Pullman Singapore Orchard

Excellent location, multiple shops and restaurants within short walking distance.

A bit of mildew stains in the bathroom caulking

Location is super convenient. Its almost next door to Mount Elizabeth Hospital and at the centre of Orchard Road. Very happening

Room can a little congested

The style, furnishings and overall vibe of hotel was outstanding. Room was large, clean & well appointed. Buffett breakfast held in lobby restaurant for non Club level guests.

No issues or problems during my stay.

Our service was amazing. The room was decorated with swan shaped towels and rose petals when we arrived. We enjoyed our 12 year anniversary in Singapore at this wonderful hotel. There aren't enough words to express our gratitude for the excellent service.

The pool area was great.

The rooms on floor 7 were really old and poor. Furniture was not good condition with carpet stains and scratches on furniture. There was a bad smell on floor 7 which the hotel tried to mask with strong perfume and humidifiers. This was unexpected for a five star hotel, especially when they were “upgraded” rooms.We had a poor lunch one day too where they got our children’s meals wrong twice. Eventually we had to abandon the meal as my children were starving. No compensation or major apologies were made.

1. The Pullman Hotel has an excellent location in the heart of Orchard Road, with easy access to shopping malls. Transportation is very convenient, whether by taxi or MRT, making it ideal for a holiday stay.2. The staff are extremely friendly and helpful.3. The breakfast is very good, and my family really enjoyed it.4. In particular, the baby crib service is excellent. I traveled with my family and a 2-year-old child, so a crib was essential. I was very satisfied with the service provided by Pullman.

1. At night, while sleeping, even though all doors were fully closed, cold air was still coming through gaps around the main door. This caused my child to catch a cold during the night, and I had to wake up 2–3 times to keep my child warm, even after turning off the air conditioning. Later, we discovered that the gap under/around the main door was too large, allowing cold air from the corridor to flow into the room.2. There was a strong urine-like odor in the bathroom. When we first entered the bathroom, the smell was very strong, and even after housekeeping the next day, the odor did not go away.3. The shower head in the bathroom was installed too low, and the temperature control was very unstable. At times the water was too hot, and at other times it was too cold, which was very inconvenient.

Location, and the breakfast

It was a business hotel and we were on a family holiday

Good location

Room too small and bed not comfortable

convenient location and central.comfortable bedsClean areas

The fact that you need to cross over to the room elevators passing through 4th floor which is the recreational area (pool, cafe, buffet area). The rain shower in the room didn’t feel like rain shower. The flow of water was just too slow & water pressure was just too weak. We had to use the handheld shower to shower our heads.

Location and friendly staff

Breakfast is the same everyday.

You need to pass by a cafe or a bar going to your room. The breakfast area is a bit small that is why it looks crowded. The room is not PWD or senior friendly since there is a step down from the bathroom to the bed. Not so safe.

Great location in the center of Orchard area. Very welcoming and professional staffs. A special mention to Kelvin at Eden Restaurant who took great care of us every time we visit the restaurant and bar.

Location, very friendly staff

Room too small, outdated , shower door did not close had to call maintenance

Location was good

Breakfast was very poor quality and poor choices. Often running out of fruit, milk, bread and hot food. Coffee was undrinkable!Rooms were not cleaned well and bathrooms were old and mouldy

Very quiet rooms, filtered water tap in the bathroom and easy walking distance to many places.

Clean, friendly, in the city centre

Great location, clean, staffes very helpful and friendly

emplacement top en plein Orchard Road hebergement nickel & personnel agreable que demander de plus?

Great central location for shopping malls and public transport, all within close proximity.The staff are exceptional and go out of their way to help. I flew in to Singapore on an early flight and arrived at the hotel at 7am. The staff allowed me to check in early at no extra cost. In addition they upgraded my room and gave me a late checkout.

Location is superb, convenient, easy access to malls, restaurants and hospital.