Civic Horizon Hotel & Residence

The breakfast was excellent, choices of food each day are different and prepared very well. The staff were very friendly and accommodating. The pool area was wonderful and maintained very well. We had a excellent stay and will return on our next trip to Thailand.

Great location. Great staff. Clean and spacious rooms with all of the amenities we could ask for. The included breakfast was a pleasant surprise, as the menu changed daily and the food was pretty good. One of the most pleasant stays I’ve had in Thailand. For what we paid it’s hard to beat.

Location is great! So handy for the BTS, highly recommend. Good service and attention by staff.

More tables required for groups of 3/4 in the breakfast location.

The room was quite large and the location was excellent.

Breakfast was bad, at least for Western food. The gym was small. It had only one machine that was not working. The staff charged us for extra towels even though it’s supposed to be a 5 star facility.

Location near where I work.

Car park does not have lift. Bathroom is opposite to bed , light in the room is not enough.

I like that the hotel is in a convenient location for traveling. The room is spacious and clean, and the most importantly, it's quiet and peaceful.

Spacious rooms; easily one of the best accommodation available in Ekkamai. Right beside the metro and lot of dining and cafe options. 5 mins away from Phed Mark !! Definitely coming back to stay here during my next trip. The crib provided for the baby was clean and large size as well.

Check in and check out timings are not flexible and additional time cost is quite high. Service needs to improve as well.

Swimming pool has a nice view

We didn't like cash deposit, in case of any damage was the reply from the receptionist, we didn't have cash in hand, and they said that ATM is just nearby - on this modern hera, only few places remained that still asked for deposit when you are check inDo you think that people are renting hotel room to make damage ?We didn't find it anywhere, and it wasn't nice too to say that we can walk to AtM machine Anyhow, we will remember that on a next booking in Bangkok Thank you

Lovely, helpful staff. Huge rooms. Gorgeous rooftop pool. Minor points: Slightly outdated bathroom/plumbing and no usb points

Room was spacious and clean. Breakfast was decent with a few cold and warm options. Location is great, right next to the Ekkamai BTS station

We booked to stay for 2 adults, 1 child. It was confusing as when the confirmation was received, we had to pay for an extra bed for the child. There was no sleeper couch. We ended up pushing 2 couches together for the child to sleep on but were charged extra for bedding and towels for the child

The lighting in the room is too dim. The desk and sofa area without any light. The bathtub water heater is not functioning. Breakfast selection way too limited.

Communication of employees and location of hotel

I was not informed in advance that the pool, for which I selected the hotel, is out of service. I was not offered any additional discount after receiving this information. I consider this to be an unethical business practice.

Great hotel - middle of Ekkamai - I never had time for the breakfast or gym - really simply used the place to sleep and rest. Enjoyed it though and was treated exceptionally well by all staff.

The apartment hotel was very clean, modern, with spacious room and washer/dryer combo, refrigerator, microwave, safe. The location was excellent just a few minutes walk from BTS Ekamai station, many food options, and the Gateway mall. The rooftop infinity pool was very nice and clean with good views. The included breakfast was good, both western and local. This was more value for money compared to the popular international brands, and this hotel will be a top choice stay for me the next time I visit Bangkok.

Not a complaint, but the breakfast Thai food could be better.

The rooftop pool is fantastic. Our room was spacious and comfortable. The breakfast is generous with lots of variety

Excellent location near BTS station, the room and the bath room were huge with walk in robe!

Didn’t like the breakfast and the setting, seating area was too small, not many choices for food.

Excellent location. Very friendly staff , Excellent breakfast

Great location, huge and well-equipped room, friendly staff

Very spacious and comfortable accommodation. Infinity pool was large enough to swim, great views over the city. Sun deck was good to sun bathe on our last day before our flight home. Close to BTS sky train. Good breakfast choices. Would happily stay there again.

Didn't realise their policy is to take 2000 bhat deposit which would take 3 weeks to go back into our account if credit card used. We were at the end of our trip so didn't have cash available. In the end they waived the policy, but it msde check in stressful and difficult. Afterwards we wondered whether deposit required as there were self catering facilities (which we didn't use other than for making tea and coffee).

The best was the roof top pool

The Location was not bad, there were some restaurants, massages and shopping mall but kind of far from attraction. 45min taxi drive was a dayly bread