Holiday Inn Express Singapore Serangoon By IHG

Staff was very helpful, best I have seen so far.

Even though hotel has a last name of "Serangoon" but it is little bit further from that street (about 300 meter).

I liked this hotel because we have stayed here once before. The cleanliness is v important. Response from staff to a problem was resolved quickly.

No not really

The complimentary breakfast and location.

The cleaning policy where one has to request for a room to be cleaned. I would have preferred if at least towels and linens could have been changed at least every few days without having to ask for it. And running out of toilet paper.

location

breakfast

almost everything, worst the money!

Not really!

Excellent Location - close to MRT, Mall, Park and Bus Stop. Many Vegetarian restaurants close by. Little India just a stop away on MRT ( Metro) . Front Desk very helpful. Breakfast was nice and lots of food options.

Pricey. Rooms are small. The desk space is not designed well and is very close to the window and I fellover the chair and hurt myself.

Nice breakfast, Simple and clean, close to metro and bus station

No gym no pool

The Location is great. Has a bus stop just outside connecting to nearby Jelan Besar MRT station.Lots of Indian Asian restaurants nearby, at walking distance.Excellent wahsroom facility with hot water supply.

Complimentary breakfast is of very lower standard, as not much choice of food items offered.Cooking standard not up to expectation.Room capacity space very tight and conjusted.Comparatively higher pricetag for the tiny room and breakfast

The room was spotless clean. The beds were comfortable. Breakfast was simple but quite good for the price. The location was quite convenient, bust stop right in front of the hotel and MRT station in a walking distance.

Fairly close to the MRT (like around a 7 min walk)Really lovely staff at breakfast, reception and housekeeping Appreciated the laundry room where one can do their own laundry (at a cost)Liked the coffee machine at breakfast

Rooms were quite tiny and there was no real space for luggageCould hear my neighbor snore and use the flush/shower when the AC was off in my room - may be a problem for light sleepersThey only had one type of electrical outlet (Type G) which was a minor inconvenience

Very accessible location. With bus stop right in front of the hotel, a few minutes walk to the nearest mrt station and has plenty of food choices around with stores that are still open even late at night. Clean rooms and dining area.

Hoping for a bit thicker pillows. I always woke up with a sore neck.

The staff were very friendly. The room cleaning lady June (I think that’s her name) was really good. The front desk staff was really helpful too

Na

The hotel was good, room was very clean. Front office staffs were really friendly, had seamless check in and check out experience. Free breakfast service was a plus as it has reasonable buffet spread. Bus stop is located just right in front of the hotel.

The room is a bit small, but still acceptable. Will rate the room higher if not for the slow drainage in the shower room. Requested quiet room, but was given room facing the main road on the 2nd floor. Fortunately the soundproofing was good, so it did not disturbed me much. The location of the hotel is not easily accessible from MRT stations. Even though there are 3 MRT stations nearby, it may take 10-15 mins by walking from MRT stations to the hotel. However, if you use bus/taxi it should be find.

Nice and tidy property Staff attitude is good

Same average breakfast for 4 daysMRT 10 minutes walk Taxi drops at back of the hotel and no one there to pick up the luggage.

IT was very nice location and near to little india , also halal restaurant were available. highly recommended , rooms were also good and comfy.

rooms seems bit smaller , as i booked standard queen room

New, cleanliness, breakfast was small but adequate with friendly staff.

Options for suggested day activities. Recommended attractions, restaurants. What to do listing in easy sight.

Nice, clean rooms. Everything looks new. Good breakfast with a lot of variety. Fine location not so far from the metro.

Rooms are a little bit small

Filtered drink waterGood breakfastFriendly housekeeping staff

Room size

Location was good with various nearby restaurant options for Indians

Small room at the cost that we paid

Only the staff who was cooperative

Property charges heavy amount but there was no bell boy only self service for everything