Beauty Hotels-Star Beauty Resort

Close proximity to transpirtations and stores

Staff were really helpful and approachable. Great location. Near the metro which easily got you everywhere you needed to go. Room was very comfortable and clean. Cleaning staff were great! I would recommend staying here if you're traveling solo.

Location was pretty convenient for the Red Line MTR, and also for the Shilin Night Market. The room was quite a good size although the layout limited how much could really be usefully used.

Definitely not a "resort". There seemed to be a bait and switch arrangement where they offer an upgrade for cancellation of the booking through booking.com - seemed very sleazy. There was some hair in the bathroom and a poorly cleaned table between the beds, which were like sleeping on rocks.

Clean, comfortable, quiet room, friendly and helpful staff, fairly location. Good value.

The wash let turned on the next day after I checked in and reported.

The hotel is opposite shilin night market and opp jaiton station , u can travel to any place thru MRT which is very important for any traveller enjoyed the stay .No breakfast is only issue but u have in 5 metres family mart and 7/11 and many small and good resturants in around in 40-50 mtres

Room service is not there , There is room cleaning every day which is unique with change of towels , no essentials in bathrrom , better take your essentials along like comb ,brush and paste shaver

Great Location by Shinlin Market, Hotel very clean and room is spacious. There’s a young gentleman at the front desk that was really nice, helpful and supported us from booking taxi, translation when we call airport to request wheelchair for our next flight, and went beyond to check if our Taxi is able to cancel without being charge. Cleaning service was very helpful to my parent who is over 70s.

Most of the front desk are not very friendly when ask for help, the way they answer makes me feel that I should leave them alone. Example, when I ask to cancel my booking to taxi drop off airport, the staff (girl) said “you have to pay because you book, you can’t cancel” I said the ride won’t be until tomorrow why I can’t cancel, all she said “no you have to pay, you can’t cancel” I was ..so that is why the young gentleman jump in and initiate call the Taxi and ask, after he’s off the phone and try to type on his phone for exact translation of what the Taxi said, the girl said “you can cancel and no pay” ….The translation from his phone shows “if you cancel within the day then there’s a charge, but cancel before the day, no charge”

Hotels is good, clean, good location, convenient to many stores and restaurants around and quiet place

Front desk staff all (females) customers' services are bad and poor. Too attitude, no knowledge, no smile, and can't help customers in the hotels at all.1) Need customer service training.2) Housekeeping needs to be learned english

The location is good. There are too many convenient stores around restaurants. Many park around and quiet place

All female staff customer's services are bad

room is clean, fair size considering it’s in the city. close to the MRT and night market. friendly and helpful staff. coffee machine in the lobby is great! Convenient location for food. Short bus ride to the amusement park and education center.

NA

This was a nice place to stay, but the building is older and has the feel of an older building. The room had good snacks, body wash and shampoo; however you need to bring your own hand soap and there are no toletries if you forget something (there"s a sign that says this is due to a Taiwanese law).Also, our room needed a good vacuuming. and had what appeared to be, either dust or mold in the bathroom around vent and window. I chose to think it was dust ;-). The staff was great and very helpful.

Close to Jiantan Metro Station with the famous Shilin Night Market a few minutes walk away. Room was clean and modern. Bath tub was a bit small but nice to have anyway. Window was out to a busy street so some noise and car exhaust gas if you open the window.

The employees and I mean all the employees were very kind.

I stayed there a total of three nights, four days. With exception of the last day they didn't clean my room but I had plenty of towels because I went and got them

Good

Out dated facility, TV did not work from the second day. Noice from next door is very disturbing, even they use the toilet

Location is good, 8 mins walk to the trans

Noise. You can hear people talk ,walk , bath,it kept me wake up all night

Location wise. Quite near to the MRT.

Wifi quite poor. TV controller quite hard to change channel, maybe need to change battery.

Good

The room sounds proof need to improve. Neighbours complaint about TV loudness which puzzle ya when the volume is reasonable

clean room and comfortable stay

not offering breakfast

Courteous staff, location with walking distance to train / station and the shilin night market.

Amenities are very limited.

Near the station, easy to find, clean, comfortable

Wifi was spotty in the evenings when - I guess - many people were using it. It was great in the early, early morning

This 3 star hotel gave me more than some of 5 star hotels I stayed. The rooms are satisfying, staff very helpful, facilities fully satisfying to me, etc. In general, better than I could expect. This is why, when I am in Taipei, I book this hotel.

Music played at the corridor, even at night. However, when I asked them to switch off, they did.