Riverview Suites Taipei

It was new and 5 min walking from the MRT.

They forget to refill coffee or shampoo.

Staff very pleasant and helpful. Excellent cleaning staff.

Limited European foods at breakfast.

Close to shopping and restaurant, bathtub in bathroom,

No on site store or restaurant.

Overall is a pleasant stay.

1.The room slipper was disposable everyday which I feel I can wear throughout my stay2. When I check in to room there disposable slipper under the bed.3. 2 floor mat for the toilet instead of 1

Easy direction to Ximending, just one straight way but takes about 15 minutes walk. I love the bed & the view (able to see sunset & sunrise). The new block is quiet as it is new, my husband & I stayed for more than a week we felt like the lift is only for us ? will definitely book this hotel again if I were to travel in Taiwan again ?

It wasn’t really the Riverview Suites that was a problem. It was booking.com or so says the Riverview. I booked on booking what was described and pictured as a city view. See pictures. So either Riverview sold out and didn’t notify booking.com or booking just doesn’t care. Either way, there was no oversight and I was given a room that faced an alley and a tree with the “balcony” being inside the room. I’ve never heard of such a thing. I was also placed on the second floor. Neither the hotel would help and booking.com takes the money and runs as a matter of course, so if you book here, be advised that you may get an awful room.Room was clean, bed was comfortable, breakfast was decent with a to-die for view. The language barrier (my fault for not speaking Chinese—it’s their country) prevented me from really being able to solve my problems.

I did not like the fact that booking.com or the property itself advertises a picture with a city view, charges you city-view upgraded price and then sticks you on the second floor with the view of an alley. Really. And then they conveniently blame each other and neither takes accountability. See the picture of the view of my room vs. the website ad.

We had a room in the new part of the hotel which was quite nice. Big room, very nice bathroom including bathtub.Staff super friendly.

The view is a joke - the hotel should rename itself.The price isn't justified in my opinion- the hotel isn't located super well. The older part of the hotel looked like a hotel from the 70ies

There’s nothing I’m satisfied with.

First of all, the cleanness of the room is the biggest disappointment. The room is dirty. Human long hair everywhere. The edge of the bathtub is full of mold. There’s blood stains on the curtain. The surface of the table is molded and full of inerasable stain. The price I booked this room is not cheap. I would say it doesn’t worth at all.

Full buffet Chinese breakfast - normal Taiwan fruits- pineapple, watermelon, grava; rice congee & fun toppings - peanuts, tofus; plain & Cantonese buns; steamed egg, Chinese meats (which I passed on); rice, miso soup, minced pork rice topping (which I thought was soup at first), curry with diced veg for rice; juices, latte machine (super strong espresso); bread, toaster. Breakfast turned out to be a must to stay healthy and normal in the Taiwan summer heat since even after 8 days we couldn’t get used to time change and the idea of having to go out to eat for lunch & dinner. What a blessing to invite the rest of our family and their church youth group who was staying a block away - regular fee is $350 NT for breakfast. The banquet room was very clean and did not draw my attention to dirty walls/floors at all like I naturally do while in the states.! I found Taipei & Hsinchu ( 2 places I went to) to be cleaner than the US.

clean

there are bugs and location is not easily accessible

Location is ok, staff friendly, bed quite comfort, quiet room to sleeping.

privacy and clean

no microwave in the room, very simple fitness center without weights.

Staff were amazing - i thought i had booked online but i actually screwed up and didn't book it properly (i must've not clicked submit properly). In either case i was a little stressed out being in a new city, but the counter staff were amazing and helped me secure a room promptly for the same price I was supposed to book it for!Props to the staff here, this will be my home in Taipei next time I visit.感谢你们！你们很棒

nothing, was fantastic. even though its facing a highway its super convenient in terms of location to ximending.

clean n spacious

location is a far if travelling with kids n children

Very spacious and clean room and not noisy.Friendly staff. Very helpful

very nice room which a great shower!

The wifi didn’t really work

More staff, food , breakfast

The place was really nice, I’ll consider it for my next travel. Highly recommended! Although,no breakfast is available. But you can walk around to find some good food to eat.

The staff should learn how to speak in english. For easy communication.

Nice staff. They had to cancel the last two days of my stay because they became a quarantine hotel, but they refunded the the two nights without extra costs and suggested an hotel nearby for those days.

The balcony area was a bit dirty, I would have appreciated some cleaning there. The desk area is quite dark at night, the light is too small.

The room was so luxurious and extremely clean. The bath was very nice to relax in. Much bigger than the baths in other hotels in Taipei. The staff where friendly and they provided us with a crib for our baby. The location for us was perfect. Walking distance from Ximending but in a much quieter area.

We loved everything!