3.5 Star Hotel

One-Stop Residence & Hotel

Level 1, Main Lobby, Kompleks Metro Pudu, Jalan Metro Pudu 2, Fraser Business Park, Kuala Lumpur, Malaysia View Map

One-Stop Residence & Hotel1/126
One-Stop Residence & Hotel photo 2
One-Stop Residence & Hotel photo 3
One-Stop Residence & Hotel photo 4

One-Stop Residence & Hotel

Penny
Hi, I'm Penny! Ask me anything about One-Stop Residence & Hotel: rooms, rates, amenities or policies.

About

One-Stop Residence & Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment.Taxi offerings at the serviced apartment enhance the ease of discovering Kuala Lumpur.Visitors can take advantage of the accessible parking options directly at the serviced apartment. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.Smoking is limited to specified smoking zones. Each accommodation at One-Stop Residence & Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the serviced apartment offers blackout curtains and air conditioning for guest convenience and satisfaction. At One-Stop Residence & Hotel, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the serviced apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal.One-Stop Residence & Hotel offers a hair dryer and toiletries in the restrooms of specific accommodations. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within serviced apartment. One-Stop Residence & Hotel provides a superb assortment of leisure amenities for guests to enjoy. Each day at serviced apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the serviced apartment fitness center ensures you maintain your vitality and wellness.

519 Reviews

7.1Good
Cleanliness
7.4
Staff
8.0
Location
7.6

What Guests Say

  • “i like how it was somewhat convenient. The location is near to KL and other places like Pasar Seni and so on.”
  • “I booked a shared room, but it came with a fairly large private bedroom, a shared bathroom, and a decent-sized living room with a…”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Fitness Center
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Twin Room with Shared Bathroom in Shared Apartment1/4

Twin Room with Shared Bathroom in Shared Apartment

140 sqft • 2 Single

  • Air conditioning
  • City view
  • Closet
  • Free Wifi
Middle Room (Shared Bathroom - Co-Living)1/4

Middle Room (Shared Bathroom - Co-Living)

140 sqft • 2 Single

Executive Two-Bedroom Apartment1/4

Executive Two-Bedroom Apartment

883 sqft • 1 King or 2 Single

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bidet
Master Bedroom with Attached Bathroom (Co-Living)1/4

Master Bedroom with Attached Bathroom (Co-Living)

173 sqft • 1 Queen

Deluxe One-Bedroom Studio 1/4

Deluxe One-Bedroom Studio

420 sqft • 2 Single

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bidet
Small Room (Shared Bathroom - Co-Living) 1/3

Small Room (Shared Bathroom - Co-Living)

130 sqft • 1 Single

Room Details and Photos

Room Amenities

    Have a question?

    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    7.1
    Good

    Based on 519 reviews

    Location

    7.6

    Cleanliness

    7.4

    Staff

    8

    Overall Quality

    6.9

    Pros +

    • i like how it was somewhat convenient. The location is near to KL and other places like Pasar Seni and so on.
    • I booked a shared room, but it came with a fairly large private bedroom, a shared bathroom, and a decent-sized living room with a kitchen, fridge, and microwave, usually shared with two other people. There’s also access to a pool and a small gym. Overall, it’s a pretty nice place to stay for the value.Very relaxed and smooth check-out process at that too
    • Its quite strategic and the MRT is just a walk from the building. The room was clean and cozy and the shared apartment was large and beyond my expectation with that price I pay, so technically it is worth the money. Food is very abundant and have a choice of late night entertainment that fits any budget.

    Cons -

    • Overall, my stay was acceptable, but there were a few issues that affected my comfort. The shared bathroom was unfortunately not very comfortable to use. Additionally, the water heater was not functioning properly, as it could not be adjusted between hot and cold water. The water dispenser also did not provide cold water, which was a bit inconvenient. In my room, the air conditioner remote had very low batteries, so I was unable to adjust the settings or turn the air conditioner off when needed. I hope these matters can be improved in the future to enhance guests’ comfort and experience.
    • The Wi-Fi can get pretty bad, and even when I used mobile data, it was slow—much slower than everywhere else I’ve been. They also need to fix the bathroom doors. It’s not just one room; even the bathroom doors in other rooms have trouble opening and closing. On multiple occasions, it felt like I got trapped or locked in the bathroom because the door got stuck. You also have to be careful not to pull too hard, since some of them look like they could easily break.Outside of those two main issues, it's a pretty good place to stay
    • Room feels a bit old. The entrance was not that welcoming probably due to the lack of tennants in the building.
    Business Traveler (139)Solo Traveler (43)Traveling as Couple (116)Family with Young Children (475)Family with Teens (1)Senior Traveler (40)Group Traveler (150)Total (783)
    4NaniePosted on: 1-18-2026

    i like how it was somewhat convenient. The location is near to KL and other places like Pasar Seni and so on.

