3 Star Hotel

The Exchange Regency Residence Hotel Managed By Hii

Exchange Road Corner Meralco Avenue, Ortigas Center, Manila, Philippines View Map

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The Exchange Regency Residence Hotel Managed By Hii

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About

At The Exchange Regency Residence Hotel Managed by HII, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit. Arrange your trips to and from the airport using the serviced apartment's convenient transportation services booking.Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Exchange Regency Residence Hotel Managed by HII. Desire to unwind? Make the most of your visit at The Exchange Regency Residence Hotel Managed by HII with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the The Exchange Regency Residence Hotel Managed by HII. Due to health concerns, smoking is strictly prohibited within the entire premises of serviced apartment. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the serviced apartment offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar. In the serviced apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Exchange Regency Residence Hotel Managed by HII, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.At The Exchange Regency Residence Hotel Managed by HII, experience the ease of having groceries brought straight to your accommodation through their efficient service. At The Exchange Regency Residence Hotel Managed by HII, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At The Exchange Regency Residence Hotel Managed by HII, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the serviced apartment fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

334 Reviews

7.5Good
Cleanliness
7.6
Staff
8.4
Location
8.4

What Guests Say

  • “Location was great, close to many malls, restaurants and stores. Room felt like a home with the convenience of hotel amenities. The 2…”
  • “I got there 9am after 18 hours of flight and by 9:30 am I was in my room. That was cool! I didn't like the room so by 7pm the same day…”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
  • Airport Shuttle
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Premier Queen1/4

Premier Queen

377 sqft • 1 Queen

  • Accessible bath/shower
  • Accessible toilet
  • Air conditioning
  • Alarm clock telephone ringer
Deluxe Premium Queen1/4

Deluxe Premium Queen

291 sqft • 1 Queen

  • Accessible bath/shower
  • Accessible toilet
  • Air conditioning
  • Alarm clock telephone ringer
Deluxe Premium Twin1/4

Deluxe Premium Twin

291 sqft • 2 Single

  • Accessible bath/shower
  • Accessible toilet
  • Air conditioning
  • Alarm clock telephone ringer
Premier Twin1/4

Premier Twin

377 sqft • 2 Single

  • Accessible bath/shower
  • Air conditioning
  • Alarm clock telephone ringer
  • Bath or Shower
Suite1/4

Suite

743 sqft • 1 Queen, 1 Double

  • Accessible bath/shower
  • Accessible toilet
  • Additional bathroom
  • Additional toilet
Deluxe Queen Room1/4

Deluxe Queen Room

270 sqft • 1 Queen

  • Accessible bath/shower
  • Accessible toilet
  • Air conditioning
  • Alarm clock telephone ringer

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.5
    Good

    Based on 334 reviews

    Location

    8.4

    Cleanliness

    7.6

    Staff

    8.4

    Overall Quality

    7.4

    Pros +

    • Location was great, close to many malls, restaurants and stores. Room felt like a home with the convenience of hotel amenities. The 2 bedroom was an apartment size. Staff were always helpful. Don't expect brand new but well kept hotel.
    • Pool size was okay
    • I got there 9am after 18 hours of flight and by 9:30 am I was in my room. That was cool! I didn't like the room so by 7pm the same day they offered me another much better room. I even booked 2 extra days with them. Good security very nice staff.

    Cons -

    • Breakfast is not good. Too limited, out of the 6 nights we used the Breakfast voucher once and that was enough. I didn't mind going offsite to spend money on Breakfast, there are many options in the area. They used Tully's Cafe in the same building.
    • Small room, bathroom too small and towels dirty. The bathroom was just a big turn off, I can't even close the door until I squeeze myself in near the toilet bowl. The shower was too high.
    • My first room but they switch me to another room with a smile!
    Business Traveler (41)Solo Traveler (37)Traveling as Couple (53)Family with Young Children (31)Family with Teens (1)Senior Traveler (43)Group Traveler (12)Total (382)
    8Verified guestPosted on: 5-15-2024

    Location was great, close to many malls, restaurants and stores. Room felt like a home with the convenience of hotel amenities. The 2 bedroom was an apartment size. Staff were always helpful. Don't expect brand new but well kept hotel.

    Breakfast is not good. Too limited, out of the 6 nights we used the Breakfast voucher once and that was enough. I didn't mind going offsite to spend money on Breakfast, there are many options in the area. They used Tully's Cafe in the same building.

    5Verified Hotel GuestPosted on: 4-18-2016

    Pool size was okay

    Small room, bathroom too small and towels dirty. The bathroom was just a big turn off, I can't even close the door until I squeeze myself in near the toilet bowl. The shower was too high.

    9Verified Hotel GuestPosted on: 3-15-2016

    I got there 9am after 18 hours of flight and by 9:30 am I was in my room. That was cool! I didn't like the room so by 7pm the same day they offered me another much better room. I even booked 2 extra days with them. Good security very nice staff.

    My first room but they switch me to another room with a smile!

