Beyond Suite Hotel

Absolutely Nothing

They didn't let me check-in early, they asked me for 800 baht extra even though the hotel was empty.No one spoke english,no smile,no hospitality.I couldn't sleep the mattress was hard like a rock.I had a terrible breakfast and felt sick after.It was bad.

No neatness. Food quality is very less. Poor hospitality

Beyond a joke, changed three rooms in three days, first day no hot water put in another block and plugs sockets damn right dangerous. Second day change me to another room smelt awful and no hot water, gave up changed to a final room then had enough, staff can’t speak English but could communicate via translator however no sign of managers

Breakfast style run down rooms and poor maintenance also see above

The hotel is conveniently located near Yanhee and MRT stations.Thank you to the housekeeping team for their friendliness.

I have a few suggestions:1. The breakfast was good and delicious. However, if you offer à la carte breakfast, there should be more variety instead of just American breakfast and boiled rice. Adding options like fried flat noodles, congee, or other à la carte dishes would make it more interesting, as the same menu every day can get a bit boring.2. During breakfast service, the staff should wait until customers have finished their meal before starting to clean. Cleaning too early can feel intrusive and uncomfortable for guests.3. I understand this is not a 5-star hotel, so I did not expect exceptional service. However, the staff on duty ( front office ) should be more friendly when interacting with customers. If a request is against hotel policy, it is fine to politely refuse, but at least do so with a smile.4.The air condition in living room of my room was hot.

very clean, proximity to our meeting places very good

front office lacking, all other staff very accommodating.no hot water

Close to sly trainGood breakfast

Sofa needs to be replacedCleaning not comeNo towel at swimming pool

Friendly staff

Room service/kitchen was closed half the time. Difficult getting food whilst I was recovering from surgery.

Nothing other than a roof on your head

Heavily overpriced hotel. We paid 1200 baht a night for this place. My friend paid over 4000 for a suite. By comparison a 4 star hotel in Thonglor is 4000 baht for a suite. A fair price for this hotel would be around 800 baht a night for regular room.Pillows very hard. Corridor lights were all off. Room smell was stale.

It was acceptable clean.

No water supply for a day.No hand and face towels.The staff didnt clean the room, only change the towels.No warm water.Hard bed and only 2 pillows provided.Compare to the quality, it was toooooo expensive.

convenience

over priced, bed too hard, breakfast wasn’t too flash, coffee was powder and cold, eggs cold had to chased cutlery,

Extremely big size of room

I love the bed and the room space

Poor

Good

Bad

Exceptional

Good

Superb

Superb

Pleasant