5 Star Hotel
Marco Polo Ortigas Manila
Meralco Avenue & Sapphire Street, Ortigas Center, Manila, Philippines View Map
1/121About
At Marco Polo Ortigas Manila, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at car hire offered by Marco Polo Ortigas Manila simplify the organization of your excursions, tourist activities, and other adventures in Manila. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Marco Polo Ortigas Manila. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Marco Polo Ortigas Manila.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Marco Polo Ortigas Manila, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent within the hotel's bar and nightclub may prove to be just as entertaining as venturing out with your fellow adventurers.At Marco Polo Ortigas Manila, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to massage, steam room, spa and sauna for ultimate relaxation.At Marco Polo Ortigas Manila, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
566 Reviews
- Cleanliness
- 9.2
- Staff
- 9.5
- Location
- 9.0
What Guests Say
- “Room was nice. Restaurant food was amazing while the complimentary breakfast was not the best.”
- “A beautiful hotel with a beautiful view and so many fine amenities! The people were wonderful the price was right the food was good and…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Hot tub/Whirlpool
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Standard King
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Deluxe City View
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Premier
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/1Standard Twin
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Deluxe King
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Continental Club King
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Continental Club Twin
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Continental Premier Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Deluxe Mountain View King
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Deluxe City View Twin
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Superior Suite
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Continental Deluxe King
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Summer Campaign - Standard King
1/4Summer Campaign - Standard Twin
1/4Summer Campaign - Deluxe City View Twin
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Summer Campaign - Superior Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Continental Superior King Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Premier King Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Superior King
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
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What Guests Loved
Based on 566 reviews
Pros +
- Room was nice. Restaurant food was amazing while the complimentary breakfast was not the best.
- A beautiful hotel with a beautiful view and so many fine amenities! The people were wonderful the price was right the food was good and so was the price! I would recommend the Marco Polo to all my friends
- It's nice overall and it was suitable for our business objectives.
Cons -
- I have no beef with the hotel
- There was an odor or smell in the room. I'm not sure that they could have changed anything as I was traveling with a friend who was also staying at the Marco Polo who noticed the same thing. So we just ignored it. But my wife would never have let it go.
- My fiancÃÂé is a picky eater. The burger he had in Cucina is flavorless and wasn't as well done as he would want it.
Room was nice. Restaurant food was amazing while the complimentary breakfast was not the best.
A beautiful hotel with a beautiful view and so many fine amenities! The people were wonderful the price was right the food was good and so was the price! I would recommend the Marco Polo to all my friends
I have no beef with the hotel
It's nice overall and it was suitable for our business objectives.
There was an odor or smell in the room. I'm not sure that they could have changed anything as I was traveling with a friend who was also staying at the Marco Polo who noticed the same thing. So we just ignored it. But my wife would never have let it go.
The staff, the room and facilities are excellent.
My fiancÃÂé is a picky eater. The burger he had in Cucina is flavorless and wasn't as well done as he would want it.
the place beautiful, the staff, good customer service the food.
Friendly staff !!!
Just the staff
Poor quality
The friendliness of the staff. Very pleasant people.
Loved everything. Great hotel and staff.
Super spacious rooms, very good location close to a lot of malls, convenience stores, and right next to a a Jollibee ? the staff are also very kind and welcoming and gave us lots of fruit and refreshments. Buffet breakfast is great too!
I liked that the property is conveniently located near everything.
What I didn’t like was that when I requested something, it usually took three follow-ups. It seemed like my requests were not given enough attention, even though they promised to get back to me.
Great location, very close to everything. Hotel staff were amazing and very helpful. Beds were comfy. Rooms were pretty updated with new TVs and furniture. Bathroom was pretty good.
Shower wasn't as clean as i would have liked. Room had a slight smell of mildew.
I like the buffet and the room is spacious. It is nicely built with good soundproofing.
It is a bit outdated and some food in the menu for their in-room dining is not available.
Good, but expensive. Wonderful view, but only from mountain view rooms. View from regular rooms may disappoint you:)
Breakfast buffet was superbFacilities were excellent Room was very spacious, bed was very comfortable Staff was exceptional - particularly Jade and JM who assisted us in the pool area
Swimming pool and the quick check in process
breakfast- food was limited and few choices
I liked the view of the Rizal mountains from our hotel room.
The smell of the fabric conditioner on the pillow cases, like it was not properly washed. The food, especially the pork sisig and chicken nuggets (room service), can be improved.
The hotel is very luxurious and very private. This is a perfect place for a quiet escape. The room is cozy and modern. The staff were incredibly friendly and helpful. The breakfast buffet and in-room dining options were plentiful.
There is a lot of overhead lighting- which can make difficult for women trying to do makeup. I recommend the hotel to provide alternative lighting solutions, as there is only a lighted magnifying mirror in the bathroom. The lighting behind the mirror was not great. I also recommend the hotel to provide extension cords on an alternative option for hair tools, as they are not able to be plugged into the bathroom outlet and the only other outlets are not near any mirror.
Location, staff, customer service and buffet breakfast. I also love the soft pillows and bed!
It’s a bit dated, needs updating of interiors and lighting.
We liked the location and the heated pool!
The front desk did not orient about the facilities, just the breakfast. We had to call the front desk and comcierge how to access the wifi and what time does the pool open. We stayed while there was a typhoon and we could not turn up the temperature. The room was very cold. ?
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Indoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Kid Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
For advance purchase nonrefundable bookings, payment for the full duration of the stay via credit card is required upon reservation. The same credit card used must be presented upon check-in. Please note that hotel may contact the cardholder for verification purposes. The property may cancel your reservation if you fail to comply with these requirements. Please note that additional breakfast for children ages 6 - 12 years old will be subject to extra charge. Please contact the property directly for further details. Marco Polo Ortigas Manila is among the first in the Philippines to implement the World Travel and Tourism Council's Safe Travels bio-security protocols, and is the first in Asia to be awarded the Clean and Ready certification by global hygiene and sanitation leader Diversey. The hotel also holds the distinction of having the Verified with Forbes Travel Guide certification badge for health and safety.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Location
Meralco Avenue & Sapphire Street, Ortigas Center, Manila
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