5-Star Hotel

Grand Copthorne Waterfront

392 Havelock Road, Singapore, - Singapore
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Grand Copthorne Waterfront
1/167
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$199
per night

5-Star Hotel

Grand Copthorne Waterfront

392 Havelock Road, Singapore, - Singapore
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleKitchen/KitchenetteRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

8.3

Very Good

Based on 2208 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.9

Hotel Staff

8.5

Overall Quality

8.3

Show 11 Verified Reviews

About

Grand Copthorne Waterfront Hotel provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Singapore. Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Grand Copthorne Waterfront Hotel, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Grand Copthorne Waterfront Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At Grand Copthorne Waterfront Hotel, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms.Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Indulge in the numerous pursuits available at Grand Copthorne Waterfront Hotel. Unwind after a long day by stopping by massage, salon and spa to rejuvenate your senses.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

The minimum age required to check in is 18 years. br/ The property has group restrictions allowing up to 8 adults maximum.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kitchen
Microwave
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Professional cleaning services
Refrigerator
Restaurant(s)
Spa services
Tennis court & equipment
Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 2208 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.9

Hotel Staff

8.5

Overall Quality

8.3

Pros +

  • Location
  • Great staff and very clean
  • The decor, service quality, and level and staff.

Cons -

  • Plenty not to like: the staff were inattentive and dismissive. Try a 5 star hotel in Shanghai to see the comparative level of service. It is a chalk and cheese comparison. At Copthorne, no one opening the taxi door or helping with luggage is inexcusable.
  • Missing face towels
  • The limitation of the AI provided was for convenience but at times (half of my stay) did not work. Calls made were declined etc. Given that no phones are in the room, reaching the front desk or housekeeping was rather inconvenient.

Business Traveler (402)

Solo Traveler (426)

Traveling as Couple (669)

Family with Young Children (608)

Family with Teens (3)

Senior Traveler (52)

Group Traveler (212)

5
1/24/2025
Location
Plenty not to like: the staff were inattentive and dismissive. Try a 5 star hotel in Shanghai to see the comparative level of service. It is a chalk and cheese comparison. At Copthorne, no one opening the taxi door or helping with luggage is inexcusable.
10
10/20/2024
Great staff and very clean
Missing face towels
9
9/30/2024
The decor, service quality, and level and staff.
The limitation of the AI provided was for convenience but at times (half of my stay) did not work. Calls made were declined etc. Given that no phones are in the room, reaching the front desk or housekeeping was rather inconvenient.
5
1/4/2024
Staff was nice and good location.
The hallways were hot, like the A/C was not on. The bed comforter and pillows has a bad odor. Room service dining hours were not accurate as advertised. I had issues with the internet and ended up changing rooms (handled satisfactorily). Not 5 stars.

Room Options

1/6

Premier Waterfront Twin (Newly renovated room)

377 sqft • 2 Single

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

Triple Room

sqft

Room Details and Photos

1/6

Grand Deluxe Waterfront King (Newly Renovated Room)

280 sqft • 1 King

Accessible by liftAir conditioningBath or ShowerBathrobe(s)

Room Details and Photos

1/6

Premier Waterfront Twin (Newly Renovated Room)

377 sqft • 1 Double

Accessible by liftAir conditioningBath or ShowerBathrobe(s)

Room Details and Photos

Location

Grand Copthorne Waterfront

392 Havelock Road, Singapore,