    Overall, my stay was acceptable, but there were a few issues that affected my comfort. The shared bathroom was unfortunately not very comfortable to use. Additionally, the water heater was not functioning properly, as it could not be adjusted between hot and cold water. The water dispenser also did not provide cold water, which was a bit inconvenient. In my room, the air conditioner remote had very low batteries, so I was unable to adjust the settings or turn the air conditioner off when needed. I hope these matters can be improved in the future to enhance guests’ comfort and experience.

    8OzPosted on: 1-13-2026

    I booked a shared room, but it came with a fairly large private bedroom, a shared bathroom, and a decent-sized living room with a kitchen, fridge, and microwave, usually shared with two other people. There’s also access to a pool and a small gym. Overall, it’s a pretty nice place to stay for the value.Very relaxed and smooth check-out process at that too

    The Wi-Fi can get pretty bad, and even when I used mobile data, it was slow—much slower than everywhere else I’ve been. They also need to fix the bathroom doors. It’s not just one room; even the bathroom doors in other rooms have trouble opening and closing. On multiple occasions, it felt like I got trapped or locked in the bathroom because the door got stuck. You also have to be careful not to pull too hard, since some of them look like they could easily break.Outside of those two main issues, it's a pretty good place to stay

    8Khairul H.Posted on: 11-9-2025

    Its quite strategic and the MRT is just a walk from the building. The room was clean and cozy and the shared apartment was large and beyond my expectation with that price I pay, so technically it is worth the money. Food is very abundant and have a choice of late night entertainment that fits any budget.

    Room feels a bit old. The entrance was not that welcoming probably due to the lack of tennants in the building.

    6MUHAMMAD D.Posted on: 9-25-2025

    Restaurants nearby

    The toilets were leaking. Toilet soaps were not provided.

    5ChungPosted on: 4-12-2025

    the room space is exceptionally big. with frig! the instruction to access wifi not clear. be smart and imaginative to access

    apart from the official address, more details and hints would be helpful for grab driver to access the location. The Fraser business complex a bit complicated. too many vacant shops within the complex

    9MzamhariyPosted on: 3-25-2025

    Good location. Easy to assess to LRT and MRT. Lots of Restaurant

    No free parking

    2ErnaPosted on: 3-8-2025

    Pool

    The Cleanliness. The flow were dirty.. 2 time stay here and both times the experience was so bad. Not clean at all. The floor dirty like never swipe and mop.. Worst is on the floor it seems like alcohol spill off and the staff not cleaned it and my family and I is A MUSLIM!!

    2NorshafarinaPosted on: 2-3-2025

    Spacious, lrt is nearby

    Dark, unclear instruction for parking and check in, only 1 lift operating that night, surrounding is not secured

    8RushaPosted on: 1-30-2025

    Staff service was very helpful .Two ladies at counter on 29hb jan.around 3pm.

    No shower gel in room

    8SahirPosted on: 1-20-2025

    View from window looking at merdeka, petronas and kl tower was awesome Room was old but was well maintained Really appreciated the water cooler

    Toilets need good repair Found leaky and had to call front desk for fixing the water leak which They did well. Soap was low quality so bought our own hand soap. Walking distance to train station which was greatAlthough we also took grab (same like Uber) lots of time

    6FathimathPosted on: 1-15-2025

    The location of this property is excellent, making it very convenient for getting around. However, the overall experience was disappointing. The building is very old and lacks basic amenities like a fan in the bedroom. Cleanliness was an issue as the cleaner didn’t seem to do a deep clean. The noise from a nearby club made it difficult to sleep, especially at midnight. While the location is great, the stay could have been much better with improved maintenance and cleanliness."

