The Concept Hotel KL- TBS

Unlimited drinks, staff very helpful

Extra charges $10, because I stay in Melaka don't have such charges incurred

Free drinks

Hot water supply machine not working at level 2

I chose this hotel because I needed to take overnight bus to Penang, and it was close to the bus terminal. But vibe was very off and I have never been in a room this dirty and noisy. There were ants on the wall, that been living like that for a long time and there was no noice cancellations from outside High way. It was impossible to have work calls, people asked if I was outside on a busy road, due to noise. Do not recommend this place to anyone. I booked for two nights but left a night early.

Noice

Very bad experience.

Booking.com site shows us a map, but it doesn’t tell us how difficult it is to get there until actually you go there and experience. We have to go up and down so many stairs, go through a petroleum station and etc. also, it was so noisy at night as highway is so close. Other visitors, or neighbours I’m not sure, were so noisy. We couldn’t sleep all night. We are getting a bus to Singapore following morning, so I wanted an accomodation near the bus station. I made a big mistake to book this hotel. I regret deeply that I should have paid a little more money and get an accommodation in KL sentral. The bus station to Singapore is only one station away from KL sentral, and it is just in the same building of the trains ration.

It was near to the bus terminal, but you had to cross a double decker motorway to get there

The room was filthy and dirty. The sheets were stained. Previous guests hair were all over the floor. There was a continuous stream of ants moving across all surfaces. I had to put all my belongings away immediately otherwise they’d be crawling with ants. The hotel is next to a double decker motorway and the noise of traffic was constant the entire day and night. I bought earplugs for my second night but they couldn’t drown out the noise. The room was tiny and poorly maintained. The toilet is actually inside the shower - it gets soaked. Without a doubt this was the most depressing place I have ever stayed and it wasn’t cheap either. Booking.com said I could pay by bank card, but they demanded cash only (they’re probably avoiding paying tax). This was incredibly inconvenient. STAY HERE AT YOUR PERIL - YOU’VE BEEN WARNED!

Rooms was clean,Location is close to TBS bus terminal.

The lift not working.

Room was clean, staff friendly. Location is close to bus terminal.

What a surprise: location is super noisy due to heavy traffic. Shower is directly above the toilet, thus toilet gets (and stays... ) very wet when showering. Just doesn't match the comparably high price, but well, there's just a lack of good alternatives close to the bus terminal.

Terrible accommodation, avoid!!!!!!

We checked in late, the lift was broken and I asked if I could have some help with my 20kg suitcase, the worker said no. The smell was horrible in the corridors and the room. The room was incredibly loud and on a main road so had hardly any sleep. The shower was broken and there was a leak in the ceiling.

No breakfast provided as the hitel does not have F&B outlet

My room was facing the highways & very noisy even through out the night

Close to the bus terminal. Room with pretty much all you need

The elevator doesn't work, but it's not really an issue

Location is the most valuable there, walking distance to nearby TBS bus terminal. Very affordable in my opinion. Recommended for those need to take Public Bus from TBS terminal.

Not working lift , when we were there the lift was not working, thankfully only need to climb 1 floor with small luggages :D

Overall the room was fine

The lift not working and we have ti carry our 20kg luggage up to the 2nd floor?. No kettle inside the room only water dispenser at each level but hot water not available. No instant coffee or tea provided.

Everything

The noisy vehicle noise

unlimited refill the drinks.

Washroom a bit dirty.

Decent proximities to the interlink-Malaysia borders bus service terminal (TBS) & local eateries.

Nil.

Very good

Very good

Very good

Good

Good