Smile Hotel - Osaka Nakanoshima

Good location. Clean and good breakfast.

Room very small for a couple. No storage space for clothing (only 5 hangers, no shelfs or drawers). Bed and pillows were very firm.

Location by the river and close proximity to subway transir,few resturants not far off

Nothing to say

Convenient and near the Y metro line direct to a lot of attractions like Namba and Ichiba market. Beds are ok. Rooms are clean enough.

Noisy, isolation is really not good. We had trouble sleeping because of footsteps above us and noises around in other rooms. The washing machines and dryers are there it’s good but the dryers are really not working well and the service rooms are not well ventilated so the drying takes forever (count 2h of drying for 4kg of laundry).

Excellent location, walking distance to many interesting places, nice views around. Comfortable bed, kettle and hairdryer in the room.

My room had horrible ventilation. It was impossible to have fresh air, even with AC on. We had a constant feeling of lack of oxygen. The smell in the bathroom was also unpleasant, coming from the pipes maybe. It's impossible to open the window and it has the layer on that prevents light passing through so in majority of cases light in the room has to be switched on.

Great location, and reasonable price. Laundry was available, so you don’t need to bring many cloths.

Relatively small room

They have a self service bar for all kinds of amenities. The staff is really nice, one receptionist helped me making phone calls when I lost a bag.

“No view” means the window can’t be opened and the window glass is kind of thick tinted? - little sun shine coming in only. None of the USB outlets in the room worked for us. The bathtub in our room seemed to be loose, as it made sounds when you stepped in it. Breakfast wasn’t available when we stepped in the lobby by 9.30 sharp - there seems not to be a buffet ready but breakfast will be served to you upon request.

Decent size room for Japanese standard. Staff was very helpful and always smiling.

The hotel has a policy where "Rooms are cleaned once every 3 nights for consecutive stays". This is such an unfair practice in the name of promoting sustainable environmental goals. We paid for a full service and were shocked to discover this policy at the reception when we checked in. Every single day, we also had to leave our dirty towels and pack our rubbish in bin bags and leave it outside our door before 10am. Otherwise, we will not be receiving new towels for the day! How terrible is that? I started to question myself if I was still on holiday or at my house, doing everyday chores. Obviously, the staff isn't to be blamed for the rules set by the management especially because our room was super clean the day we checked in. But it's safe to say that we will never book a Smile Hotel again.

Clean rooms, friendly staff, good location and great view from our room.

Rooms are on the smaller side but pretty standard for Japan.

The location and room space is really good!

I missed places to hang clothes and also in the bathroom.

Nice clean hotel, nice room. Nice view from the window

Room is too small, but I guess it like this everywhere in Japan

Location is good. Near shops and station. Basic amenities were provided.

Compared to other smile hotels, this location provides minimal amenities.

Very comfortable beds, best sleep in Japan!

The location in not very convenient, and the rooms are kind of small.

Very quiet inside the roomComfortable bedReasonably sized room ( comparing to other rooms in Japan) Convenient location ( 7 minutes walking distance to subway)

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Located at really center of Nakanoshima and near Umeda. I could find a lot of restaurants, cafe, and convenience store. Keihan railway station is very near and it seems to be convenient to go to Kyoto. The room is reasonable. The staffs are really kind!

Little bit far from Metro station, but it is no problem.

It’s small but clean, it’s more like a business hotel good gor short stay but not for long ones.The area is a hop and skip away from Nakanoshima Museum so very handy if you want to explore the Naknoshima area.

The room is super clean, location is also perfect.

Wifi is not very stable

Location! Community small businesses were very friendly and likeable with their demeanor and welcoming attitude. Food is reasonably priced and true to their culture not to skip on quality.

Their policy of cleaning room every 3rd day of stay. It would be good to clean every other day instead. But new towels daily is good!

Good value for money, clean rooms, good shower pressure

This hotel was great! The staff were always so sweet and helpful, and the room was perfectly comfortable and clean. It's also easy to get everywhere, only a 5 minute walk to the station. Would absolutely stay here again — it was everything I wanted for 4 nights in Osaka!

Staff were lovely, and were able to accommodate extra needs - we were able to use the phone and a weighing strap for luggage.

We had some trouble with the limit on the number of people per room. More clarity when booking would have been good.