3.5 Star Hotel
One-Stop Residence & Hotel
Level 1, Main Lobby, Kompleks Metro Pudu, Jalan Metro Pudu 2, Fraser Business Park, Kuala Lumpur, Malaysia View Map
1/126About
One-Stop Residence & Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment.Taxi offerings at the serviced apartment enhance the ease of discovering Kuala Lumpur.Visitors can take advantage of the accessible parking options directly at the serviced apartment. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.Smoking is limited to specified smoking zones. Each accommodation at One-Stop Residence & Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the serviced apartment offers blackout curtains and air conditioning for guest convenience and satisfaction. At One-Stop Residence & Hotel, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the serviced apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal.One-Stop Residence & Hotel offers a hair dryer and toiletries in the restrooms of specific accommodations. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within serviced apartment. One-Stop Residence & Hotel provides a superb assortment of leisure amenities for guests to enjoy. Each day at serviced apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the serviced apartment fitness center ensures you maintain your vitality and wellness.
519 Reviews
- Cleanliness
- 7.4
- Staff
- 8.0
- Location
- 7.6
What Guests Say
- “i like how it was somewhat convenient. The location is near to KL and other places like Pasar Seni and so on.”
- “I booked a shared room, but it came with a fairly large private bedroom, a shared bathroom, and a decent-sized living room with a…”
Top Amenities
- Swimming Pool
- Free Internet Access
- Fitness Center
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Twin Room with Shared Bathroom in Shared Apartment
- Air conditioning
- City view
- Closet
- Free Wifi
1/4Middle Room (Shared Bathroom - Co-Living)
1/4Executive Two-Bedroom Apartment
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Master Bedroom with Attached Bathroom (Co-Living)
1/4Deluxe One-Bedroom Studio
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/3Small Room (Shared Bathroom - Co-Living)
1/4Family Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Executive 2-Bedroom Apartment
- Accessible toilet
- Air conditioning
- Baby Cot
- Bath or Shower
1/4Premier One Bedroom Suite
- Air conditioning
- Bath or Shower
- City view
- Closet
1/4Deluxe One-Bedroom Suite
- Air conditioning
- Baby Cot
- Bath or Shower
- Blackout curtains
1/4Superior Triple Room
- Air conditioning
- Baby Cot
- Bath or Shower
- City view
1/4Master Room With Private Bathroom In Shared Apartment
- Air conditioning
- Bath or Shower
- City view
- Closet
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What Guests Loved
Based on 519 reviews
Pros +
- i like how it was somewhat convenient. The location is near to KL and other places like Pasar Seni and so on.
- I booked a shared room, but it came with a fairly large private bedroom, a shared bathroom, and a decent-sized living room with a kitchen, fridge, and microwave, usually shared with two other people. There’s also access to a pool and a small gym. Overall, it’s a pretty nice place to stay for the value.Very relaxed and smooth check-out process at that too
- Its quite strategic and the MRT is just a walk from the building. The room was clean and cozy and the shared apartment was large and beyond my expectation with that price I pay, so technically it is worth the money. Food is very abundant and have a choice of late night entertainment that fits any budget.
Cons -
- Overall, my stay was acceptable, but there were a few issues that affected my comfort. The shared bathroom was unfortunately not very comfortable to use. Additionally, the water heater was not functioning properly, as it could not be adjusted between hot and cold water. The water dispenser also did not provide cold water, which was a bit inconvenient. In my room, the air conditioner remote had very low batteries, so I was unable to adjust the settings or turn the air conditioner off when needed. I hope these matters can be improved in the future to enhance guests’ comfort and experience.
- The Wi-Fi can get pretty bad, and even when I used mobile data, it was slow—much slower than everywhere else I’ve been. They also need to fix the bathroom doors. It’s not just one room; even the bathroom doors in other rooms have trouble opening and closing. On multiple occasions, it felt like I got trapped or locked in the bathroom because the door got stuck. You also have to be careful not to pull too hard, since some of them look like they could easily break.Outside of those two main issues, it's a pretty good place to stay
- Room feels a bit old. The entrance was not that welcoming probably due to the lack of tennants in the building.
i like how it was somewhat convenient. The location is near to KL and other places like Pasar Seni and so on.
Overall, my stay was acceptable, but there were a few issues that affected my comfort. The shared bathroom was unfortunately not very comfortable to use. Additionally, the water heater was not functioning properly, as it could not be adjusted between hot and cold water. The water dispenser also did not provide cold water, which was a bit inconvenient. In my room, the air conditioner remote had very low batteries, so I was unable to adjust the settings or turn the air conditioner off when needed. I hope these matters can be improved in the future to enhance guests’ comfort and experience.
I booked a shared room, but it came with a fairly large private bedroom, a shared bathroom, and a decent-sized living room with a kitchen, fridge, and microwave, usually shared with two other people. There’s also access to a pool and a small gym. Overall, it’s a pretty nice place to stay for the value.Very relaxed and smooth check-out process at that too
The Wi-Fi can get pretty bad, and even when I used mobile data, it was slow—much slower than everywhere else I’ve been. They also need to fix the bathroom doors. It’s not just one room; even the bathroom doors in other rooms have trouble opening and closing. On multiple occasions, it felt like I got trapped or locked in the bathroom because the door got stuck. You also have to be careful not to pull too hard, since some of them look like they could easily break.Outside of those two main issues, it's a pretty good place to stay
Its quite strategic and the MRT is just a walk from the building. The room was clean and cozy and the shared apartment was large and beyond my expectation with that price I pay, so technically it is worth the money. Food is very abundant and have a choice of late night entertainment that fits any budget.
