New Taipei Hot Spring Hotel

clean, quiet

Spacious room.

Not so friendly staff. strict with checkin time,

Staff: One younger staff we spoke to in english at the front check-in counter was friendly and very helpful in assisting us with storing our luggages after checking out and also helped us book a taxi to the airport.Cleanliness of the hotel: The room and bed sheets were clean.Room: Looked just like the pictures advertised and was spacious.

Staff: One staff seemed quite irritated/ annoyed when we tried clarifying about the hotel facilities with her; not sure if this was due to the staffs limited english which made communication hard or if it was her attitude.Cleanliness of the hotel: Several of the provided shower towels had brown stains and/ or have a very strong unpleasant chlorine smell. Breakfast: Considering that it was "Free" it wasn't bad, however as someone who grew up in Singapore, Indonesia, and the Philippines, I found alot of the dishes available lacked flavor (lacked salt etc.Gym: Has no mirrors and closes quite early (9pm)

The in room hot spring is great.

The gym facilities are old and run-down. The breakfast is not very good. One of the fruits they provided was so bad that I had to spit it out.

The place is close to the metro subway station and convenient. It appears that the hotel has been remodeled a few years ago. Th breakfast is decent. The hot spring bath in the room is convenient and comfortable.

The hotel does NOT provide any one-time washing items. Towels etc. has been cut to the minimum. The wifi provided in the hotel is somewhat obsolete -- disconnected very frequently and had to call for service to reset the main box. It has becoming a routine for us.

The bathroom is fine.View from the room is good.Not fare away from subway station.Hot springs!

You need to pay twice. First, they charged you about two weeks before your arrival. Then, they charged you again during your check-in without any notice. Getting an explanation from the manager is hard because they barely speak English. The first transaction will return on your balance for about two weeks.The room looks a bit old, but OK. The bath could be more comfy.Breakfast is so-so.Overall, the score will be higher if the story does not include two payments.

Good breakfast, clean room.

Very Poor wifi connection

- Big room- big toliet with double basins, separated bath and WC- Hot spring shower with tub- quiet traffic, can get a very nice sleep every night- Surrounded by good eateries- Value for money- Supporting staff

- Location not well known by Uber drivers.- Not well connected by public transport.

very big bed spacious space

the older female staff at the reception

Location was great, we mainly caught the bus from Huakaifugui bus station to nearby MRT station. We didn't really enjoy breakfast, there were lots of tour groups and the choices were minimal, so we mostly had breakfast outside. We love that the water for the bath is really the authentic hot spring from Wulai. Having a bath it in it for few days really makes your skin smooth as baby! Defs a bonus as we don't have a car to travel to Wulai, having the hot spring in our hotel room is amazing!

Breakfast can have more varieties.

None. Our clothing was stolen in the room. Management didn't do anything. It s a scam. No hot spring in a so-called hot spring hotel. Also, no hot shower. Water was barely warm. Not hot at all. Also, toilet was blocked n sewage came out on the floor.

None. Our clothing was stolen in the room. Management didn't do anything. It s a scam. No hot spring in a so-called hot spring hotel. Also, no hot shower. Water was barely warm. Not hot at all. Also, toilet was blocked n sewage came out on the floor.

Water quality

I couldn’t communicate with the staff because they didn’t speak English. The hotel had a heavy smell of mold and facilities were outdated. I actually spotted a few molds. Very far from the main area of Taipei. Most importantly, I picked this hotel because they posted that they offer airport shuttle service but they messaged me after I stayed a night that they don't run shuttles anymore.

Very disappointed

Toilet not working properly told reception twice then came a plumber he said he can’t fix it need replacement . Until I check out no replacement at all . The plumber also cause the water leaking on the floor . The floor all wet very inconvenience.

The hot spring water bath in the room was a real treat! The breakfast buffet was very nice too. Room was spacious and beds comfortable. Exceptional value for around NT$3000.

It is about a 10 minute walk to the nearest metro station. Not too far, but something to consider.

Hot spring

- Breakfast is disappointing with limited selections.- Hard to reach this hotel through transportations. Very inconvenience.

Room is big, bathroom also. Free parking.Reception staff was friendly and welcoming.Soms coffee/water/snacks available next to reception

Curtains let in a lot of light in the morning. Also the emergency light is like a spotlight, way to bright at night!Lot of noise from the hallway and other rooms. At the breakfast buffet you have to clean up your own stuff. Staff doesn't really seem to care there.

It was ok. The parking was nice. The toilet was a nice Japanese toilet.

But I would not go there again. It look or gives a rundown feeling and impression.

hot spring in the room.

my room keys did not work despite staff assistance. The room seems dark.h

Nice hot spring!

A bit far from the central area, but good transportation.

The room is quite spacious

The toilet bowl was clogged very easily! Had issues late at night with the toilet bowl. Rude staff during check-in.