OYO 108 Golden Palace Hotel

The location.

The price. I thought what I paid in booking.com is all I need to pay. But they charged me extra money. They said the room price is rm70. But in booking.com said only rm54 included tax. I really disappointed.

The only thing about the hotel that I like is the location otherwise nothing is good about this.

The condition of the rooms are very poor. AC doesn't work properly. The bathroom's taps and showers are damaged and it also not looked clean. The one thing that disappoints me most is the behavior of the staff at the reception. I booked the hotel and paid the fees via booking.com online but when I checked in at the hotel, they charged me 73 MYR more by saying that booking.com did not send me a voucher, therefore you have to pay more. I traveled a lot, first time I have seen this. Quite irritating... :( I tried to convince him but they didn't agree at all.

we left immediately.

the room was completely unacceptable. the hole wall in the bathroom was moulted. AC wasnt working, wall under the ac was completely dirty. used condoms has been found in the bin. everything was really disgusting.

No wifi signala properly must come out for using wifi to lobby area.i inform to hotel incharge they say wifi signals are very weak

No wifi signals

Bad property. Not worth of staying there.

Facilities; aircond noisy at night; tv not functioning good; shower head not functioning well; hidden charges even after fully paid online, will need to pay Rm6.00 cash at counter, not stated in Booking.com itself. Really not as good as what has been stated in Booking.com.

Breakfast? Nada, None, No. Appeared clean but my 4 nites had NO maid service

No aircon, only fan air from the aircon. TV only for room decorations, no remote control and not provided when asked reception about it. Indian manager asked me to leave because I booked online instead of paying cash at reception desk. My room was NON REFUNDABLE so I refused and he argued and threatened me for demanding we call police to reslove the issue. Sunday morning around 0800 some hammering and noise making using electric tools continued until about 5PM. WI-FI not working, manager said was due to raining so when rain ended next day STILL NO Wi-Fi.

What breakfast?

TV not available. REJECTED by Wi-FI except on poor signal channel not worth the delays. Even though all channels had same password. I can't help thinking my devices were blocked because I can do same same on my router. Price on Booking.com was Rm51 but they charged Rm50 "key deposit" with NO receipt, only a promise to refund it.

good location

furniture is oldsmelled bad

Worst stay ever!!!!

Booked on9 with booking.com and paid.But once we reached at the property, they didn't accept the booking and asked us to pay again for walk in reservation. The next day, there's no water supply in the morning till we checked out. Worst stay ever!!!!!!

Location is good, and staffs are kindly.It's good hotel for us in this trip.

Shower is only cold water.

The location

there was no tv or complimentaries. There was not even a tissue

The location is near to almost everything... Public Transport is nearby LRT - Monorail - ERL (5minutes)

The room smelly, The pillows is too bad , need to change

Poor

-Toilet so smelly-The Pillows so smelly- Staff rude

The bed is comfortable.

The shower, the water is very very very hot and i can't lower the temperature at all.

Very poor

The room a bit smellyTv didnt function wellThe place bit messy

Bad. My worst hotel experience...

The facilities are in bad shapes. The door was broken and my husband was trapped in the bathroom for 30 minutes. We managed to change room. However, the room is bad too. The floor was oily, smelly toilet, smelly pillow too . The bathroom wall is greasy. I found lipstick stain on the wall too. Oh my!

Area was convenient.

Room was a little musky. Our room was last in row next to a balcony. And we couldn't sleep because there was a group chatting loudly there till sunrise.Parking was a bit far.

Everywhere mouldNo hot waterStinky bedclothes

GREAT HOTEL REALLY COMFY CLEAN AND BIG ROOMS LOCATION IS GREAT EVERYTHING IS ON A WALKING DISTANCE REALLY GOOD EXPERIENCE WOULD RECOMMEND TO FAMILY AND FRIENDS

Location and receptionist were ok

Cleanliness need improved