3.5-Star Hotel

Ramada Hong Kong Grand (Former Best Western Grand)

23 Austin Avenue, Hong Kong, - Hong Kong
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Ramada Hong Kong Grand (Former Best Western Grand)
1/64
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$52
per night

3.5-Star Hotel

Ramada Hong Kong Grand (Former Best Western Grand)

23 Austin Avenue, Hong Kong, - Hong Kong
View Map

Top Amenities:

Free Internet AccessHealth ServicesRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Rating

6.3

Pleasant

Based on 2160 reviews

Location Of Hotel

8.1

Hotel Cleanliness

6.8

Hotel Staff

7.4

Overall Quality

6.3

Show 22 Verified Reviews

About

Ramada Hong Kong Grand offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Reception services such as concierge service and express check-in or check-out are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. Smoking is limited to specified smoking zones.Each accommodation at Ramada Hong Kong Grand is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal. Ramada Hong Kong Grand offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Ramada Grand Tsim Sha Tsui provides a superb assortment of leisure amenities for guests to enjoy. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

According to the hotel policy, a reservation is limited to booking no more than 8 rooms. For additional details, kindly visit the hotel reception directly. br/ If the number of reservations exceeds 4, the hotel will treat it as a group, and the cancellation policy will be changed or additional fees may be charged (depending on different policies). br/ In compliance with Government Regulations prohibiting free toothbrushes, bottled water, shower caps, shaving kits, and combs in the guest room, please purchase those items from the vending machine located on the 2nd Floor during your stay. br/ Starting from 1 January 2025, Hong Kong will reinstate the Hotel Accommodation Tax (HAT) at a rate of 3%, based on the room rate provided by the property. This may affect your total accommodation costs. We recommend you read the Hotel Accommodation Tax details before booking. For more information, please visit the Hong Kong Inland Revenue Department website (https://www.ird.gov.hk/eng/faq/hatq.htm). "

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Non-smoking property
Restaurant(s)
Wheelchair accessible

Guest Rating

6.3

Pleasant

Based on 2160 reviews

Location Of Hotel

8.1

Hotel Cleanliness

6.8

Hotel Staff

7.4

Overall Quality

6.3

Pros +

  • The staff are very nice, the location is convenient, and a lot of restaurants nearby.
  • I didn't like it.The rooms are too small.
  • The courtesy of the staff

Cons -

  • The room and furnishings are too old
  • The electrical outlet is not enough
  • there is barely anyone there,staff not replying to phone when u call from room,the matress and pillows are super hard, better u sleep on floor(not joking-i did),they never went to clean my room or make the bad,room is dirty,not even close to 2 star hotel

Business Traveler (189)

Solo Traveler (483)

Traveling as Couple (244)

Family with Young Children (153)

Family with Teens (1)

Senior Traveler (44)

Group Traveler (99)

10
3/24/2025
The staff are very nice, the location is convenient, and a lot of restaurants nearby.
5
11/30/2024
The room and furnishings are too old
1
10/4/2024
I didn't like it.The rooms are too small.
8
9/20/2023
The courtesy of the staff
The electrical outlet is not enough

Room Options

1/5

Standard Room City View

162 sqft • 1 Queen or 2 Single

Air conditioningAlarm clockCarpetingCity view

Room Details and Photos

Superior Queen or Twin Room

sqft • 1 Queen or 1 Single

Room Details and Photos

1/9

Premium Room 2 Single Beds

280 sqft • 2 Single

Air conditioningAlarm clockCarpetingCity view

Room Details and Photos

Premium Twin Room

sqft • 1 Single

Room Details and Photos

1/2

Deluxe Double or Twin Room

162 sqft • 1 Double or 2 Single

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

Triple Room

280 sqft • 3 Single

Air conditioningCoffee/tea machineDaily housekeepingFree Wifi

Room Details and Photos

Location

Ramada Hong Kong Grand (Former Best Western Grand)

23 Austin Avenue, Hong Kong,