Hotel Binario Umeda

Convinient location, fairly priced twin room

Interior to be updated

The location was great as it was near the railway stations so lots of choices to connect across Osaka. The bed was comfortable and the bathroom modern. I also like the availability of coffee or tea to be brewed in your room. It was a help yourself arrangement which was nice. There were also lots of eateries within easy walking distance.

Two things I didn't like.1. When checking in, the person behind the desk takes a copy of your passport then to officially checkin, you checkin through a kiosk arrangement. This seems really stupid. Checking out I can see the benefit.2. The room was really small which made it really cramped once I opened my suitcase.

Location and price. Air conditioning running without key.

WiFi connection was bad. Check out at 10am seems early.

friendll staff, the location was pretty fine

the give me a room near the air conditioners (the mashines outside on the roofs) was pretty loud all night.

The location is great, close to Umeda Station. The service is great, and the staff is beneficial and kind.

the room was too small for parents and two kids

Being able to do laundry and the neighborhood was very quiet. The staff was very nice, friendly and helpful.

I believe everything worked out just fine.

The facilities were very good. Staff were friendly and helpful and the little extras were good

The only thing I can think of is I wish there was a second pillow

Breakfast as an extra payment was worth it with friendly restaurant staff.

The men at reception seemed to lack true customer service and came across odd. Bed was super hard and I had problems with my back after the second night sleeping there (stayed 5 nights total). Very hard to move around the room and bathroom and it was just me with my 6yo and we are both skinny.

Everyone was friendly and the cleaner was very helpful as I accidently booked a smoker room and he provided me with airfresher. The room was always immaculate after the cleaner had left. The location is good and the hotel was clean.

The rooms are small, though I did not mind as I only went there to sleep.

Overall hotel was great and location was perfect! The only issue we had was with the thermostat and AC. The room temperature was always very hot and our AC unit would not stay on for longer than 15 minutes. Other than that we had a great stay and were very happy with the hotel. Thank you!

The toilet smells like old urine.I asked for extra pillow as I cannot sleep with my head flat on bed. The front desk said flatly that they don't have spare pillows. No emotions, no empathy. Very cold towards the guests. However, the bed sheets are smooth and very comfy.

The front desk staff could at least improve the way they communicate.

The location is very nice to catch metro station Nakatsuka exit 4 just 3min walking distance . As an Asian I found Indian restaurant Himalaya also close to 5min walking distance .Lawson & drug store just close to the hotel at only a few steps . Shopping mall Daimeru also 105min walking distance from the hotel .

It’s central to Osaka city, with many shopping areas and connections. Even if it’s small, the room is practical in the sense that it makes full use of the space, even when the toilet is very small, no issues in that aspect. The food (breakfast) is really very nice and worth the cost (seems to better than some 4-5 star hotel breakfast).

Note that it’s near the fire station and some nights may have a sudden siren. It did not bother me but will for some people. There’s earplugs if that helps. Even though I mentioned that the room is practical, it is still very small and thus not suitable for long stays. I don’t like the “fridge”; it’s a cooler instead of a bar fridge.

Great staff very helpful and excellent service. Room a bit small, but well maintained and cleaned daily. A 5 min walk to trains.

Location was good and it was big hotel

Room was very small . Although we booked for 2 adults and 1 kid, the room given was only sufficient for 1 adult. Also we stayed for 2 days , we told them that jet spray in the toilet not working but it wasn’t fixed for our 2nd day also.

Amazing locationGreat breakfastVery cleanRooms a bit small but okPillows extremely hard

Very clean and tidyLocation was amazingBreakfast was deliciousRooms were extremely small they gave me 2 single beds for 3 people

I had the breakfast and needed to pay , which is no issue. It was delicious! The stay itself was great. It was about 10 min walk from the Osaka station which is close really. For the price I paid, I got my own private room. It had all the necessities. It was a great stay for me.

Nothing. All good.

Easy check-in and friendly staff

Room and pillow is tiny.

Location quiet close to osaka Station

I tried to check in early, which was rejected. Fair enough, but no shower room, no luggage room and no plugs to charge my phone. Staff dont speak any english. I cancelled, of course didnt get my money back, but think twice before you go there.