunch at the hotel. They were very accomodating to my son’s allergies. Husband said the beef bowl was nice.

    One of the huge downsides is the NOISE. We were facing the road which was noisy all throughout the night. Even though the bed was comfortable, my family and I are all light sleepers so the noise meant we didn’t have a good sleep for a couple nights. Could hear cars beeping, ambulance and police sirens…

    9EmilyPosted on: 2-10-2025

    Modern facilities, light switches next to the bed, gorgeous room design, great location, and modern entertainment with casting ability from mobile phone.

    10JasonPosted on: 2-6-2025

    Loved our stay here! It combined the well planned facilities of a large hotel chain alongside the stylish quirkiness of a boutique hotel.Location: Right at the centre of Osaka. 5-10 mins walk to Namba, Dotonbori and Shinsaibashi. Tons of restaurants around. 5 mins to Kuromon Market.Hotel vibe: It has a great boutique feel to it and we really enjoyed the decor and designs. The rooms are very thoughtfully designed. Room: The room size is bigger than most urban hotels in Japan. And the stylish layout and furnishings made it a very enjoyable stay for the week we were there for. The rooms are very modern and clean. Hotel restaurant: The restaurant is very stylish and had special offers on for holidays.Staff: Staff were very friendly and also spoke English very well.

    The only downside during our stay was the challenge of laundry. The hotel does provide 2 laundry machines but they are super popular with guests and you may need to wait hours for your turn.However there are at least 2-3 modern, cheap and convenient laundromat in a 2-5 min walk distance from the hotel (search them up on Google Maps).

    7ElainePosted on: 2-4-2025

    Great location. Staff were very helpful.

    Beds were hard. City view room meant lots of noise. Food at Let’s Talk was disappointing, not good value for money and poor quality. Drinks were expensive

    10JasalynPosted on: 1-7-2025

    The hotel staff were very nice! The room was clean and spacious. The laundry service was easy to use and everything came back in perfect condition. Breakfast was also really yummy and served early which worked out great for our trip!

    9HelenPosted on: 12-22-2024

    Great location close to everything. Thank you to the lovely receptionist who sorted our luggage transfer when we checked out. Would definitely recommend this place to family and friends.

    8BobbyPosted on: 12-17-2024

    Location is good. Neat and clean

    Room is too small for a family of 4

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 1 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    【Accommodation Tax from September 1, 2025, onwards】brAs of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:brulliFor room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night/liliFor room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night/liliFor room rates of JPY 20,000 or more: JPY 500 per person, per night/li/ul

    Location

    Caption by Hyatt Namba Osaka

    2-7-5 Nippombashi, Chuo-Ku, Osaka

    People also liked

    Currently Viewing

    Caption by Hyatt Namba Osaka

    Caption by Hyatt Namba Osaka

    8.6104 Reviews3.5-Star Hotel

    Back To All Hotels