The St. Regis Macao

Overall the hotel is amazing, very friendly stuff and the service is excellentIt was my birthday and the stuff was super nice, gave me cake, organized balloons in the room Spa and swimming pool was also great

The hotel is located in casino area and there was a music till 5 am from somewhere downstairs , for me it was not an issues but my boyfriend was unable to sleep at all :(

This was my second destination after Shanghai. The hotel in Macau is so welcoming and the staff are cooperative at all times. The level of communication, room service, restaurants, and others are great. I will return the visit to the hotel. And I would like to thank the general manager of the hotel who managed his team well and makes it a different experience for the hotel guests.

Nothing, all was great.

The level of service provided by the st Regis Macau was unlike anything we have ever experienced. They gave us a room upgrade, butler bears and a cake complimentary for our honeymoon. They genuinely cared about making our stay memorable and it was the best stop of our trip, noting we stayed at other five stay hotels throughout our stay in China.

Only that we didn’t stay for longer!

The location ( close to the show Dancing house of Water) and the rooms. The service and staff outsanding! From the doorman to the Concierge to everyone

Impeccable service. Truly a five star property.Everyone at the hotel was very nice. Room was large and spacious. The butler service was great. I had lost a watch and the cleaner helped me find it.

Nothing. Only that we only booked two nights.

What we found exceptional was the service we received, on just an overnight stay. From checking in to leaving, we were well taken care of. The head concierge Ms. Lisa Li, was especially attentive to our needs, and we felt really pampered.

A remarkable hotel and team, who went above and beyond to make our stay awesome and memorable! Wonderful service, food, and rooms with exceptionally comfortable beds. Every staff member from the pool team, lounge staff, front desk, and manager went out of their way to acknowledge us and ensure our comfort. Just, WOW!

Wouldn't change a thing.

however, location is in the center heart of the strip in Macau Cotai area.

room was a bit old with the same rate, could find better choice

Everything was perfect. The staff was very friendly, especially David. The hotel was in the best location, near everywhere.

The breakfast buffet was very simple.

Absolutely amazing hotel! The location is super convenient — right in the heart of the Londoner complex. The room was luxurious, spacious, and thoughtfully designed, with everything you could possibly need. The bed was incredibly comfortable, and the housekeeping was outstanding — they even arranged my belongings beautifully every day, which was such a lovely touch.The breakfast was absolutely delicious, with a wide variety of high-quality options and top-notch ingredients. The only downside was the wait time — I had to queue for about 15–20 minutes each morning.Overall, I had a fantastic stay and would definitely return. Highly recommended!

There is nothing to complain indeed. Everything was pleasant the minute we stepped into the premises. The bell, the front, the butler, the porter, the maid and everyone we encountered on the first day and throughout our 3 day stay was very hospitable until the last minute we were leaving the promises. The ambience, the room, the amenities, everything was beyond our expectations. We would like to thank St. Regis and the staff who took care of us and provided the freindly welcome to our stay in Macao. If we ever come back again we will definitely stay at St. Regis.

Nothing! All perfect;)

Upscale five stars hotel. Friendly and helpful staff. Feel welcome when you step in the lobby, gym and pool. Excellent facilities. Comfortable room and bed. Good location.

My family and I received a warm welcome from all the hotel staff. Mr. David Leong was especially helpful and provided us with excellent recommendations on places to visit and how to get around.The breakfast buffet was of very high quality with a great variety of options, and we also had the choice to order from the à la carte menu. One thing we truly appreciated was the late breakfast service, available until 1:00 PM.The hotel is located in an outstanding location — right in the heart of Cotai — surrounded by top shopping and dining spots. We could easily walk to The Londoner, The Venetian, The Parisian, MGM Cotai, and Studio City.

There was nothing we didn’t like, but we would like to suggest that, given the high room rates, it would be a great addition to offer a Club Lounge for guests during happy hours, perhaps from 5 PM to 7 PM.

Staffs are well trained with professional service and big smiles View of Metropolitan suite is stunning !

The housekeeping response quick when we order more teas, coffees and bath salts and arrived room very fast. The pool is very nice. We can see the Cotai night views perfectly.

The tub seems water leaking so when we had bath on the tub the water went away. I expected we could be offered free drinks from minibar but here's not when I had free drinks from Wynn Palace and Altrira and Galaxy.

The whole stay was stupendous. From the receiving party to the end, it was a wonderful visit. During the stay, we had an unwanted experience however, it was promptly addressed. Special thanks to Miko(Registration), Jeff(Bellboy), Ron(Butler), AK(concierge), Luke(Lobby), Jhustin(Housekeeping) and Onur(Butler Manager). The whole gang were able to maintain the reputation of the Hotel.

The toilet did not have heated seat cover or bidet.

The staff and the butler for the room are very helpful

Breakfast is 99.5% same for 4 days. There are dishes that we saw other table ordered. The staff didn’t tell us about these menu. So, we were just eating from the line buffet ?

The service is good

Guest room decoration is old. Bed is too soft, middle part of the bed is dropped. Under expectations.

Excellent location, spacious rooms and great staff

Very slow - 15 min wait for table at breakfast

More streamline check in very slow