Hotel Valenza

The location of hotel nearby the shopping mall which is easy to go there.

The room condition is bit dusty. The floor skirting is ripped off from the wall. The wall also looks patchy. The furniture is looks very old one. The power plug was far from the bed and the toilet does not have the bidet. Last but not least, the direction prayer for muslim was not available in the room. Management hotel should take the action to upgrade the condition and furniture of the hotel. Its already end of 2025. Lots of old hotel already upgrade to makesure its look new and refreshing. If you want to retain the english vintage concept, its good. But need to do some renovation in terms of room condition. Too bad, because the hotel area is already strategic, and the price also OK... but the room condition and its facilities was not comfortable and not meet the expectation. Thanks

It's cheap, along the road.

Mosquitoes when you open the seat cover of your toilet bowl

Location is really near to mid valley mall easy to find. Easy check in. The room provided quite comfortable.

The hotel was so near the mainroad and have parking lots in the basement. Making it easy to find and easy to access. The room is just nice for two person. Suitable for me and my son

Everything is ok for me

Fully disappointed and waste of money

Hotel rooms and lobby is totally unclean with cigarette smell, Air con is just for show case purposes no cooling at all. Highly disappointed. Do even check out within 1hr just because of their poor maintenance and improper housekeeping

Bad

Room, aircon, cleanileness, wifi n etc

Can't recommend to my friends

Very noisy room from traffic outside, no soaps and tissues in the room. Dust everywhere .

Staff were very nice.

Poor wifi. Not well maintained place. Cleanliness was on the poor side. Extra charges added at checkin.

The location is great. But that’s kind of the only thing I like about the hotel… hmm perhaps also the air con is very cold and the bed is very comfortable.

The reception staff was not really welcoming. First floor as soon as you walk out of the elevator you can smell that someone smoked there. The lift G button was almost broken. The TV in the room has no reception, so unless you bring your own devices to connect, it’s basically just for decoration. The cups in the room have coffee stain. The toilet door cannot be closed properly. There’s no fridge in the room. Not worth the money.

The location is awesome.

Broken lock for toilet which my child keep going into toilet which I can’t lock. The toilet bowl broken. Water heater broken… the most importantly, the stupid tower very dark and looked dirty than my grandmother panties…. Come on !! The whole unit only has ONE electric socket. ONE ! Which need to use extension ??!! What the ~~~~

Cheap

Very bad sound proof, old facilities

Bed is big size

Many ants, no shampoo, dirty towel, bad female receptionist, lack of time management, wait too long to check in

Passable

Dont have tap and toilet tisu in toilet to wash.must put tap for wash...this is malaysia not foreign county.if foreign county we can understand people using toilet tisu but in malaysia usually people use tap and toilet tisu.

Staff is helpful

The pillow and bed is dirty like never change the bedsheet pillow got hairs of other customers room smells cigarettes location is too far from eatery.hotel restorants still close even it's 9am

Reasonable price

clogged sink, spoiled shower holder. have to req change room to meet expectations

15mins drive to mid valley mall and walking distance 10 mins to the Chinese restaurant Meng Kee.

Room floor and bed is dusty. Toilet bowl has dirty stain. Water kettle is stain. No soundproof can hear neighbouring close door loudly. TV only few channels. Only one plug socket in the room. Hotel do not cafe or convenience store.

Nearby KL Sentral but not walkable, you need to book grab or drive.

Free parking are super limited. For muslims, there's no kiblat guidance in the room so need to check on your own. The hallway got a bit unpleasant smell and there is only one plug socket in the room (studio deluxe). There is no bidet in the toilet.

Nothing amazed me about this hotel.

My car got scratches on co-pilot door,how come this case happened when parked at this hotel PRIVATE car park basement,asked your owner to spend some money with installation of CCTV at the car park area.Please don't tell me this word 'PARK AT YOUR OWN RISK,THE MANAGEMENT WILL NOT ACCEPT RESPONSIBILITY FOR ANY DAMAGES,ACCIDENTS OR LOSSES'.Last but not least,please train your reception guy to not sleep at the lobby sofa when guest are coming to check-in

Clean and comfortable for a night

Very noisy road trafficNo tea/coffee facilities

Pooor stay

Tv not working, no praying mat in room, no kiblat sign in each room, only one wall plug in the entire room, no bidet at toilet, leaky shower