hej taipei

Clean room, toilet comes with Japanese bidet, extensive choice of TV channels, 2 TVs, good location

Can be a bit more soundproof, bed next to the door can be a bit noisy when people are walking by

Clean and had a bidet, which was unexpected.

The tub was super tall and awkward to get in and out of.

Entrance sign is not clear. Bed is comfortable. Good breakfast.

Location, nice staff, quite big hotel room

Leaking bathtub, the smell of chemicals (I guess there was some painting work undergoing on my first nights’ stay?)

Cozy room and warm breakfast

Small rooms. Shower would run onto floor

The location was good. It was close to the subway, close to stores and restaurants, and the staff were very nice. The breakfast was good in the mornings and I appreciated having a hot water dispenser.

The showers are so poorly designed... they drain water to the bathroom floor and it soaks the entire floor. It would have been fine if it was designed to be a wet bathroom but it's clearly not, with a bath tub and everything. No matter how you angle the shower head, the floor will be wet. We had this issue with 2 different rooms. I've also stayed in Eastin Hotel in the same building and also had issues with the shower. Just avoid this place if you can. It is such a stupid problem to have.

Just the location close to shopping mall.

They served breakfast but the dishes were washed by hand by the receptionist. It was not sanitized. The food they served during breakfast was not cold enough; the ice under the serving plate was not cold enough. Not good enough for me. The fruits they served were 5 days old, such as apples and brown bananas. It was under standards. The bathroom shower leaked through the bathroom.The bathtub floor doesn't have a non-slip mat.Customer service doesn't address its customers for safety issues. They hid behind their desk looking at their cellphone. Very bad customer service they are like zombies non non-verbal ignore the customer.

Location was very good. Direct blue line train stations. Plenty fooods around for breakfast. Room make up daily + point. The hotel does profile free drinks and some snacks which is + point. Giant bed, spacious for asian at least. There's laundry at carrefour beside MCD.

Bed wasn't that comfy. Pillow bad. Wish there's laundry service too. Not much to do at hotel other than sleep.

Continental breakfast is adequate but not exceptional. The variety and portions of food items should meet the needs of travelers. May want to consider start serving breakfast half an hour earlier to accomondate those who have early business to attend to. I enjoyed interaction with the evening and night lady receptionists as well as the house cleaning staff. Special mention goes to Mr. Liao who was exceptional.

Momentary power interruption was a nuisance in the first room I was assigned to, which caused any plugged-in electronic devices to reboot. This did not happen in the second room I was allowed to switch to later in my stay. I finally got some much needed zzzzzz.

Location is good.

It is very different from the description and from the photos. There is a strong smell of mold everywhere. The bed, pillows, and bathroom were fine. It is too pricey for what it is. The breakfast looked cheap, so I eat at the coffee place across the street.

Chose this hotel because of the location and the size of the family room.

As we are in the taller side, there’s just bumping of head in the shower ceiling, other than it’s all good.

Hotel is good location, close to bus stop and metro station, also close to SOGO malls. Hotel also provides snacks which is for free.

The WI-FI can be improved, it is in the slow side.

Very accessible. Middle of everything.Its very near the train stations, bus stop and taxis.

Staff are not courteous and friendly to the guest.

Near to train station. Walking distance

Shower and toilet wasn’t divided. So after shower, water all over the floor. It’s so weird where the washbasin is at the entrance beside the door. The room design is so odd. The bed wasn’t comfy at all. Not many place to hang clothes too.

-good location -easy checkin

-the breakfast was always the same. We booked for 5 nights, that means, we have to eat the same food everyday.-Wifi was not that stable-you can hear footsteps from above

The location was great. It's very close to the nearest metro station, restaurants, Carrefour Supermarket, shopping malls, Cosmed etc.

The air-conditioner was working but it was quite warm throughout my 11-day stay.

BUNCH OF LIERS AND THIEVES!!!!!

whoever cleaned our room on the day we left was a total LIER and a THIEF!!! i left my pink comb which has been in my possession since 1985 and i left it inside our room without me realizing it. we were alrerady at the airport when i found out i must have left it inside our hotel room. that same night i ask my husband to email Hej Hotel to ask if they have seen my comb, the answer was they didn't any comb. to make sure they were really lying, we ask again for the luggage we left behind because the handle was already broken and of course we bought a new one. again my husband was told they did not see any. HOW ON EARTH CAN SOMEBODY NOT SEE A 26'' LUGGAGE AS TALL AS A 3 YEAR OLD CHILD!!!!! PLAIN AND SIMPLE LYING!!!

Good value for money Very centralClose to MRT

The safe didn't operate well

Nice, clean rooms that are spacious and full bathtub (not wet bathroom)

AWFUL Wi-Fi. Absolutely terrible connection. No dressers or closets to hang up clothes

Location location location

The room has a damp smell. The hotel room numbers are shown by way of a light from the ceiling casting a shadow on the carpet. I found some of the shadows were not complete as if the numbers were "eaten" away. I look more carefully and found out the "broken" bits were caused by dead insects inside the light chambers. I noticed one of the room numbers has 4 dead insect shadows. and a lot of the rooms had broken shadows. The shadow of the insects were "magnified" from the light cast on them. It was scary to walk pass each room thinking there is a "huge" insect above your head. The hotel got to clean the insects out!