Collection O Metro Manila near University Belt formerly 1318 Residences

Overall, the stay was uncomfortable and far below expectations. There are more affordable hotels that offer better servi

My boyfriend recently stayed at this hotel, and unfortunately, the experience was disappointing.1. Booking Issues: Upon check-in, the receptionist claimed that his booking didn’t reflect in their system. While system glitches can happen, it was frustrating that he had to rebook on the spot. He selected the same room we previously reserved via Booking.com, which clearly listed free breakfast and late checkout. However, the receptionist insisted those inclusions weren’t valid, blaming Booking.com for the discrepancy. Whether or not that’s the case, the hotel staff should at least verify and take responsibility for the listings posted under their name. It felt like a lack of coordination and accountability.2. Cleanliness: The room had a serious cockroach problem.3. Power Issues: When my boyfriend stepped out briefly, they told my boyfriend that he needs to turn off the breaker to shut off the room’s power. This has never happened in other hotels we’ve stayed in, even in cheaper ones. It was a strange and unprofessional move.4. No Water in the Morning: On the morning of his exam, there was no water at all. The staff, including someone who seemed to be maintenance or a janitor, simply said there was no water available. It didn’t seem like the hotel had a backup water tank either. This caused a lot of stress and inconvenience.5. Slow Wi-Fi: The Wi-Fi was extremely slow and barely usable.

Proximity to key locations

Beware: there is an option to prepay for parking but once you get to the property, parking is not guaranteed. Please remove that option. It's dubious. It makes it appear that there is guaranteed parking. The property did try to accommodate, but if it so happens that you arrive and parking in the property's vicinity is absolutely impossible, the only real option is a refund of the parking fees.

Staff are very nice. Good quality of room. Gym available at the roof deck. Water dispensers provided too.

The location and the price.

Tiny cockroaches.

It has elevator going to the desired floor, the staff are very welcoming, and the location is very near to the offices where i am going.

Pests, especially cockroach, tiny ones.

Staff are friendly specially Mr. Alex and his team being helpful to us, room safety and comfortability

Spacious and quiet! internet was excellent

Very honest and attentive staff. Particularly Dandy and his wife Jonalyn.

There was nothing I disliked

Too good for the price. Hot and cold shower, AC, towels and linens + good wifi

WORST STAY EVER!

DIRTY ROOM/CR. ROOM ELECTRICITY WAS POWERED THRU MOBILE LOAD. IF CONSUMED, YOU NEED TO GO DOWN TO THE LOBBY AND ASK SOMEONE FROM THE FRONTDESK TO LOAD AGAIN.

It has a lift

No toiletries no glass for the waterThe room when we enter kinda smell bad

Good location very accesible

No hot water, bed was combined to make it double bed. They use load for the electricity which they haven’t mentioned upon check in we thought that it was just normal so we waited, informed them early morning and they told us that we need to tell them if that happen we don’t have any idea as important informations such that wasn’t properly discuss upon arrival we slept for a night without electricity in the room.

Breakfast is normal. Location is accesible

Better room and bathroom cleanliness. Accurate with bookings with the room allocation.

location. near. but narrow roads leading to it. also very dirty with dog poop everywhere.

everything you can think of. baby cockroaches roaming around. also two single beds combined together to make double bed size. not one bed but two. no rooms in this property will give you a double-sized beds. just two beds.

Clean, easy, and cheap for 1 night stay. Had desks

No toilet paper or soap, only prepared 1 towel and blanket for 2 people but did give us more when we asked.1 cockroach

Incomplete service. Late breakfast. Cheap and not good taste breakfast

The bathroom seemed clean and bed pretty comfy. 24hr reception

Mould on the walls.

I like the restaurant on the ground floor.. good food

There is a TV but not working

we like the friendliness of the staff. Wi-Fi is fast and the cleanliness and the location near bus station going to Baguio. rate is very affordable. accessible to top tourist spots in Manila.

the front desk was very warm and welcoming. they are also open 24 hours a day. Room has a reliable W-Fi connection, and I like that they have a gym inside. plus, it feels safe because there ar CCT cameras.