Lotte Hotel Seoul

Guests must present a valid ID at check-in, and the hotel may verify that it matches the reservation details. If a guest refuses to present ID without a valid reason or provides false information, the hotel may deny the stay.(*Purpose of collection: to verify guest identity and prevent minors from staying.) br/ br1. Due to current system errors, there may be cases where the room type is incorrect. For detailed verification, please contact Agoda directly. br2. To prevent credit card theft, we are confirming that the name of the representative guest and the name of the actual guest in the reservation confirmation at check-in are the same. Please proceed with the reservation under the name of the real guest when you make a reservation, and if the name of the real guest differs from my name on the reservation confirmation, check-in may be delayed or unavailable, or additional charges may be incurred at the accommodation. br3. Breakfast venue may vary depending on the situation. br4. The services at this accommodation are subject to change without prior notice. br5. The Le Salon and La Cime Lounge at the Executive Tower are accessible for guests aged 13 and above; related dates and services are subject to change. br6. The sauna, swimming pool, and golf practice range are closed on the last Monday of each month. br7. As a part of the 'Re:think' campaign, toothbrushes, toothpaste, razor, and shaving gel are not available to reduce disposable product usage. (As of April 15, 2022) Please be informed that the following items will no longer be provided free of charge: toothbrushes, toothpaste, razors, and shaving gel. These items will be available for purchase in the minibar. br8. Room assignments with Namsan Mountain views are confirmed at check-in upon request, with an additional charge applicable. (Additional charges for Namsan Mountain views start from 36,300 KRW, varying by room type.) brbr br/ brLotte Hotel Seoul Main Tower Guest Room Renovation NoticebrbrLotte Hotel Seoul will be renovating some guest rooms in the main tower as follows to provide better service and a more comfortable environment for our guests.brbr- Construction Period: Wednesday, May 7, 2025 Mid-September 2026 (scheduled)br- Construction Scope: 7th to 25th floors of the main towerbrbrDuring the construction period, the guest rooms above the 26th floor of the main tower, all guest rooms in the executive tower, restaurants, and auxiliary facilities, except for club lounge, will operate normally, and the construction schedule may change depending on the on-site situation.brbrWe would like to express our deepest gratitude to our customers who have always used Lotte Hotel Seoul, and we will come back with a more comfortable and classy space. Thank you.brbr