Room feels a bit old. The entrance was not that welcoming probably due to the lack of tennants in the building.
Restaurants nearby
The toilets were leaking. Toilet soaps were not provided.
the room space is exceptionally big. with frig! the instruction to access wifi not clear. be smart and imaginative to access
apart from the official address, more details and hints would be helpful for grab driver to access the location. The Fraser business complex a bit complicated. too many vacant shops within the complex
Good location. Easy to assess to LRT and MRT. Lots of Restaurant
No free parking
Pool
The Cleanliness. The flow were dirty.. 2 time stay here and both times the experience was so bad. Not clean at all. The floor dirty like never swipe and mop.. Worst is on the floor it seems like alcohol spill off and the staff not cleaned it and my family and I is A MUSLIM!!
Spacious, lrt is nearby
Dark, unclear instruction for parking and check in, only 1 lift operating that night, surrounding is not secured
Staff service was very helpful .Two ladies at counter on 29hb jan.around 3pm.
No shower gel in room
View from window looking at merdeka, petronas and kl tower was awesome Room was old but was well maintained Really appreciated the water cooler
Toilets need good repair Found leaky and had to call front desk for fixing the water leak which They did well. Soap was low quality so bought our own hand soap. Walking distance to train station which was greatAlthough we also took grab (same like Uber) lots of time
The location of this property is excellent, making it very convenient for getting around. However, the overall experience was disappointing. The building is very old and lacks basic amenities like a fan in the bedroom. Cleanliness was an issue as the cleaner didn’t seem to do a deep clean. The noise from a nearby club made it difficult to sleep, especially at midnight. While the location is great, the stay could have been much better with improved maintenance and cleanliness."
Children's Park/ Play AreaSecurity access
Location is okay.
Sheets were dirty. Room was a bit dirty. Place have a bad feeling.
Located in a area with everything available Nice pool helpful staff
Need better kitchen equipment but cheap enough to eat out Lifts had a mind of their own
The staff is friendly and very polite. Special thanks to the girls at the reception. They helped resolve issues with check-in and extending the stay.
We stayed at this hotel for two weeks. During this time, our linens were changed only twice (the second time we had to request it). The cleaning schedule was inconsistent, and they didn’t clean the room thoroughly, which was very important to us as we were traveling with a child and didn’t have time to clean ourselves. The floor was mopped only in the middle of the room.There are bedbugs or some other pests in the carpet. Every time our child played on the carpet, he ended up with bites, even though there were no mosquitoes. Please replace or clean the carpet in room 8/17.There is a lot of mold in the bathroom (in both bathrooms in our room). While the hotel is not new, the mold could be removed. Simply cleaning thoroughly and reapplying sealant would solve the issue, which isn’t difficult considering the price we’re paying.Otherwise, the hotel is good. The pool is clean, though the shower by the pool is very old, making it hard to use.The hotel’s location is very convenient. It has direct access to a shopping mall (although the shops are closed). From the mall, you can access the train and metro stations, making it very easy to get around! Additionally, there are nearby cafés with Indian and Chinese cuisine where you can also buy fruits or fresh juices. Everyone there is very friendly.
Location & view
The bed not good ( hard) especially at single bed
The property is very nice. Three years ago, I was a frequent visitor. The location is good for traveling.
Receptionist Ms. Anna has been very rude since the first day. We feel like slaves to her. The other staff members are nice. I stayed there for 6 days, but she does not know how to deal with customers. I am a frequent visitor to Malaysia and a regular customer at this property. However, this will be my last visit to this property. I will not choose it again.
Nothing to like there and actually very bad experience i have, which was i stuck in the room and the door unable to open. When i try to talk with manager or boss there is no reaponsible.
Nothing like From reciptionist behaviour and rude talking to the building every elevator is closed and very bad smelly rooms veryh dissapointed
No elevatorReciptionist behaviour Smelly rooms
bed and toilet
tv and channel
Easy booking n check in. Good location n v easy to book grab too. Safe environment w guards. Fantastic views of a few famous icon of KL like KL Tower, Petronas Twin Towers, Merdeka 118 n TRX.
Floor not so clean, toilet a bit run down n tap leaking slightly. Got 1 of the towels that's w rusty marks. Can hear loud music outside.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Accessible entrance to swimming pool
- Indoor pool
- Kids' pool
- Outdoor pool
Fitness & Spa
- Fitness Center
Media & Technology
- Free Internet Access
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 11 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
A cash or credit card security deposit of MYR100 to MYR250 is required upon check-in for charges or damages during the stay and will be refunded upon departure. br/ Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver's license, etc.) and credit card upon check-in. br/ The property requires a refundable security deposit upon check-in. br/ According to regulations imposed by the government of Malaysia, services at all hotels in Malaysia will be limited until further notice. Gym is open with limited capacity. Pre-registration is required at the front desk. br/ For prevention, incorporating and maintaining guidelines and safe operations. Kindly be informed Housekeeping Service is not available throughout the staying period for Co-Living rooms. Change of towels can be requested by calling the Front Counter. A damage deposit of MYR 250.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Location
Level 1, Main Lobby, Kompleks Metro Pudu, Jalan Metro Pudu 2, Fraser Business Park, Kuala Lumpur
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