    Children's Park/ Play AreaSecurity access

    3TanaseelanPosted on: 1-5-2025

    Location is okay.

    Sheets were dirty. Room was a bit dirty. Place have a bad feeling.

    6AllenPosted on: 12-20-2024

    Located in a area with everything available Nice pool helpful staff

    Need better kitchen equipment but cheap enough to eat out Lifts had a mind of their own

    4JuliaPosted on: 12-18-2024

    The staff is friendly and very polite. Special thanks to the girls at the reception. They helped resolve issues with check-in and extending the stay.

    We stayed at this hotel for two weeks. During this time, our linens were changed only twice (the second time we had to request it). The cleaning schedule was inconsistent, and they didn’t clean the room thoroughly, which was very important to us as we were traveling with a child and didn’t have time to clean ourselves. The floor was mopped only in the middle of the room.There are bedbugs or some other pests in the carpet. Every time our child played on the carpet, he ended up with bites, even though there were no mosquitoes. Please replace or clean the carpet in room 8/17.There is a lot of mold in the bathroom (in both bathrooms in our room). While the hotel is not new, the mold could be removed. Simply cleaning thoroughly and reapplying sealant would solve the issue, which isn’t difficult considering the price we’re paying.Otherwise, the hotel is good. The pool is clean, though the shower by the pool is very old, making it hard to use.The hotel’s location is very convenient. It has direct access to a shopping mall (although the shops are closed). From the mall, you can access the train and metro stations, making it very easy to get around! Additionally, there are nearby cafés with Indian and Chinese cuisine where you can also buy fruits or fresh juices. Everyone there is very friendly.

    6SelametPosted on: 11-29-2024

    Location & view

    The bed not good ( hard) especially at single bed

    2MohammedPosted on: 11-16-2024

    The property is very nice. Three years ago, I was a frequent visitor. The location is good for traveling.

    Receptionist Ms. Anna has been very rude since the first day. We feel like slaves to her. The other staff members are nice. I stayed there for 6 days, but she does not know how to deal with customers. I am a frequent visitor to Malaysia and a regular customer at this property. However, this will be my last visit to this property. I will not choose it again.

    1PillaiPosted on: 11-6-2024

    Nothing to like there and actually very bad experience i have, which was i stuck in the room and the door unable to open. When i try to talk with manager or boss there is no reaponsible.

    1FaysalPosted on: 11-5-2024

    Nothing like From reciptionist behaviour and rude talking to the building every elevator is closed and very bad smelly rooms veryh dissapointed

    No elevatorReciptionist behaviour Smelly rooms

    5SamsuddinPosted on: 10-2-2024

    bed and toilet

    tv and channel

    7GohPosted on: 9-25-2024

    Easy booking n check in. Good location n v easy to book grab too. Safe environment w guards. Fantastic views of a few famous icon of KL like KL Tower, Petronas Twin Towers, Merdeka 118 n TRX.

    Floor not so clean, toilet a bit run down n tap leaking slightly. Got 1 of the towels that's w rusty marks. Can hear loud music outside.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Accessible entrance to swimming pool
    • Indoor pool
    • Kids' pool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center

    Media & Technology

    • Free Internet Access

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 11 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    A cash or credit card security deposit of MYR100 to MYR250 is required upon check-in for charges or damages during the stay and will be refunded upon departure. br/ Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver's license, etc.) and credit card upon check-in. br/ The property requires a refundable security deposit upon check-in. br/ According to regulations imposed by the government of Malaysia, services at all hotels in Malaysia will be limited until further notice. Gym is open with limited capacity. Pre-registration is required at the front desk. br/ For prevention, incorporating and maintaining guidelines and safe operations. Kindly be informed Housekeeping Service is not available throughout the staying period for Co-Living rooms. Change of towels can be requested by calling the Front Counter. A damage deposit of MYR 250.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.

    Location

    One-Stop Residence & Hotel

    Level 1, Main Lobby, Kompleks Metro Pudu, Jalan Metro Pudu 2, Fraser Business Park, Kuala Lumpur

    People also liked

    Currently Viewing

    One-Stop Residence & Hotel

    One-Stop Residence & Hotel

    7.1519 Reviews3.5-Star Hotel

    Back To All Hotels