Hotel O I.villa Inn

When it was time to check in, the hotel canceled the reservation, forcing us to find new accommodation and pay more.

NOTHING apart from the bar/ restaurant next door. Great food and staff.

Located next to a very loud nightclub. 4 flights of stairs without lift. They charged me twice and after 6 weeks still no refund. Each room has a dead TV. I will NEVER stay here again. Avoid if you like sleep. Nightclub has music booming till 3am . The bass was shaking our bed. Also security checking people in at all hours throughout the night making dreadful noise at 5am laughed when i asked if they could be quiet and stop moving furniture around in room next to us after only 2 hours sleep..

Very helpful friendly pleasant staff. Location and good value.

Tricky climb up 4 flights of stairs.Although for me at 5ft8 much safer than it was for my 6ft3 son . But in all fairness normally I love stairs but after a long travel i was a bit tired. But the staff carried my suitcase so not a real dislike. My only true dislike would be the dead TV in the rooms. Remove or replace.

Nothing. Just the fact is good they didn't charged me when I refuse

It's just old dirty building with awful stairs, smell. No Windows at all. Very bad

Have the blood side of the blanket. Dirt the blanket and pillow case. I ask to change it but the receptionist doesn't want it

Bad

They provide us one set towels for the three days!Didn’t provide water, soap, shampoo. Curtain was not enough to protect outside light. And so many things

The location is very good.

Water for the bathroom very limited, reception arrangements old school, sometimes nobody at reception place, difficult to contact once any problem. The icebox not available, socket available, but too far from the bed, the light menthol sometimes not functioning well, and many basic things not available.

It is in the prime location with parties around

The facilities are old, no lift, very narrow passage to go to up stairs.

Location in the middle of Changkat area, so right in it. If you need a place close to the bars and clubs, you have succeeded. The staff were super friendly. The noise from the street was remarkably less than I thought it would be.The manager was cool and moved me to a different room. I had just had two bookings for aparthotels cancel me for no reason. So this was a 10pm decision.

Only the top floor rooms have windows. The duty manager very kindly put me upstairs. Room 49 has windows! The bed linen is old and a little grotty and the furnishing are tired but I add the caveat that this is a budget hotel. It is basic. If you need somewhere to crash then this place will do it. If you need comfort, pay a little more and look around.

I had payment through online ready, but they are said , no payment, cheating me, so again I paid full amount, please check and refund my amount $93.88

I want to my online booking amountCheating me ....

Please return the money ASAP. There is no Room available when I arrive. This is unacceptable. Booking.com must be responsible for this. I take two hours to find a room .

After confirming there is no room

The manager was extremely rude to me and the place is so creepy I don’t recommend at all

The manager was extremely rude to me and the place is so creepy I don’t recommend at all

nice Palace,& Environment

there ia no reason

Very good

Surronded by pub.. i cant sleep at all...

the vibes is very nice

tv cant open

Easy to go bukit bintang

The place not worth it

Bad

Very poor

Pelase don’t ever book this hotel

The team

Bad