2 Star Hotel
Mandarin Hotel
No. 138 Gaya Street, Central Business District, Kota Kinabalu, Malaysia View Map
1/162About
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service and luggage storage provided by the front desk services.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms.
243 Reviews
- Cleanliness
- 8.8
- Staff
- 9.0
- Location
- 9.4
What Guests Say
- “The staff were lovely, comfortable rooms, and free shuttle to the airport”
- “Near tamu gaya street”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/2Superior Room With Window
- Air conditioning
- Bath or Shower
- Blackout curtains
- City view
1/2Deluxe Room With Window
- Air conditioning
- Bath or Shower
- Blackout curtains
- City view
1/4Family Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Junior Suite
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Deluxe Single Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Standard Deluxe Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathroom phone
1/4Standard Single Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4standard superior
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Double Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Standard - Non-Smoking
- Air conditioning
- Bath or Shower
- Bathroom phone
- Blackout curtains
1/4Standard Queen Room
- Air conditioning
- Bath or Shower
- Bidet
- Body soap
1/4Deluxe Queen Room
- Air conditioning
- Bath or Shower
- Bidet
- Body soap
1/4Standard King Room
- Air conditioning
- Bath or Shower
- Bidet
- Body soap
1/4Deluxe No Window
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Superior King Room
- Air conditioning
- Bath or Shower
- Bidet
- Body soap
1/4Superior King Room - No Window
- Air conditioning
- Bath or Shower
- Bidet
- Body soap
1/4Superior Room No Window
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Superior Twin Room
- Air conditioning
- Bath or Shower
- Bidet
- Body soap
1/4Deluxe Queen Room - No Window
- Air conditioning
- Bath or Shower
- Bidet
- Body soap
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What Guests Loved
Based on 243 reviews
Pros +
- The staff were lovely, comfortable rooms, and free shuttle to the airport
- Near tamu gaya street
- Very friendly staff. A lot of eating places. Room clean n big
Cons -
- Sink clog & no iron
- Unit a bit small. No restaurant or breakfast facilities.
- The walls are non-existent. By this I mean that you can even hear every single drop of water in your neighbours shower as if they were showering in the same room as you. That meant you can also hear all the noise outside even from the top floor, and this noise often continued until midnight. Then around 2am it’s like their water system flushed and at the same time every night there was a very high sound coming from the water system that woke me up regularly. The internet was almost non existent. The network kept resetting itself and then when it did connect, the speed was very slow. In the bathroom they’ve disabled the main flush in the toilet so you can only part flush. Also they’ve disabled half the tap in the basin so you can only turn it part way for little water. Finally there was regularly a bad smell coming from the bathroom and given the room is compact it was sometimes overpowering. I assume overall they have a major problem with their fresh and soil water at the hotel and until they sort those issues out I do not recommend this place.
The staff were lovely, comfortable rooms, and free shuttle to the airport
Near tamu gaya street
Sink clog & no iron
Very friendly staff. A lot of eating places. Room clean n big
The location is the best, some staff very friendly and the room had everything one needs.
Unit a bit small. No restaurant or breakfast facilities.
The staff went out their way to make your stay enjoyable. They were very friendly and helpful. Fantastic service from them. Rooms were cleaned daily and fresh hygiene products provided daily such as shower gel and shampoo and fresh towels. Water is freely distributed too which is nice. The location is great, right next to the nightly market on Gaya street, and close to everything else in the middle of town.
The walls are non-existent. By this I mean that you can even hear every single drop of water in your neighbours shower as if they were showering in the same room as you. That meant you can also hear all the noise outside even from the top floor, and this noise often continued until midnight. Then around 2am it’s like their water system flushed and at the same time every night there was a very high sound coming from the water system that woke me up regularly. The internet was almost non existent. The network kept resetting itself and then when it did connect, the speed was very slow. In the bathroom they’ve disabled the main flush in the toilet so you can only part flush. Also they’ve disabled half the tap in the basin so you can only turn it part way for little water. Finally there was regularly a bad smell coming from the bathroom and given the room is compact it was sometimes overpowering. I assume overall they have a major problem with their fresh and soil water at the hotel and until they sort those issues out I do not recommend this place.
Hot shower. Water pressure strong. Airconditioning was good. Tidy and clean
The lingering smell of cigarette smoke in the room. Must have been from the previous guest despite a "NO SMOKING" rule. Should have been enforced more strictly and forcefully
Good location, friendly and helpful staffs, clean and comfortable room, free transportation to airport. Recommend this hotel and won’t regrets. Thanks to Mandarin hotel .
No comment
OK for a one night stop over. Location was convenient, staff very helpful and friendly and everything very clean. Good value
The air con was not very effective which meant the room was hot and felt very oppressive which didn't make for a good night's sleep
Located at Gaya Street, a central point for moving around. Bed and Lines provided were quite clean.
Sitting sofa provided at the reception area is sunk and needs to be replaced.
Comfortable family room. Easy to access to gaya street kk
The water heater is not really working for us.
Good room size and location was near many eatery
The lighting seems dim even when you have switched on all the lights within the room. Kind of old and probably needs some refurbish.
Won’t stay here again .. the rooms are old, smells pretty bad .. aircon sprayed mist every now and then .
Looks different from pictures..
Clean, suitable for stay a night here. Near to pasar malam. Just in front of the hotel.
overall. but because i stayed during the weekend .. be prepared with all the loud noises below the hotel as they held the night market weekly. arrived after work at 10ish pm, the receptionist is an angel. bless her for upgrading my room. it was spacious !!!
Good and nearby Gaya Street.
Weekend will be a little bit noisy because of the night market
The hotel is located near many other shops.
No parking is provided, so please be careful when parking outside, as there is a morning market. DBKK will issue fines for cars parked in the morning market area.
The bed comfortable and clean. Tq..
Not enough lighting to do make up and the toilet dont have lock.
Good stay,in the centre of weekly night and Sunday market.Food easily available.Very helpful and friendly staffs.
Nothing to comment on dislike, it's a home away from experience.
Good location, clean and big room, friendly staff with good amenities. Provide free shutter to the airport at 7am
Location.
There's night market every Friday and Saturday so quite noisy at night.
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
A security deposit of MYR 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure. br/ Free Transportation from hotel to airport start as 7am - 5pm daily. A damage deposit of MYR 100.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Location
No. 138 Gaya Street, Central Business District, Kota Kinabalu
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