About
Offering free WiFi and a swimming pool, Crystal Garden Resort is 10 minutes’ drive from Cairns airport and 5 mins from Cairns Esplanade Lagoon. All room have a flat-screen TV with satellite channels and air-conditioned. Outside swimming pool. Cairns Crystal Garden Resort is 5 minutes’ drive from Cairns' shops and restaurants and Flecker Botanic Gardens and 15-minute walk from the Cairns Lagoon. Palm Cove Beach is 30 minutes’ drive away. The air-conditioned rooms feature a seating area and tea/coffee making facilities. Each room has an suite bathroom with a shower and a hairdryer. Reception office hours are open from 10AM to 4PM on Monday to Friday. 10AM to 2PM on Saturday and Sunday. If you can not check in between the office hours, we will send you the instructions via mobile phone message, just follow the instructions, you can easily to get the key in our safety box near the reception door.
272 Reviews
- Cleanliness
- 6.7
- Staff
- 7.0
- Location
- 7.0
What Guests Say
- “Very clean. Great toiletries. Comfortable beds”
- “We had to make arrangements for a late arrival after closure of the reception. Everything worked out perfectly, couldn't have been better!”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Family Room
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
1/3Triple Room
- Adapter
- Air conditioning
- Bath or Shower
- Body soap
1/3Deluxe Triple Room
- Adapter
- Air conditioning
- Bath or Shower
- Body soap
1/4Double Room
- Adapter
- Air conditioning
- Bath or Shower
- Body soap
1/4Apartment
- Adapter
- Air conditioning
- Bath or Shower
- Body soap
1/4Deluxe Family
- Air conditioning
- Bath or Shower
- Closet
- Complimentary coffee
1/4Twin Room
- Accessible bath/shower
- Accessible toilet
- Adapter
- Air conditioning
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What Guests Loved
Based on 272 reviews
Pros +
- Very clean. Great toiletries. Comfortable beds
- Clean and quiet.
- We had to make arrangements for a late arrival after closure of the reception. Everything worked out perfectly, couldn't have been better!
Cons -
- Hardly a resort - not sure what resort fees were for. The place is run down, needs major maintenance or upgrades. Room cleanliness was substandard
- No WiFi!!! Only one free hour WiFi!!!
- Not close to downtown but a quick bus ride or rent a car makes up for the location.
Hardly a resort - not sure what resort fees were for. The place is run down, needs major maintenance or upgrades. Room cleanliness was substandard
Very clean. Great toiletries. Comfortable beds
No WiFi!!! Only one free hour WiFi!!!
Clean and quiet.
Not close to downtown but a quick bus ride or rent a car makes up for the location.
We had to make arrangements for a late arrival after closure of the reception. Everything worked out perfectly, couldn't have been better!
Nothing looks like an old block of flats converted to motel
Not up to standard of booking.com places in my unqualified opinion Looks like locals live there full time hanging around in property as I arrived late I felt like they were waiting for local drug dealer to arriveNot a good feeling in the dark
The location
The facilities,very smelly drain rubbish and flies outside the bin shed. Wooden blocks holding up the curtain above the door, not sure whether it was the toilet or shower leaking
Clean
Noise level extreme. Banging and clanging overhead our room until 2.47am. 1st night kids running around yelling
The Pool.
No microwave nor cutlery in rooms. Limited amount of linen also.
Friendly service. Very willing to please. Off street parking.
Units are older but are being fixed up. Noisy people upstairs. Only 1 pillow each. Microwave would be handy.
good location, easy late checkin
bed was hard
It was clean and the staff were friendly,
Bed was really uncomfortable and we had people walking around all night knocking on everyones doors it was very unnerving.
Close to airport
Mouldy walls Front door handle fell off Sketchy part of town Didn’t supply us with door or gate code for after hours entry.
Very friendly staff. Good price
Decor old, but pri e is right
The stay was wholesome . Thnk you . !!
The wifi was really slow. , and i think i may have accidentally left something important in one of the draws . By chance did you guys happen to come across 3 external computer hard drives wrapped in a sock ? If so can pls let us know via 0483 333 732 ,. They are really important. Regards.
Excellent service. Very friendly reception. Good location. Great value for money. One of the best budget motels I have stayed in. Highly recommend.
Age of resort but it appears that they are spending money to upgrade. Not that they can do anything about age of building. Only minor repairs needed. Went to have shower at 4am but found no hot water. Later that morning it was there.
good location and self check in
There’s no microwave or I didn’t find one
It is what it is. Price was fair, housekeeping was a little relaxed. Rooms themselves, for the price where suitable, pillows where ceap like everywhere.
Rooms themselves, for the price where suitable, pillows where ceap like everywhere.
Beautiful pool
Shower was horrible broken also couldn’t leave the gate almost lost my job being 2 hrs late!
Location was handy & close to the airport, which was important!Beds were comfortable but pillows were not! Extra pillows would have helped!Accessibility to & from room & carpark was good as was the security gates! That was appreciated!
Couldn’t get hot water in the bathroom sink or shower…was only lukewarm at best!Was expecting some basic cutlery, a few plates & glasses which would have been very handy! There were only a few mugs & teaspoons! So very difficult to eat your takeaway!
The room was good, clean and comfortable.
There was no hot water.it was pretty noisy, and no staff to be found and didn't answer multiple calls when I locked myself out. Another guest came to the rescue.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Fence around pool
- Outdoor pool
- Plunge pool
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Offering free Wi-Fi and a swimming pool, Crystal Garden Resort & Restaurant is 5 minutes’ drive from Cairns Esplanade Lagoon. All rooms include a flat-screen TV with satellite channels. Guests can work-out in the 24/7 fitness room. Cairns Crystal Garden Resort is 5 minutes’ drive from Cairns' shops and restaurants and Flecker Botanic Gardens. You ca enjoy a 15-minute walk along the Esplanade to the Cairns Lagoon. Palm Cove Beach is 30 minutes’ drive away. The air-conditioned rooms feature a seating area and tea/coffee making facilities. Each room has an suite bathroom with a shower and a hairdryer. There is an on-site Chinese & Cantonese Restaurant open for lunch. Free transfers are available to and from Cairns Airport from 10:00 to 16:00. Please inform Crystal Garden Resort & Restaurant 3 days in advance if you want to use this service, using the contact details found on the booking confirmation. If you arrive outside reception opening hours, you can use the check-in machine. Reception closes at 17:00. Please contact the property in advance for the password, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.
Location
18-24 James Street, Cairns
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