5 Star Hotel

Grand Copthorne Waterfront Hotel Singapore

392 Havelock Road, Singapore, - Singapore
View Map
Grand Copthorne Waterfront Hotel Singapore
1/187

About

Grand Copthorne Waterfront Hotel Singapore provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Singapore. Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal baggage is achievable at Grand Copthorne Waterfront Hotel Singapore, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Grand Copthorne Waterfront Hotel Singapore is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Grand Copthorne Waterfront Hotel Singapore, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms.Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Grand Copthorne Waterfront Hotel Singapore. Unwind after a long day by stopping by massage, salon and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Guest Rating

8.1

Very Good

Based on 1,152 reviews

Location Of Hotel

8.9

Hotel Cleanliness

9

Hotel Staff

8.5

Overall Quality

8.4
Show 10 Verified Reviews

Room Options

1/7

Premier Waterfront Twin (Newly renovated room)

377 sqft • 2 Single

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/7

Grand Deluxe Waterfront King (Newly Renovated Room)

280 sqft • 1 King

Accessible by liftAir conditioningBath or ShowerBathrobe(s)

Room Details and Photos

1/5

Premier Waterfront King (Newly renovated room)

377 sqft • 1 King and 1 Single

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/8

One Bedroom Serviced Apartment

636 sqft • 1 King and 1 Sofabed

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

Guest Rating

8.1

Very Good

Based on 1,152 reviews

Location Of Hotel

8.9

Hotel Cleanliness

9

Hotel Staff

8.5

Overall Quality

8.4

Pros +

  • Location
  • The decor, service quality, and level and staff.
  • Staff was nice and good location.

Cons -

  • Plenty not to like: the staff were inattentive and dismissive. Try a 5 star hotel in Shanghai to see the comparative level of service. It is a chalk and cheese comparison. At Copthorne, no one opening the taxi door or helping with luggage is inexcusable.
  • The limitation of the AI provided was for convenience but at times (half of my stay) did not work. Calls made were declined etc. Given that no phones are in the room, reaching the front desk or housekeeping was rather inconvenient.
  • The hallways were hot, like the A/C was not on. The bed comforter and pillows has a bad odor. Room service dining hours were not accurate as advertised. I had issues with the internet and ended up changing rooms (handled satisfactorily). Not 5 stars.

Business Traveler (399)

Solo Traveler (421)

Traveling as Couple (666)

Family with Young Children (605)

Family with Teens (3)

Senior Traveler (51)

Group Traveler (211)

Total (2160)

5.0

Marco

Posted on: 1-27-2025

Location

Plenty not to like: the staff were inattentive and dismissive. Try a 5 star hotel in Shanghai to see the comparative level of service. It is a chalk and cheese comparison. At Copthorne, no one opening the taxi door or helping with luggage is inexcusable.

9.0

Molly

Posted on: 10-1-2024

The decor, service quality, and level and staff.

The limitation of the AI provided was for convenience but at times (half of my stay) did not work. Calls made were declined etc. Given that no phones are in the room, reaching the front desk or housekeeping was rather inconvenient.

5.0

Verified Hotel Guest

Posted on: 1-8-2024

Staff was nice and good location.

The hallways were hot, like the A/C was not on. The bed comforter and pillows has a bad odor. Room service dining hours were not accurate as advertised. I had issues with the internet and ended up changing rooms (handled satisfactorily). Not 5 stars.

10.0

Verified Hotel Guest

Posted on: 12-29-2023

Great location on the river. Walking distance to over 50 restaurants. Near the grand mall and subway system. Great staff very accommodating! We were able to check in when we arrived at 9:30 am.

The breakfast buffet looked beautiful but was not as delicious as I would have hoped for guests with American taste buds. You could nit get any ice for drinks. We paid $68 pp for Christmas buffet they didn¿t ask us if we wanted drinks. Strict buffet time

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleKitchen/KitchenetteRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Guest Payment PolicybrAll guests are required to present a valid debit or credit card upon arrival at check-in. brThe card will be kept securely on file to cover any potential damages or liabilities related to the hotel room or property.brThis applies even if no additional charges are made during the stay. br/ The minimum age required to check in is 18 years. br/ The property has group restrictions allowing up to 8 adults maximum.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kitchen
Microwave
Mobility accessibility available
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Professional cleaning services
Refrigerator
Restaurant(s)
Spa services
Wheelchair accessible

Top Hotel Destinations

$194
per night