Jayleen Clarke Quay Hotel

Location excellent. Front main receptionist was very friendly and helpful

The room was a little small but acceptable for the relative price

Great location Just across the road from the MRT and Clarke Central Shopping Centre

Room was a little cramped. The mirror was behind the Curtain.

Really not comfortable very smelly in rooms and wall not clean some stain, air con no cool, Reception woman not happy face ?

Hotel location was in the main city center with restaurants and shopping centers very close, Room and other amenities were very good. Bus stop is just a few steps from the hotel and train station is just across the road. Access is few steps from outside the hotel reception through overhead pedestrian bridge with escalator.

The buffet breakfast was good. However, the re-filling of the food menu items took longer and for a few items, they just excused that food is finished even hour and a half from the breakfast closing time. The response of the kitchen/serving staff was rude and disappointing.

The room was fine ,comfortable with a good shower. Had to ask for additional pillows but they were provided. The aircon was good and quiet to operate through the night. Room was cleaned everyday and supplies (toiletries etc. which were good quality) provided. Location is excellent with good access to the metro and walking distance to main attractions such as Marina Sands.

Breakfast was at first very poor (particularly f you don't want rice, pasta etc. in the morning but would like a croissant, cake, , cereal and of course proper coffee !!) but having spoken to the lady accountant on the desk who was very responsive and she did provide more variety including cake/croissant from then on (except the coffee which they don't have as such).The room is a little shabby and could do with a makeover and one fire-escape appeared blocked with stuff such as trolleys, step ladder , other sundry detritus.There is a TV but didn't work that well and most of the programs were in Chinese.

Good location but ………

We get a very small bedroom…..We asked with a window and we get a very dirty glass with a view on the wall . You also have no place at all . Like they said at the reception desk , you booked with booking. com, and it’s what we received .You have no reading light at all because the bed is tight beetween a wall and the glass of the shower , then , in the shower, you have (the shower which is OK )the restroom…..you have to seat on the side on the restroom because you have 30 or 35 centimeters and your legs are longer !! The curtains are full of mildew . When you have 2 luggage, it’s a nightmare to move because no place. You have some hangers on a bar.In short, don’t stay here.The breafast is a room in another building and they are so tight that you have not enough food, junk food. Even a young girl ( custumer) cannot have her chocolate spred for her toast , the pot was almost empty and they have not any more. Same thing with the eggs . When I asked for more , it was almost a drama.It’s really a shame to keep this hotel on booking.comAt the reception desk , a lady was really helpfull and we appreciate a lot.

Location is great. Bed was comfortable. Refrigerator was very handy. Staff was kind.

Very small space, I could not open my luggage. Walls are dirty. Feels like a very old, posh hotel that was not maintained properly.

Great location and good for budget

Bathroom was very narrow. Some kind of construction or work outside early in the morning

The only thing going for this hotel is the location. Very good. Overall fairly clean, but in bad condition.

The room was so small it was ridiculas (Not like he photos on Booking.com at all.) Very misleading extremly expensive for the quality of this hotel. Would never recommend it. Wallpaper falling off the walls in our room, grubby walls. Bed linen poor quality. Breakfast was shocking. For breakfast we had to walk at least 7/8 minutes to their sister hotel 2 blocks over. There we were shown into a filthy looking back room no windows. Scruffy tables and chairs (not enough). The food was appalling. Ice cold supposedly 'hot food' and no choice. Bain-maries were all but empty, not replenished often and food inside not appetising running in oil or all dried out. Not a good experience at all. We ordered late check out which they knew nothing about on our arrival. Luckily I had the email confirmation from them, 6 extra hours cost us almost another days charge. Really this hotel needs a big makeover, and definately new photos!

Excellent location- very proximal to Chinatown and public transport. Staff were friendly and helpful. Room as expected though we weren't too keen on the frosted bathroom door!! There is a clothesline of sorts on the top floor which was handy given how hard it is to dry clothes in the Singapore climate.

Ventilation was poor so there's a bit of mould in the bathroom but that's to be expected in such humidity.

Bad experience

Room was very small, the wallpaper was broke,the tv wasn't work at all, mouldy, cockrouches.

The pillow

The hotel smelt really bad. The shower was in the same space as the toilet.. the place was a dump so old tiny everything felt like it needed a good clean

Location

Dated and room rate

The location is just across the Clarke Quay MRT and comes with a free breakfast in a sister hotel that is actually a small buffet (rather than just bread and pbj compared to others).

The price difference from capsule hotels with free breakfast is too wide, even though the place is a little shabby and could use a repaint.

Cheap price Good breakfast Smoking terrace with table and chairs Very clean

Very small room only just got bags in (ok for 1 night or 1 person) No hand towel or face cloth

Our flight was delayed by few hours so we arrived at 1am in the morning, and the reception was still open, waiting for us. Everyone was very helpful and welcoming,during our stay, they have a great breakfast, buffet style, which was only $12 per person. It's a great location, walking distance to the downtown

A bit too pricy for the small room with 2 bunk beds, but considering it's Singapore, that was the most affordable we could find close to the center. Overall, was a pleasant stay.

Location on cityFriendly staff

Changing of linen on bed/ towelsCigarette stumps on stairs

Good reception Good food Less noise

Room size

Good location, very friendly, helpful staff. Always enjoy my stay in this hotel.

Just location

Very dirty, bed sheets very dirty, it looks like prison special in room for 4 people. Long check in, special when they see tired people with small children. This was my worst stay