    7BernardoPosted on: 12-1-2015

    The location is convenient. The amenities that came with the reasonable room price is definitely worth it: free-parking, internet, breakfast and great staff!

    The laminated floor is old delaminating,needs to be replaced. The single headboard is too short to accommodate the twin beds so that really did not work out. A more comfortable chair can be provided to the room will help. The hallway smells of cigarette.

    6Verified Hotel GuestPosted on: 9-28-2015

    Location.

    Comfort of the bed. Very slow internet.

    6EdisonPosted on: 2-10-2019

    Location

    Staff seemed to put customer priority out of order

    7RADEEPosted on: 1-18-2026

    It was peaceful

    Until now jacuzzi is still not working.Staff said already full house, but I was able to book another room while in the lobby

    3Maria C.Posted on: 12-19-2025

    Nothing. I endured the stay because i know i can’t get my money back.

    It’s not how I expected it based on the marketing and photos. Very old and unmaintained property. Pillows are yuckie too. They don’t replace the cushion inside. Seems like being used for a decade already. Color of pillow is brown inside, although white pillow case hides it.

    6MegPosted on: 12-15-2025

    The location

    Not many amenities and there were cockroaches

    5Maria T.Posted on: 11-24-2025

    The location was convenient, parking was easy, and the air-conditioning worked well.

    The room’s condition was unacceptable. The bed covers had stains, the lighting was inadequate, and there were numerous cockroaches throughout the room. Several were crawling on the dining table, and some even made it into our food. This was highly unsanitary and deeply concerning.

    7Maria G.Posted on: 9-9-2025

    Great location

    Uncomfy pillowsRude security guard (Afternoon Duty)

    10RoselynPosted on: 8-14-2025

    Polite and friendly staff, nice pool, clean room and accessible to my working place.

    2EvePosted on: 7-13-2025

    Walking distance to SM Megamall. Nearby convenience stores (Lawsons, 7/11), nearby coffee shops like pick up coffee and Zus.

    A lot.1. Hotel is old2. Bed is uncomfortable. On pur first night, it seems like the bedsheets were not replaced. There are still stains on the bedsheet when we arrived but because it's already late we weren't able to request for change of bedsheets and pillow case. We were not able to sleep comfortably because the sheets were itchy.3 Super liit ng banyo. As in. When you open the door, bubungad na sau un toilet bowl, and not unless you are super thin mdali lang sau lumusot papuntang shower area, pero if not, you have to squeeze yourself in between sa door and sa lababo.4. It's like they do not clean the room. The phone is dusty, the inside of the ref is dirty. Overall, we were not happy with pur stay. We booked 3 days and 2 nights pero dahil di kami nasiyahan we left kinabukasan din.

    7hui p.Posted on: 6-13-2025

    Convenient to the place that i want to go , good location to me

    being staying this hotel previously but a bad experience that the property provide me a room with a small toilet this time

    8JayDon G.Posted on: 5-24-2025

    Our stay was comfortable, property is clean, and the staffs are professional and friendly

    Waiting time at the elevator

    5GLENN J.Posted on: 5-18-2025

    Clean and Nice rooms

    Receptionist not accommodating. Do not smile. Grumpy.

    8KarolPosted on: 5-17-2025

    Room was clean and spacious. Aircon is cold and quiet. TV with cable works well. Pool is free to use and pool towels are provided. Lifeguard on duty at all times. Location is great! Walkable to Ayala the 30th, Megamall, and Estancia. Staff are helpful and professional.

    Pool doesn’t have lights so it’s dark to go night swimming. Very cold water.

    8KristyPosted on: 5-14-2025

    The 2br also had 2 full bathrooms, spacious and functional living/dining room area, good water pressure and hot water temp, shower was small but had shower curtain, pool was very nice, friendly staff, good location about 10 min walk to Mega mall, easy to catch a Grab, very soundproof - never heard neighboring rooms

    Wifi - very slow even for a simple Google search and often have to re-type in pswdCleanliness - many hairs on the floor when we arrived, sheets had various stains and did not smell fresh, smell of ipis, saw several cockroaches and even one on my toothbrushBed - mattress has several very uncomfortable lumpy springs No hotel breakfast option but many nearby stores within walking distance Golf was one hole, not really an activity

    9sarahPosted on: 4-28-2025

    Good location with a nice window view, near malls, clean rooms, etc.

    According to one of my friends the bed was too soft thar she wasnt able to sleep well because she was uncomfortable

    4PaulPosted on: 4-27-2025

    the location

    the room is not clean someamenities are also missing like slippers and handsoap

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly
    • Kid Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 12 and above can stay with extra bed, subject to additional charges.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    The Deluxe Classic rooms only provide basic room and bathroom amenities. Refrigerator and breakfast are not provided but they are available upon request at an additional charge. A damage deposit of PHP 1000.0 is required at checkin. This will be collected by other. You should be reimbursed on checkout via other, subject to an inspection of the property.

    Location

    The Exchange Regency Residence Hotel Managed By Hii

    Exchange Road Corner Meralco Avenue, Ortigas Center, Manila

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