The Aru Hotel, Aru Suites by Ayuhouz

Spacious, Automatic Car parking , Receptionists are very professional and supportive , very clear day the mount kinablu is clearly visible and the facilities like kitchen and washing machine

Nothing such ,

The rooftop was the reason I chose this place, despite the outrageous prices. The penthouse had a lot of space. The location is ideal for a home-away-from-home where you can have friends and family over for coffee. There were eateries within walking distance and a stunning library nearby. The washer/dryer combo is a useful feature, as well as having dryer lines on the balcony.

The toiletries in bathrooms are severely watered down and towels need to be upgraded.There were noticeable spots on several pieces of furniture that could use a thorough cleaning. Given the cost of this room, I would have liked to see the snacks replenished daily, but it was only a one-time thing. Unlike other hotels, there was a list of instructions at check-in about cleaning, garbage removal, and other things explained. I requested a late check-out due to our other location's policy against early check-in, but was only given a 1:00pm check-out and sternly warned to arrive at the lobby on time. The housekeeper's knock 15 minutes before 1:00 pm was a very stressful experience.

1) location - proximity to Tanjong Aru Beach and the airport2) friendly and professional staff One of your staff mailed me a jacket I left at your hotel3) clean, spacious and quiet room

Nothing I can think of. I'll be back!

The unit we stayed is clean and comfortable. But maintenance may be due as taps at kitchen are wobbly. Gym is sad and not well maintained.

Gym is not maintained.

Location, facilities, and the room/studio.

We had a very short stay here, as we had an early flight, but it was a good location and close to the airport. The staff was very nice and the facilities were clean. Massive roof area with a pool was great for watching the incoming lightning storm!

No negatives for me on this one.

Spacious Room!

Swimming pool. Too much chlorin I guess?Still like. This one still can improve ?

New hotel with large room. Modern parking system

Not well equipped like other hotel

The check in was easy. The staff was accommodating, and brought our food delivery to our room. The facilities were quite nice with a rooftop infinity pool. There is a lovely view of the city. The included Netflix was a nice touch, and just what we needed after a long day of traveling. Very comfortable!

Excellent location, nice facilities, spacious room

Surprised there is no free breakfast! Other than that, all good

The rooms were spacious and the equipped with all the necessities of a comfortable stay.

Hand washing soaps not provided in each bathroom but only kitchen area.

The pool level was the stand out for me, great view. Very close to airport- convenient for 1 night transit stay.

Not really in a nice area, convenient to airport but walking through concrete carpark surrounds.

Good location and clean. The swimminh pool on the top is good :) easy to park the car

The apartment is small for 4 people. Really hard to cook (not to say impossible). The staff isnt very helpfull.

location,comfortable,cleanlocation is the main point

wonderful place. can see both city and sea view. super clean room.

nice, just a bit far from city need to take grab. but not big deal.

the pool and gym close too early

The room is beautiful, spacious and comfortable. Great location minutes from the airport. Twenty minute walk to the beach and 40 minute walk to Kota Kinabalu. The pool is beautiful, especially after a day of sight seeing.

Spacious and comfortable. The floor was dusty on the first day when we checked in, but after talking to the front desk, it was very clean when we returned the second time after coming back from Kundasang.

We love the spacious balcony with a great view of the city & also the sea. Love the big bathtub & swimming pool as well. The room is very big, comfy & clean. And the automated car parking space is very convenient, don't have to worry about limited car space and safety issue. Definitely a great and wonderful experience staying here. Well recommended.

Breakfast options are very limited, theres only 3 options to choose from. Taste wise, unfortunately very bland. Would love to see improvement in the future.

Everything was amazing! Clean and big room, amazing bath. Rooftop pool is something special. Also there is a landing strip nearby so you can watch the planes. but at the same time good sound insulation. Very helpful staff

Nothing. It was perfect stay