Hotel O D'Elegant

The staff were very friendly . Smooth check in eventho when we re check in around 2am , they still waiting for us .

Good location

The many stairs up to the level. They didn’t provide any toilet paper and said we would have to go and buy it ourselves. No windows in the room made it felt like we were in prison. A lot of loud noises and people screaming in the hotel at 3-4am not sure who it was or why it wasn’t stopped.

I did not like anything in super oyo 321 hotel

The hotel crew and the Pakistani manager are so rude .The hotel is very dirty and not clean.There no toilet papers and there is no laundry in the hotel and there no room service and no one change your towels or bed sheets for 7 days. The walls and stairs needs maintenance. The receptionist at night always sleeping in the reception and put his feet on the sofa or table as sigh for disrespect and he is smoking in the stairs which makes the place smely eventhough there are signs says that smoking is prohibited. The towels are cut and dirty which made me get allergy and feel sick. The rooms are so small and there no windows and the ac does not work well.I was hold at the reception for more than 5 hours just for check in and the receptionist required to hold 100 USD rather than 50 ringits as insurance . This hotel should be removed for booking to avoid scamming passengers and all the pictures are fake and nothing to do with reality.

Outstanding location and the cheapest luggage storage facility

The manager's behaviour is rude. He claimed refundable security money RM 50, but rudely refused to provide any supporting documents; though refunded it accordingly at the time of checkout.

Nothing really

Super dirty place, old, stained bed sheets. Super noisy in the night. Not recommended.

Nothing apart from the scam they did!

Since we wanted to do early check in, we checked in at 9 AM on 15th while mentioning about this existing booking. However, they made us pay exact amount in cash once we wanted to check in. They agreed to cancel the booking and no extra amount will be deducted in booking site. However, in the morning I realised that 2 transactions of $39.5 has been deducted from my account!! Extremely disappointed how can you just deduct 2 transactions of $39.5 each? Sucha scam!

Great location, your own room with a bathroom and ac

Tiny room with no fridge or kettle, NO WINDOW, tiny bathroom with tiny sink, no soap, NO TOILET PAPER, water pressure was pathetic, old and not very clean, all furniture was either super old, rusty or falling apart, CHEAP, no elevator either.

Most probably the location is very recomended with what we want and this my second time i stay at this hotel with same friend plus additonal 2 of our friends that we recommended to stay at this hotel. so far okay

please improve the water level and the bed to make us more comfortable. hope that the management can prepare set iron with table every room.

Bed is clean and comfort, toiletries and other facilities are well provided, clean and working well. Freedom going in and out by using access card without time limitation.

Room space too narrow for a double bed room, limited walking area and if carrying big luggages would be not enough space to put. Staff and even arabic bosses sitting there but not showing welcoming attitudes while guests arrived. The aircond exhaled smell of cigarettes (not sure if there's caused by outside atmosphere or previous customers).

The location was good

Everything was disgusting. The aircon was full of black dust and the bed were yellow with stains. I don't mind firm beds but this one was saggy and uneven. It hurt my back so bad.+ I killed a cockroach in the room

it’s very affordable and secure. The front desk staff were very helpful and polite.

They gave us the deposit back. They kept our bags after we checked out. They let us borrow a hairdryer. Even though the hotel is situated in a very busy and noisy street, we couldn't hear anything from the street, just noise from the people staying at the same hotel. Staff were pleasant to us.

When we checked in, they asked for a deposit. It was never mentioned before when we did the booking (50 MR). The room was very small and old. The walls were dirty. There was no toilet paper. The towels had holes. We found two cockroachs.

nice, centered, calm

smells like smoke

Good location. Staff could be nicer, they wanted us to pay the toilet paper that another guest left. The room didn't have a window for ventilation or light. The bed was comfortable. Bathroom ok also.

location

Worst mattress ever.RM30 for early check in (one hour which we didn’t pay)Must take your own toilet paper (what??)No elevator (3rd floor)Poor water pressure in the showerReally noisy every day till late night (around 1am) Dirty bed sheets with hair on them so I guess they never changed themJust a sidetable and two hangersThe smallest room

nice location

great location

biasa2 jer

Location

hot water piping pressure very very weak.

No elevator.

LOCATION VERY STRATEGIC TO THE NEAREST SHOPPING ARE IN BUKIT BINTANG, HOWEVER THERES PRO AND CONTRA DURING MY STAY.

THE WATER LEVEL PLEASE IMPORVE