Arcadia Hotel

The price was good but this hotel was tiny for a 4 star as expected by my USA standards. The lobby was minimum, elevator on a side behind door, All was good, clean and new: but not at a 4 star level in my opinion. Front desk staff was super helpful!

Everything was good! And in working order. Staff was very helpful too.

New and really clean. Very helpful staff. Easy to get to the subway for sightseeing. Beautiful breakfast. Good value for money.

Rooms a bit small.

Centrally located

I found two huge living cockroaches in the room

Good location near MRT and many restaurants and a 7-eleven, very clean, comfortable bed, great water pressure for the shower, fragrant hallways

Front desk staff was not very warm not welcoming, not very professional. When we checked out they did not even say "thank you for booking with us" or ask about our stay. They simply collected our card keys and then went to the office to sleep! I noticed frayed towels also. Front desk staff doubles as cook for breakfast (weird).

Walls were thin, we can hear people talking outside as though there wasn't a wall room cleanliness was a 6/10 near the bedroom area

room was cozy. centrally located and walkable to most places. area is not too busy

there was some constructions going on.

Easy check in and out. We checked in at almost 12 midnight and there was someone waiting for us. Housekeeping staff pleasant. Free instant coffee, tea and two bottles of water a day. Toiletries were L'Occitane. There was a restaurant but we did not try it.

The Superior Queen Room was small for 2 pax with luggages. Good if you only have backpacks. No space to move around, just the bed and space going to the bathroom. Very small ref, hardly usable. Thin towels. Gray carpet looks worn out, but I did see staff vacuuming it almost every day of our stay. Not quite a short walk to the Lavender MRT station as I imagined.

Assisting Booking taxi from reception by reception staff.

1)Breakfast is very very bad. Not worth at all. “Breakfast free” option in this hotel is money waste and time waste. 2)No mirror in the room.3) No wardrobe 4) No intercom

Its location is good. Friendly staff.

The bedroom I booked had serious sanity issues over cleanness level.1.Its wall papers were peeling off on many spots. There might be a long period water leaking problem from window. There is a very thick coloured water mark and the a whole wall paper under the mark was splited from another piece and peeled off. Its whole backside has mold ( but a mixing of water & additive- the manager insisted) 2.It has a tiny fridge but I think it had not being working for a long time. The surface inside it had dirt, mold or mold residues . Some were solved with water some were dried.3.I was coughing all night and didn't fall asleep. I guess there are many dirt or mold in the air in bedroom..4.The breakfast I prepaid for was served the next day. But it had very limited selection and not a buffet style at all. The onsite manager (or the owner) took our orders abd he cooked it by himself and it was served. It took over 40 minutes to get our meal. Then he went outside and smoked. Because I alredy saw the room's sanity condition, I thought the ordours of smoking minght be mixed into food.The sitting area was stained seriosly. I am sure there is no spot that doesn have stain.But the advertised pictures show that it is very clean. Is thks a fake?5.I notified the problems to the front staffimmediatey check-in. Over the night, because I didn't sleep due to cough, i expressed my wish to cancel 3 nights accomodation. The next morning I showed the pictures and videos to the manager and he said he will cancel 2 nights but he will not cancel all the 3 nights because I arealdy used it.but I was struggling and awaken all nmthe night.6.It is a nightmare. The Arcadia hotel is marked with 4 starts. I trusted it. But why does Booking.com allow the 4 stars?

The staff, Ms Manisha and Mr CK are super helpful

The room was very basic. No fitness centre. Guests were talking loudly in the gallery and all the sounds coming to room. Aircon was just average

Location was good as you're at the heart of Lavender near a mall. Everything is within walking distance which is good.I satisfied with the cleanliness & size of the room.

The shower screen were redundant as the bathroom got wet anyways.Some wallpapers were coming off & quite a few spots with mold.Breakfast was ok, you had 3 limited choices & it's the same everyday.

It’s quiet around the hotel. There are 2 mrt stations and bus stop near the hotel. Easy check in and check out

Unfortunately we got no window rooms, and if you bring children with you please order family room as the room size is quite fit

The photo looks nice and clean however when I checked in my room it’s not clean. The room looks old I booked for 2 nights but I check out after the 1 night because the room don’t have a window. So the air inside is kinda suffocated.

Hotel is walking distance to bus stop and MRT station. The room was clean, spacious and comfortable. Cute cafes next to the hotel are great options for breakfast or brunch. And the hotel staff was friendly and professional. We loved our stay at Arcadia hotel!

It was located near hawkers and cafes, so very easy to find things to eat. It’s also relatively quiet compared to more central hotels which is good if you don’t want to be in the hustle and bustle of the city.

Arrived around 2pm, was told by one of the staff to come back at 3pm for check-in. Came back at 3, no one was manning the front desk. Knocked on the door to the office, no one was inside. Had to activate my phones roaming plan to call them to come down. Even when the staff came down they looked so disinterested and unbothered. I’m not expecting 5-star service but seriously, you can’t even keep your front desk staffed? The cushioned seats in the “cafe” area are also very stained and the floors are dirty. Thank goodness the actual room was clean, but the toilet floods instantly after a shower. Be prepared for extremely wet floors!

i really enjoyed my stay and loved the location as it was not far from the MRT and bus stops. The access was easy and finding the hotel too. Really nice stay for individuals and short-term.

I would have preferred the room to have a window as I lost track of time easily in the room that I stayed, but overall it was a great stay.

Private, close to any transportation, most of them are friendly staff

There some mold that visible in the room and I got no window room, not bad but a sunlight person just dont like it

L'Occitane toileteries. By far, this is the smallest arcadia room, I've stayed. There's smart TV, which is a plus now. Staff were accommodating.

The pillow is too high for me, I couldn't sleep, I have to roll the towel to support my neck as a pillow. Small toilet.

The property is located in the high of the city ? and interestingly the property is extremely quiet and clean. The staffer are also friendly and helpful.

Location, near to restaurants, easy to get nice food around.

My room doesn't have windows. No sun light.