RedDoorz @ Manila Venetian Hotel

So-so hotel

Untrained staff. Broken door knob in the restroom. Air conditioner not working.

I only got this hotel because it was close to our family home.

Upon check-in, staff at the reception could not find my booking booked through booking.com. Granted it was not the staffs fault (I saw he was entering the right confirmation number), I felt like better hospitality could have been offered while he was trying to figure out the booking (tell us to sit first and maybe offer a drink). We were there while he was speaking to the boss for a good 30 mins until the boss just asked for my name and gave us the thumbs up (which I dont understand why she didnt check this sooner, she kept pushing that her staff was entering the wrong confirmation number or doing it wrong). When we got in to our room, I was disappointed to see that the room we got is different from the photo (we got the deluxe online -had yellow paint, nice bed board). What we got had grey paint, with the bed headboard being just a slab of timber. The bed was also like a concrete slab. And the thin piece of mattress also still had the plastic cover. I understand they may be doing this for hygienic reasons but it was so uncomfortable (other hotels would layer the sheets to protect the mattress). Another off putting thing was an hour after we were let into the room, we got a call from reception, asking me how much I paid through booking.com. I told them I paid about 50 AUD and then to add to that the guy asked how much is that in pesos. I find this so unprofessional. Shouldnt they have a record? Why ask me to convert how much is that in pesos? Another thing was there a room in our hall that got really noisy in the early hours of the morning, Im saying like 2-3am. Was shocked when staff knocked and told us next door complained about us. Although staff apologised when she saw I very clearly was not doing anything with my partner, I just really found this to be annoying.

Aircond is good.

Food not good at all. Stairs so dirty & really high. No elevator, no fire exit, no means of communication to front desk, very poor wifi. This hotel should not be given permit to operate and be totally closed for business.

staff are friendly

facilities lack maintenance, doorknob of CR is broken, tv not functioning, no hot&cold shower, etc

The stay was pleasant and nice. The staff were courteous and are approachable for any concerns. The room was spacious with most of your hotel needs available. The place is so cozy, excellent staff, accommodation, and amenities. I can definitely recommend this hotel.

I stayed here for staycation and really enjoyed it. The staff were very accommodating, location is very convenient, lot of restaurants nearby. My room is very comfortable and clean. I definitely come back here

Nothing only hot water in shower was positive surprised

They charge a security deposit..they not trust the guest. In the hotel is a gym 9 am to 10 pm extreamly loud music..the only good in the room the hot water was working. No tv and safe working. Not well cleaned. For a horrible experience is it good

The wifi and he aircon are good.

Upon check in: staff did not brief me of the proximity/access cards and even lacked one for 1st glass door access so I had to walk to the separate reception area when I got back at midnight. Some baby cockroaches in the room, bathroom could use a little renovation, and the tile grouts need serious scouring! No lift, fine, but the TV is sub-standard, not useful at all..Just tried it, not that good but not that bad, either. Or maybe my expectation was simply based on my previous OYO stays.. I was just after a location that is atleast accessible to the LRT nearby, but there also werent jeepneys passing by..

The location is excellent near lrt and easy for taxi . the amenities are good especially the NETFLIX unlimited movies for Free . With free FAST WIFI . Have ready kettle for coffee and if I need cold water theres a ready pitcher . There is also hot and cold shower . Lot of socket for my cp and laptop

Good location, near public transportation, good food choices around the area, and safe environment. The front desk were great, very friendly and helpful, my room was nice and clean. it's comfortable. i had a pleasant stay in this hotel

Passable

Not worth our money.too noisy. Cockroach inside the room

Poor

Very good

Good

Perfect

Perfect

Fabulous