Gusto Pratunam Hotel

Breakfast was good

Everything was bad except breakfast. There were cockroaches and bugs in the room, dirty as hell. The location of the hotel is even dirtier. Do not recommend hi hotel at all.

Great location.busy location. Pratanum market, platinum mall all near by

Feels little cluttered due busy location

The location being close to various shops

Everything, it was noisy and the bathrooms were tiny and filthy and the AC didn’t work properly

Cleaning service was ok

Weak service grom reception side, No good morning greetings to the hotel guests.At tej entrance of the Hotel there was always a total mess, hundreds of parcels everywhere, very non-professional view...

location was excellent for shopping only.

the hotel bathrooms should be maintained properly. the showers does not work. we have booked 4 rooms. none of rooms hot waiter available. both showers (head showers does not work properly.

Nothing, very bad hotel

Room was dirty even after room service, food was not good, limited optionsStaff do not understand english properlyAmenities at the hotel are too poorThe wash basin was leakingThe switch were different from norm, still had to pay for a multiplug. Very poor customer service

Won’t be disappointed if you choose Gusto Hotel

Little bit outdated rooms but good in general. Free water, good wifi. Amazing location right in the Heart of Pratunam. Airport rail link 5 min walk away and super easy to reach the airport. Also the last station Phaya Thai connects to Bts train. Outside bustling streets with local food and merchants. Can’t be busy but you experience the beat of the city. Would come back there just for that. Central World and all the malls are really all walking distance away. Really amazing location. And the Baiyoke Sky hotel is few minutes away too so easy to navigate in the distance where you need to go to find your hotel. Felt safe too, just need to be careful of the traffic because motorcycles, taxis and tuk tuks are passing from all the sides around you.

Hotel was not updated, felt uncomfortable with conditions of the room.

Services was not welcoming, and no communication in

Good

The towel that they use to wipe your feet was like an old rag and even torn out. On our 5th night they finally gave us a decent one.

Breakfast and the location

Nothing I don't like. I like the location, the breakfast and smiling face of the staffs

Location & friendly staff

Cold water at the bathrooms

Staffs quite friendly.

The hotel is within very busy lane single lane. You may stuck for long if any trucks unloading. Not recommended hotel to be. I was in a vip room with un VIP feature. Regretted staying there

location,staff and room were 100% clean

i didnt have the negative point sory

The room destroyed the mood of kid and wife

The room was not up to expectations. The room door lock damaged. Handle damaged. One night got stuck. The bath tub is not upto expectations. The overhead shower touch the head. The ceiling is just 10 inches from head when i stand. I am 5ft 6inch. The overhead shower was broken. The water didnt drain. So always the toilet is wet. There is no coffe or tea in the room. The hotel restaurant was serving very bad food.

Hotel but it doesn’t has coffee/tea and Tv can’t watch too.xD

The policy and price is hotel but materials and room as the guesthouse.

in the center

no water to shower at night

Bad

The food poisoning the meal they gave me The constant noise from the street and hallway

Location very nice it's near to market ,metro,and so many tourist attractions nearby

Staff behavior at reception

The bed was fine.

Very loud air condition thing on the balcony. Very dirty balcony it had cigarett and joint stubs on the ground and allot of dirt. The bed sheets have stains. Shower was cold and wifi slow.

Location is right in the Pratunam night market. 7-11 right next door, lots of street foods.

Hotel is showing its age, rooms too.