3.5 Star Hotel

The Klagan Regency 1Borneo

Tb-00-01, 1borneo Hypermall, Jalan Ums, Kota Kinabalu , Malaysia View Map

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The Klagan Regency 1Borneo

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About

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Services offered by taxi and car hire at the hotel ensure effortless exploration of Kota Kinabalu.Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker, bottled water and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms.Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at The Klagan Regency Hotel, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Concerned about your dining preferences? Fret not! The Klagan Regency Hotel offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at The Klagan Regency Hotel.Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

1,222 Reviews

8.3Very Good
Cleanliness
8.7
Staff
9.0
Location
8.5

What Guests Say

  • “Price point. Good breakfast”
  • “nice place to rest after climbing Mount Kinabalu”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Fitness Center
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Superior Twin Bed1/3

Superior Twin Bed

345 sqft • 2 Single

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Bathrobe(s)
Deluxe Twin Bed1/4

Deluxe Twin Bed

420 sqft • 2 Single

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Bathrobe(s)
Superior - King Bed1/3

Superior - King Bed

345 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Bathrobe(s)
Deluxe - King Bed1/2

Deluxe - King Bed

420 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Bathrobe(s)
Executive Suite1/4

Executive Suite

700 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
  • Bidet
Suite1/4

Suite

700 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Bathrobe(s)

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.3
    Very Good

    Based on 1,222 reviews

    Location

    8.5

    Cleanliness

    8.7

    Staff

    9

    Overall Quality

    8.4

    Pros +

    • Price point. Good breakfast
    • nice place to rest after climbing Mount Kinabalu
    • The aircond not cold enough, little bit unclean, shower super slow

    Cons -

    • at night , in front of hotel is dark and also in the lobby
    • Everything! Terrible location, awful, old rooms. Breakfast was an absolute chaos story.
    • All above
    Business Traveler (124)Solo Traveler (79)Traveling as Couple (115)Family with Young Children (250)Family with Teens (2)Senior Traveler (4)Group Traveler (53)Total (1,306)
    8Verified guestPosted on: 2-4-2025

    Price point. Good breakfast

    8ArdianWPosted on: 1-24-2026

    nice place to rest after climbing Mount Kinabalu

    at night , in front of hotel is dark and also in the lobby

    1Anna F.Posted on: 12-28-2025

    Everything! Terrible location, awful, old rooms. Breakfast was an absolute chaos story.

    6JoliwonPosted on: 12-15-2025

    The aircond not cold enough, little bit unclean, shower super slow

    All above

    9HasnahPosted on: 12-14-2025

    Breakfast rate for kids too expensive...maybe bagi less utk anak 8 tahun ..mkn x byk.

    5Putri N. A.Posted on: 12-8-2025

    The Location

    Limited parking, clogged toilet and The room light is not working.

    7NORSHAFINIEPosted on: 12-8-2025

    please improvise the parking facilities please. its very difficult for me to travel since i have to park far from the hotel and i feel abit unsafe since im walk alone that night

    parking and the pillow too high for me . it would be better if u provide 2 types pillow .

    4Naqiyatul A.Posted on: 12-7-2025

    I love that they upgrade my room and the breakfast spread was good and generous.

    The room got so many baby cockroaches. The room was clean but had a lot of baby cockroaches. The parking is a big challenge as well. The hotel did not provide an ample parking to the visitor.

    4BerlianPosted on: 11-28-2025

    Breakfast menu had plenty variaties, the staff were nice n friendly

    Unfortunately, the room facilities wasn't well maintained, we had problems with the iron, toilet flush not working, room windows leaking when there's a downpour rain. Limited parking space

    7RAIHANPosted on: 10-29-2025

    I like the location, near 1Borneo Hypermall. Everything in this hotel is well maintained.

    The distance of this hotel is far from main city of KK.

    10EllyfamelaPosted on: 10-27-2025

    Spacious room for twoNice bathtubGreat varieties of choices for breakfast, but please add on sky juice/plain drinking water next timeSurely will come back again

    6Beb_AyrannePosted on: 10-13-2025

    Staying there were strategic location,easy,n very convenient place,but the room a bit dirty(floor have dusty, lightning a bit dull... overall just so-so..

    Staying there were strategic location,easy,n very convenient place,but the room a bit dirty(floor have dusty, lightning a bit dull... overall just so-so..

    6MohdPosted on: 10-4-2025

    Location is next to mall where you can get many kind of food to try.

    There is not enough parking spot for hotel guest. You need to park your car in the mall park which you have to pay & long walk from parking lot to hotel. Or park at mall compound with super expensive hoyrly rate which i think is a scam.

    10RevvrelPosted on: 9-21-2025

    The hotel offer good spread of breakfast and the food served was delicious. The hotel room is very spacious and clean which includes a bath tub as well. The staffs there were also very helpful if you have any inquiries. The hotel is located directly 1borneo mall which sells quite a lot of wholesale items. Don't expect the mall to be like Imago Mall or Suria Sabah.

    I don't have any negative review about this hotel.

    8Midi A.Posted on: 9-19-2025

    Breakfast food

    - Need more food variety.- Peak time,extra manpower have to wait 1hrs before rooms are ready.

    5Adzha N.Posted on: 9-16-2025

    I found the hotel to be reasonably priced, offering good value for the amenities provided. The accommodations were generally comfortable and well-maintained, making for a pleasant stay overall. I appreciated the clean environment and the thoughtful touches throughout the property. A few minor improvements could enhance the experience further, but overall, I was satisfied and would consider returning.

    While the hotel offers convenient access to nearby mall facilities, I found the parking situation to be quite disappointing. There was insufficient parking allocated for guests, and signage directing to proper parking areas was limited and unclear. For a basement lot, the charges felt rather expensive considering the lack of adequate lighting and overall accessibility. Improving these aspects would greatly enhance the guest experience and safety.

    9reflectionPosted on: 8-29-2025

    Breakfast they must add on something. same breakfast every time. Omlate with onion and chili powder

    bed sheets do not clean properly

    8Mjay I.Posted on: 7-19-2025

    Everything except for those i stated below.. also the breakfast.. it was awesome!

    -Refrigerator not functioning-Toilet hose does not freely flow-Did order for water bottles and didnt show up-Parking lot not much , please make a reservation for your car -Too far away from town which you need to face jammed all the way through

    8Michelle S.Posted on: 7-19-2025

    The bed was spacious and comfortable. The water pressure of the shower was superb. The location is also accessible to restaurants and hypermall.

    The toilet condition and can be improved.

    10hamidonPosted on: 7-17-2025

    l like the restaurant, the food serve and all the meals. l also like the view from the hotel room, the hotel is clean and down the hotel there are a lot of shops, food court, restaurant, pop up stores and their prices are cheapl also like the staff who are very friendly and punctualthe facilities are very goodThe lobby is large and spacious and have places for people to sit and relax. Please install outlet power charger near the sofaLobby toilet is clean

    a bit far from town centre but it is quieter because in town centre you can hear all the honk and hons which disturb your sleep during night and even day time. this hotel l sleep very well . Grab quite pricy about rm 20 to 30 rm according to peak hours. During peak hours going here will be a traffic jammed

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Indoor pool
    • Kids' pool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Children under 5 years old enjoy complimentary breakfast. For children aged 5 and above, a charge of 20 MYR per child applies for breakfast. A damage deposit of MYR 100.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.

    Location

    The Klagan Regency 1Borneo

    Tb-00-01, 1borneo Hypermall, Jalan Ums, Kota Kinabalu

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