Regent Taipei

Great location and great service!

Convenient

The room and bathroom are superb. It felt super luxurious and well spaced out. The location is also excellent, with the mall below and a short walk from Zhongshan, where there's the MRT and is full of small shops and excellent food. We did not try any restaurants there, but it looked to be very popular amongst everyone, with excellent music entertainment. The check in staff were very helpful, and the staff who opened doors, pointed out the step in the lobby, and attended the elevators were so kind, polite, and made the experience feel elite. We booked a spa appointment on the top floor, and were VERY impressed by the facilities and services. Elevators were super fast and made traveling easy.

I wish there was an electronic key instead of a physical one, so my partner and I could split up a bit easier when exploring the neighborhood. Additionally, I wish the list of spa services was available on the Hotel information channel, but we just went upstairs to look at the list and to book.

Super staff and level of service.

Very hard mattresses. (Be sure to request an extra "topper" in good time as the supply can run out)!

I had a wonderful stay at Regent Taipei.The service was outstanding and the staff were very attentive. The room was also very clean and well-maintained.Thank you for a great experience!

Staff are helpful and courteous. Excellent shopping and F&B outlets. Happy to find Pierre Herme macarons in the basement. Convenient location.

Room is very old, probably hasn’t been renovated for a long time

Pity the hotel look to have a nice base, but our room are not renovated

The receptionist doesn’t explain anything, we don’t know where to access the room and we don’t know where the breakfast or facilities are. The Breakfast is in a big hall nobody care of you, buffet with different queue, the food is not match the style of the hotel

good location, large and clean room, nice staff

The grand entrance of the Regent Taipei is absolutely stunning, and the warm hospitality of the staff made us feel truly welcomed. We’re thrilled we chose the Regent for our stay in Taipei. Its convenient location added to the ease of exploring the city. One standout feature for us was the daily wellness classes, which we thoroughly enjoyed. Overall, our stay was a five-star experience, and we highly recommend the Regent to anyone visiting Taipei.

The hotel is at a very good location, it was easy for us to get around the city. Staff were very friendly and accomodating so it was a very enjoyable stay. The Wellspring spa on the 20th floor was very nice as well, highly recommend.

The doors for the rooms shut really loudly. Would help ease the sound if the doors had door closers that prevents the slamming. We had a very loud neighbor and not only were they loud but also going in and out many times throughout the night and their doors kept slamming and almost shaking the walls.

The lounge breakfast warm food was cold when I stayed. Also, very few choices compared to regular breakfast.

Thx you for the excellent and immediate response by the service staff when I was unwell at the health centre. Also thx for the male staff that I didn’t get to thx for the thoughtfulness in getting me a hot milk with some bread sent to my room. Appreciated, it helped.

Lightings in room and lift too dim.

food, room size

Bathroom was moldy, there was so clock or any wrtitten literature about the hotel facilities

Lobby and public areas were nice, clean and well staffed

Room was not what I would expect from a supposed 5 star property.

Lovely place, food great, lots of things available in hotel. Location.

The front desk and CONCIERGE desk have almost no one that can handle basic things in English - like please order a car, please store my luggage, where is this restaurant (it turns out it was on the lower mall floor of the hotel, and they could nto explain this). I do not expect fluency, but for a high end hotel, it was surprising.

1.comfortable hotel 2.live location (24 hours resturant around)3.good atmosphere

1.check out time is 11 Am and they force for it It makes me upset

Nice common spaces. Pleasant staff.

Rooms need an update with comfortable bed and furniture. Better access on TV to more international channel. Provide a copy of the local newspaper.

Everything. The location, the facilities, the staff, the breakfast, the spa. It’s a very lively place in the middle of everything with people coming and going everywhere. It felt like I was staying in a palace.

Nothing. It was perfect.

The moment you arrive at the hotel door you are warmly received by all the staff. Very clean rooms, friendly staff, many choices of restaurants, convenient transportation and rich shopping environment. I will definitely stay here again when I come to Taipei in the future.

Spacious room. Clean and comfortable. Impressive and lively lobby, easy access pick up area.