Oriental Zen Suites

New, modern, clean, comfortable bed, quiet, breakfast provided (from Jollibee!), slippers, ample hanging space, enough room to put two large suitcases on the floor without needing to step over them, friendly & helpful staff, reliable internet (Netflix!).

Shower head is very high which makes it difficult to rinse properly, it also sprays water around the rest of the bathroom. Only one parking space provided on site, otherwise must park on the street or find parking which is not always easy.

excellent for the price

i was not able to get inside immediately at 4am when i arrived

Short walking distance to the mall. Very near the university where I do my morning brisk walking. Clean facilities. They have daily supply of toiletries and water. Easy access to major roads and highways; made finishing my errands faster.

The toilet door jammed but the staff was able to fix it same day. Parking ramp should also be fixed; not suited for my car, scraped the bottom few times.

staff super friendly

cockroach everywhere. i even recorded them.room not clean. no blanket

Large room, fridge, cable tv

Zero internet in room, had to sit in hot noisy lobby to do bookings, banking etc. Noisy ac kept me awake all night.Awful hard pillows.Very 'local' neighborhood, not much around for tourists

The staff is very, very helpful and pleasant, doing their utmost to accommodate you.You get a daily pack of soap, toilet paper, teeth brushes, toothpaste, and other goodies.The staff was kind enough to provide us with two spoons and forks, but they had no plates or bowls to spare.Also, the staff was kind enough to provide us with a cord extender.The room we had was on the uppermost floor. Every time it rained, water-stains would show up on the ceiling and walls. My girlfriend left her backpack leaning on one of the walls. After it rained, the wall and her backpack were completely wet. If you have respiratory problems, have in mind additional health costs after your stay here.

I'll start with the most important issue: the room is *NOT* soundproof! There's a construction site across the road and it's a racket ALL day long! Traffic, random shouting, every single noise can and will be heard very acutely in the room. The room *doors* seem to be soundproof, meaning people outside of your room won't hear you, but the big window panes looking out on the street and the construction site are *not* soundproof.We had to hunt for earplugs and a facemask for sleeping, because we were getting so tired every single day from the lack of sleep. You can find those in the Japanese Home Center, by the way.The "kitchenette" is a joke. It's just two small cups, two glasses, two teaspoons and a water heater. There's no plates or cutlery of any kind. Not even a portable gas grill/stove. Forget about making even the simplest foods here.Internet is just a straight out scam. It's abhorrently slow and cuts off every few minutes. It's completely unusable. Just forget about it, treat it like the hotel doesn't have WiFi. Fortunately, I got really cheap and fast unlimited data at the airport. Even the staff themselves told us we should count on having internet.The TV is very small and its speakers are really bad. They're very low volume, and the sound clips at any louder volume. Forget about immersing yourself into watching something on it.Electricity. Something isn't quite right with it. When hot water is running, one of the lights randomly turns on and off. That seems like a disaster just waiting to happen. Aside from that, you have a grand total of one (1) available outlet, since all of the others are occupied by lamps, routers, TVs, etc. I've plugged out the router, lamps and the TV since they were useless anyway. All of the outlets are flimsy.

Bad experience with the staff.

We booked a premiere suite but once we got checked in, we noticed that our room was entirely different from the one in the photos. We were not told beforehand that they checked us in a deluxe room instead. The staff lied to us and made us pay the price of the premiere suite. We complained and got our refund back.

Attentive staff. Accommodated my needs and was very clean.

The bed was a little stiff and no microwave available. Other than that can't complain very good value for the stay! Just depends on the suite you get

Price and comfortable bed

Location and facilities

Just. the stuff very helpful- otherwise nothing

no internet - not comfortable- no any place to breath - the water gets inside while the rain - the room very small

Staff are kind

The blanket is too thin so it feels cold when you sleep, otherwise you have to turn off the aircondition, water for taking shower is not too hot only cold and a little warm water, staff are sleeping at the back even i call her two times she doesn’t hear me the security help me to wake her up ?

Staff is excellent

Toilet and television did not work properly

Breakfast is no loner there. It is a missed amenitie.

Rooms are advertised as soundproof when they are not.

Near the mall

They gave me a bedsheet instead of a blanket Noisy ACNo hairdryer, when I asked for it, the staff even asked me to get it at the reception area. I expected that someone brings it otherwise, no soap, too dim can’t even do make up properly, hard pillows

The accommodation was pleasantly clean and the facilities provided were nice. The tiny kitchenette was very useful! The bathroom was clean and neat. Water supply was great. The wifi was sufficient. The staff were very welcoming and cheerful. I highly recommend Oriental Zen if you have business at nearby Universities or schools. I also really liked that they provided bottled water, coffee, shampoo, soap, toilet paper everyday without asking for it. That's a big plus for me. :)

My only con is that the aircon takes a lot of time to cool the room. I suggest having a wall fan to speed up the cooling process. Also, the atomizer/humidifier was a great addition, but it kept me awake the first night.

Very comfortable beds, however the pillows are massive and hard, unable to use. Wifi connection was good. Rooms are small but everything you need is in there. Staff is friendly. Close to (korean) restaurants and the shopping mall.

Aircon is very loud. Room with a window but without a view literally means you'll be staring at a shaft of aircon units. On a daily basis you'll get new toothbrushes, tootpaste, shampoo, coffee, 2 small bottles of water and toilet paper - not very sustainable. Price is quite steep for what you get.

Good location. Staff are polite and they always smile and attend to our needs.

The location is accessible to the places we needed to go, it's on the map too if we need food deliveries or transport services. Staffs are always nice. They're not strict with visitors. Most of all, the rooms are decent, design is very hotel-like and clean.

The air condition unit this second time stay is not in its best condition. This needs to be repaired or replaced. It needed the aid of electric fan also to have a comfortable sleep. Television is also unfriendly. Giving us a hard time to change/navigate other channels.

Location is good.

Pillows are hard,not able to use it, I made an improvised one.No duvet/comforter provided,sheets are very thin not able to sleep well Design inside the room is hazard.Humidifier was annoying, fabcon scent,i switched it off it kept me sneezing.

Very close to Super Mall. Not too busy compared to other provinces in Manila. The receptionist is very friendly and the security guard is very helpful. The receptionist called us on the phone to make sure we're doing okay.I have so many cousins came to visit me in the hotel approximately maxium of 5 and there was no problem at all from receptionist. Salamat po to Oriental Zen Suites. ?