Chaos Boutique Hotel Kuala Lumpur

The hotel is located very near to Bukit Bintang, can access to MRT and nearby malls by walking distance only

The hotel room that we got initially got a cockroach roaming on our bed! We proceed to change rooms and luckily the receptionist told there were an extra room for us. But still got cockroach in the bathroom later of the day.

Good location , very near Pavillion mallThe 3 bedroom apartment is big with good design, efficient air conditioning.

There was a moldy smell in the apartment and some areas were old and run down. Cleaning was not consistent , and the big garbage bag full if trash was left in the kitchen even after they finished cleaning.

It's very convenient to MRT and monorail station hence, easy access for you to travel around Kuala Lumpur via trains. And very close to malls in the Bukit Bintang area. Just a short walk of 5-10 minutes.

The bed made my skin a bit itchy when I sleep at might and the bathroom did not have a surface for me to put my toiletries or even the ones provided by the hotel.

Location

It was quite dirty. The bedsheets were dirty, in fact it became clear o us on the last day that it was just turned over. With stains that are quite clear. Even the toilet towel was stained and dirty.Not sure what happened cause I’ve been staying here for years and it was never like this.

hot water kettle provided inside a room

found toilet ceiling leaking room 39

Simple, nice and affordable

Parking is not convenient, need to walk out the Carpark to get into hotel

Clean room and good servis

Can improve about television can allow to customer open nexflex... The television channel not good enough some channel dont have audio

This hotel is in a super convenient spot, right in the middle of Bukit Bintang. It’s not only close to Pavilion, Fahrenheit88, Lot10, and other malls, but also near the Bukit Bintang MRT Station. Plus, the price is really reasonable.The whole hotel is clean, and the rooms are tidy and comfortable. The bed and pillows are soft, the air-conditioning is cool, and the water heater works well. There’s even a cold and hot water dispenser outside the room.Personally, I think this boutique hotel is perfect for anyone wanting to stay in Bukit Bintang, whether for a holiday or a staycation.

A bit more smiles from the staff would make this place a perfect stay.

Very strategic location

No specific parking and not wheelchair or stroller friendly

Great location. Friendly staff. Value for money.

The bed linen, blanket, pillow were not clean enough.

Location.

Cleanliness. Very small space.

Good location

I was charged tourist tax when booking the hotel even though I was malaysian. The receptionist was not able to help me. I felt a bit cheated.

Location. Very near mall and MRT station.Has water dispenser on all floors. Can steam iron clothes in hallway.

Very difficult to find hotel entrance, taxi had difficult time looking for hotel in map and navigating where to drop us off. Room different from photo. Room seems smaller than photo in bookings. Room too small, uncomfortable to move and can barely open luggage. Bed is not queen size. Shower has no division from toilet. No hooks to hang towel.

The location is excellent, very near to Pavilion but it is quiet. My room had a huge window. Pretty clean facilities. Gave me 1hr late check-out and kept my luggage!

1) Nowhere to hang items in the toilet. 2) V signal was fuzzy but I have no need for it.3) No charging outlet near the bed.4) Window is not tinted.

No breakfast - but hotel location is excellent near to all shopping centres within Bukit Bo tang area

The location was very strategic. (Literally just behind SEPHORA, so ladies be "careful" LOL) Easy to access to all public transport especially the MRT. Walking distance to every shopping mall like Fahrenheit, Lot 10, Pavilion and so on. The interior design was very aesthetic and beautiful.

The only thing I didn't like was not much of a privacy bcos you can actually hear people talking from the next room. Maybe bcos of the wall was quite thin i guess.

Location of the hotel is perfect, right in the middle of KL town, near train station Love the addtl service of luggage deposit after check out Helpful staff and good service

Easier check in/out process

Location. Staff was accommodating when I asked to change my dates for the stay, although I had to call regarding this as the hotel did not engage via Booking.com. However, overall happy that they were accommodating.

The mat in the toilet was the most disgusting thing I have seen in a while. I know one might say that this is what one should expect for the hotel price, but as someone who has stayed in hostels for lesser price, I have not seen something like this. The room was dimly lit.There was no offer of assistance when I had to carry 3 luggage by myself but an offer was made to a white couple who had a bunch of backpacks - I had to ask for assistance. Overall, terrible hospitality.

Excellent service by the front counter staff. Location was good as nearby shopping mall & eateries with easy access to MRT. Though room was slightly small we expected it for the price we paid.

A few electrical points in my room was spoilt. The management should conduct periodical checks on the room.

Even though the room was small (mine was with a window), it's good enough since you're probably not going to spend a long time in it anyway. But if you're with a partner, it'll might be a lil' cramp, especially if you both have a big luggage each.

You have to put a deposit if you wish to use the room safe. Mine was so small (room 52) that you can probably fit only 6 cans of soft drinks, so I was pretty worried about leaving my laptop. But the staff was nice enough not to charge me. There's also no toothbrush and soap.