The Ritz-Carlton, Bangkok

Newly Built , exceptional breakfast and good location

During check-in, we have waited a bit too long and had to ask the check-in counter what we were waiting for and finally, found that they tried to arrange more spectacular room for us.In addition, welcome drink was come quite late.

Everything!

Some staff at the club house seem inexperience in service. I recieved a note of apology.

Very nice rooms w balcony. Nice pool area. Good gym.

The quality of the food at the Lilly's restaurant was average at best. No roof top bar. The location is ok but not great if you want to go to Sukhuvit area, taxis need a lot of time because of traffic.

Signage - hard to find the exact location. I ended up being dropped off by my taxi driver on the street and had to walk to the hotel. Following morning saw two ladies wheeling their suitcases into the hotel - same experience so not a one off.Also I personally am not a fan of heated toilet seats, especially when its 30 degrees outside.

Clean Food Staph PoolEvery thing

Non

Amazing property and staff , love the amenities.Breakfast was gourmet with great staff at Ritz kidz

only one thing I feel uncomfortable, was the staf of entrance said to me at the first, Nie-hawo, hello in Chainese. I’m a Japanese, so please say Konnichiwa.

Perfect brand new hotel. Nothing to complain at. Good breakfast

Would be great if the door to the toilet won’t be transparent. Lift makes quite many sounds that seems a bit funny. But this notes only if to look for smth to complain about. Perfect stay

Highly recommend! We did not regret choosing this hotel for a second. The location is very convenient, the hotel is great and the staff are very helpful and attentive. 5 star hotel indeed. The restaurant is wonderful big choice of European and Thai dishes everything is perfect . Everywhere is perfectly clean, always small treats in the evening and by the pool. And this is very nice. Special thanks to the lobby and restaurant staff for their smiles that keeps us happy during our stay. We really wanted to extend our stay but couldn’t so will make sure we bring our big family next time next time .big thanks to manager Bon and his team? thank you, having such an employees as you I am sure hotel will always prosper and bring joy to visitors. Thank you very much for the mood you gave us!l

-

Excellent location next to Lumpini park and One Bangkok.The hotel and room interior design.Instant room check in.The room view and amenities.Room privacy and quietness.The afternoon tea was very nice experience.

Due to the hotel design, it’s required to change over the elevators to reach to the room. In room dining for breakfast was not as expected.

Everything. Pity the construction of the spa facilities were not complete yet. Other than that, it was the most perfect experience for us. The staff, the food, the lobby, the room, the ambiance - all perfect.

Nothing really.

For a soft opening this operation is being run insanely smooth. They have already found a delicate balance between discreet and personable. The front office manager and the restaurant manager are worth their weight in gold. FS, Capella and Mandarin better watch their back.

For a gym fanatic the gym could have been slightly bigger, also two employees being constantly present watching your back feels slightly uncomfortable. Please re think this set up. Luckily a new Jetts gym is right next door; 600Bht for a daypass.

People

Quietness

Everything!

Inexperience staff at the club house

New facilities & exceptional services.

The best hotelstay ever. Everything was high class. Staff, room, amenities. Beautiful. I will never stay anywhere else when visiting Bangkok

Facilities, food quality

Location

Everything is perfect. The staff are all excellent with good attitude.

Breakfast was fabulous. Your staff are amazing. I can't wait to come back

Nothing everything was totally perfect. I can't wait to come back.

Exceptional