Hotel Hokke Club Osaka

The Location is near Umeda Station. Pretty central and nice to connect to the rest of the city.

We have just arrived at our new hotel after traveling through Japan extensively this year and also two years ago. During all of our travels, including stays in traditional ryokans and visits to many onsen—especially in rural areas and smaller towns—I never had any issues, despite being heavily tattooed. Because we speak a lot of Japanese and are clearly respectful travelers, I was always allowed to use the baths and onsen without any problems.At this hotel, however, the experience was very disappointing from the start. The staff spoke to us in Japanese, but extremely fast and without really adjusting to us or engaging properly. When I asked whether I was allowed to use the public bath (which is not even an onsen), I was told no, purely because of my tattoos.I went downstairs again to ask for clarification. The staff member initially tried to dismiss me by asking whether I had makeup to cover my tattoos. I said no, and she went to ask again. When she returned, she told me that I would only be allowed to use the bath if I completely covered my tattoos with makeup—otherwise, I was not allowed in.I find this completely unacceptable. First of all, this is not an onsen, but a public bath. I understand that hotels may have their own policies, but in this context the rule felt unnecessarily strict and outdated. We are staying in the middle of Osaka, a highly international and tourist-friendly city—not in a remote rural area. We speak Japanese, we behave respectfully, and it is very obvious that we are European tourists and not affiliated with anything like the Yakuza.Throughout our entire journey across Japan, this is the only hotel where I was denied access because of my tattoos—and especially for a public bath. That makes this experience particularly disappointing and, frankly, quite offensive.

The location for us was great. Close but walkable to many markets, temples, and great foods. We enjoyed the massage and haircuts on the same street and found everyone very friendly and hospitable.

Location is fine, some ten minutes away from the closest station, reasonably near the main station. The bed was very comfortable, although I would've appreciated a socket nearer the bed. The breakfast was great, lots of variety in food, and very delicious.

A socket nearer the bed would've been much appreciated.

Location is very convenient to public transportation, reasonable restaurants, supplies, etc. Staff is great.

This is our second time, but first time getting only one bed (all the was available) MUCH too tight for two adults. Bed was against a wall, so difficult to get out if you’re stuck in there. Neither room had an outlet near the bed - bad when you use a CPAP machine.

First hotel in Japan that had two comfortable chairs and a decent sized table to eat. Breakfast in the room. Spacious, also nice sized table bathroom. Very gracious staff. Found terrific restaurants within a few blocks that were only filled with locals, so not a tourist, noisy area. Super accessible to public transportation.

Not crazy about the nightclothes, strange fabric

Great location, subway, and market street around the corner (5-7 min). Comfortable public bath for relaxing.

I chose this place for its location, which is close to the central stations (JR and Hankyu) in Osaka. Additionally, I chose it because it had a shared bath. It met all my expectations, and I particularly appreciated that it was in the part of town with lots of restaurants, too, but at the same time, it did not have the tourist crowds.

WIFI was at times spotty but overall it worked well

didnt expect much but this hotel exceeded our expectations. lovely neighborhood and opportunities to interact with locals. didnt know they had an onsen too! spotless clean. massively underrated

if anything, if youre carrying luggages, it's a long walk to get there. that's it. i would still love to stay here again

Decent smart hotel. Good breakfast. Nice staff.

What appeared to be a few less wholesome institutions nearby?

This is a very well kept older business hotel. The onsen was a plus. The breakfast was really memorable.

Great breakfast buffet, nice location, able to walk around and down the metro with 7-11 or lawson nearby and many restaurants.Friendly staff at the reception, always greeting customers,

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We had a pleasant one-night stay at this hotel before our flight the next day. The room was clean, comfortable, and well-maintained. We especially enjoyed the onsen, which was a great way to relax. The hotel is conveniently located, just a 10-15 minute walk from Hankyu Station, making it easy to get around. Overall, it was a great choice for a short stay.

Great hotel for exploring Osaka. Extremely nice staff, nice rooms, bigger than usual in Japan. And if you don't want to waste time with washing clothes on your trip, they are also offering a laundry service.

If anything, the hotel is not really close to a station, but also not really far.

The room is very small but comfortable and enough for one night

The location was great, just about 10 minutes walk from the station. Many food stalls and restaurants are close to the hotel. The staffs were friendly and helpful. The onsen at the 12th floor was amazing.

The facility could be a bit outdated.

Breakfast was plenty, takoyaki, udon, curry rice and more. Staff were really friendly as they greet you whenever you walk pass them.Location is a good distance from osaka station and other places.

There was only 1 pillow.

The breakfast was amazing. The location was great regarding how close it was to the Umeda Trains Stations, however, there were some negative points regarding the area.

The hotel is located just behind a very central and well-connected avenue, making it easy to explore the area. The surrounding area has some nightlife businesses, but it didn’t affect my overall experience.

Close to the entrance to the underground passage to the station.

Smelled horrible. The smell from the bathroom was terrible, I couldn't enter the bathroom in the morning without gagging

There was a slight issue in the room which the staff resulted swiftly. The staff makes all the difference.

Tiny shower...

Room was clean, hotel had a nice interior. Staff was friendly and did well with English speakers