2 Star Hotel

Mandarin Hotel

No. 138 Gaya Street, Central Business District, Kota Kinabalu, Malaysia View Map

Mandarin Hotel1/162
Mandarin Hotel photo 2
Mandarin Hotel photo 3
Mandarin Hotel photo 4

Mandarin Hotel

Penny
Hi, I'm Penny! Ask me anything about Mandarin Hotel: rooms, rates, amenities or policies.

About

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service and luggage storage provided by the front desk services.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms.

243 Reviews

8.3Very Good
Cleanliness
8.8
Staff
9.0
Location
9.4

What Guests Say

  • “The staff were lovely, comfortable rooms, and free shuttle to the airport”
  • “Near tamu gaya street”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Superior Room With Window1/2

Superior Room With Window

151 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • Blackout curtains
  • City view
Deluxe Room With Window1/2

Deluxe Room With Window

140 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Blackout curtains
  • City view
Family Room1/4

Family Room

410 sqft • 1 King, 1 Single

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Blackout curtains
Junior Suite1/4

Junior Suite

410 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Blackout curtains
Deluxe Single Room1/4

Deluxe Single Room

119 sqft • 1 Single

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Blackout curtains
Standard Deluxe Room1/4

Standard Deluxe Room

130 sqft • 1 Queen

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathroom phone

Room Details and Photos

Room Amenities

    Have a question?

    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    8.3
    Very Good

    Based on 243 reviews

    Location

    9.4

    Cleanliness

    8.8

    Staff

    9

    Overall Quality

    8.3

    Pros +

    • The staff were lovely, comfortable rooms, and free shuttle to the airport
    • Near tamu gaya street
    • Very friendly staff. A lot of eating places. Room clean n big

    Cons -

    • Sink clog & no iron
    • Unit a bit small. No restaurant or breakfast facilities.
    • The walls are non-existent. By this I mean that you can even hear every single drop of water in your neighbours shower as if they were showering in the same room as you. That meant you can also hear all the noise outside even from the top floor, and this noise often continued until midnight. Then around 2am it’s like their water system flushed and at the same time every night there was a very high sound coming from the water system that woke me up regularly. The internet was almost non existent. The network kept resetting itself and then when it did connect, the speed was very slow. In the bathroom they’ve disabled the main flush in the toilet so you can only part flush. Also they’ve disabled half the tap in the basin so you can only turn it part way for little water. Finally there was regularly a bad smell coming from the bathroom and given the room is compact it was sometimes overpowering. I assume overall they have a major problem with their fresh and soil water at the hotel and until they sort those issues out I do not recommend this place.
    Business Traveler (12)Solo Traveler (19)Traveling as Couple (13)Family with Young Children (33)Family with Teens (1)Senior Traveler (20)Group Traveler (9)Total (328)
    9KeithPosted on: 11-15-2025

    The staff were lovely, comfortable rooms, and free shuttle to the airport

    7AMRYPosted on: 5-10-2025

    Near tamu gaya street

    Sink clog & no iron

    8NgPosted on: 4-30-2025

    Very friendly staff. A lot of eating places. Room clean n big

    8RobertPosted on: 3-27-2025

    The location is the best, some staff very friendly and the room had everything one needs.

    Unit a bit small. No restaurant or breakfast facilities.

    6LukesilviacomboPosted on: 3-23-2025

    The staff went out their way to make your stay enjoyable. They were very friendly and helpful. Fantastic service from them. Rooms were cleaned daily and fresh hygiene products provided daily such as shower gel and shampoo and fresh towels. Water is freely distributed too which is nice. The location is great, right next to the nightly market on Gaya street, and close to everything else in the middle of town.

    The walls are non-existent. By this I mean that you can even hear every single drop of water in your neighbours shower as if they were showering in the same room as you. That meant you can also hear all the noise outside even from the top floor, and this noise often continued until midnight. Then around 2am it’s like their water system flushed and at the same time every night there was a very high sound coming from the water system that woke me up regularly. The internet was almost non existent. The network kept resetting itself and then when it did connect, the speed was very slow. In the bathroom they’ve disabled the main flush in the toilet so you can only part flush. Also they’ve disabled half the tap in the basin so you can only turn it part way for little water. Finally there was regularly a bad smell coming from the bathroom and given the room is compact it was sometimes overpowering. I assume overall they have a major problem with their fresh and soil water at the hotel and until they sort those issues out I do not recommend this place.

    8Robert Y.Posted on: 2-27-2025

    Hot shower. Water pressure strong. Airconditioning was good. Tidy and clean

    The lingering smell of cigarette smoke in the room. Must have been from the previous guest despite a "NO SMOKING" rule. Should have been enforced more strictly and forcefully

    8LaiPosted on: 2-23-2025

    Good location, friendly and helpful staffs, clean and comfortable room, free transportation to airport. Recommend this hotel and won’t regrets. Thanks to Mandarin hotel .

    No comment

    7VictoriaPosted on: 2-15-2025

    OK for a one night stop over. Location was convenient, staff very helpful and friendly and everything very clean. Good value

    The air con was not very effective which meant the room was hot and felt very oppressive which didn't make for a good night's sleep

    10Krishnan M.Posted on: 1-20-2025

    Located at Gaya Street, a central point for moving around. Bed and Lines provided were quite clean.

    Sitting sofa provided at the reception area is sunk and needs to be replaced.

    8HamimahPosted on: 1-14-2025

    Comfortable family room. Easy to access to gaya street kk

    The water heater is not really working for us.

    8TienPosted on: 1-12-2025

    Good room size and location was near many eatery

    The lighting seems dim even when you have switched on all the lights within the room. Kind of old and probably needs some refurbish.

    1ShiaoPosted on: 12-25-2024

    Won’t stay here again .. the rooms are old, smells pretty bad .. aircon sprayed mist every now and then .

    Looks different from pictures..

    10HasmahPosted on: 12-16-2024

    Clean, suitable for stay a night here. Near to pasar malam. Just in front of the hotel.

    10CarolinePosted on: 12-15-2024

    overall. but because i stayed during the weekend .. be prepared with all the loud noises below the hotel as they held the night market weekly. arrived after work at 10ish pm, the receptionist is an angel. bless her for upgrading my room. it was spacious !!!

    7IvanPosted on: 11-17-2024

    Good and nearby Gaya Street.

    Weekend will be a little bit noisy because of the night market

    9Yunnie_20Posted on: 11-4-2024

    The hotel is located near many other shops.

    No parking is provided, so please be careful when parking outside, as there is a morning market. DBKK will issue fines for cars parked in the morning market area.

    6FatinPosted on: 10-28-2024

    The bed comfortable and clean. Tq..

    Not enough lighting to do make up and the toilet dont have lock.

    10BenPosted on: 10-15-2024

    Good stay,in the centre of weekly night and Sunday market.Food easily available.Very helpful and friendly staffs.

    Nothing to comment on dislike, it's a home away from experience.

    10AmeliaPosted on: 10-3-2024

    Good location, clean and big room, friendly staff with good amenities. Provide free shutter to the airport at 7am

    8tsin Y.Posted on: 8-26-2024

    Location.

    There's night market every Friday and Saturday so quite noisy at night.

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    A security deposit of MYR 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure. br/ Free Transportation from hotel to airport start as 7am - 5pm daily. A damage deposit of MYR 100.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.

    Location

    Mandarin Hotel

    No. 138 Gaya Street, Central Business District, Kota Kinabalu

    People also liked

    Currently Viewing

    Mandarin Hotel

    Mandarin Hotel

    8.3243 Reviews2-Star Hotel

    Back To All Hotels