The Glen Hotel and Suites

Friendly staff and having a number of eating choices on site.

The inability to cook toast in our room for breakfast.

Location and cleanliness

It is located next to a kindergarten. Is a bit noisy in the morning.

comfortable, good size room

bathe room was not very clean

Location, friendly staff and value for money

Good location. Easy parking.

Our room smelt like a wet rag when we arrived. We thought it was that the room was musty as the aircon wasn’t on. Turned on the aircon, and it didn’t improve. My son laid on the bed and disgustedly found his pillow smelt like an old wet smell. I couldn’t locate any other source of the smell. Took the pillow to the staff the next day, and they said they couldn’t smell it and said that sometimes that motel rooms are musty. They said the staff would replace the pillow and check the room during room service. We came back to an “odour eater” moisture absorber/air deodoriser on our windowsill. Nil further information provided by the staff, or reasoning to wet smell. Noted the beds didn’t have proper doona covers - the sheets were covering the quilt and the quilt insert had stains on it.

Great place to stay. Meals and staff always excellent every time I stay at the Glen . Travel from Melbourne to visit my daughter. Totally rate staying there .

Bed were so comfy, rooms were clean . Special thank you to the staff who never complained about our loud family! There were a lot of us. Staff were lovely! Also love how you can enter the hotel near the parking area & bypass walking through the lobby area.

Loved everything

Easy access with free parking, also the in house free laundry is a plus, also an ice machine in the laundry room. Didn’t try the swimming pool so can’t comment

Very convenient, clean, good dood at hotel.

It was a bit pricy.

Bed was comfortable but the air conditioning took some working out. Pool hadn't been cleaned for a while.

Could do without a TV that didn't need a degree in science to operate.

Clean room. Convenient location for what we needed. Handy coffee shop for breakfast.Nice pool and gym.

A bit corporate and not really a holiday place. More for convenience.

I like the fact the hotel its close to its Owen pub, resturants, and also bottle shop

Everything was good ,but as allway Booking .com give you the west rooms, like no views at all

I liked the location, close to restaurant and the pool was great

So good having eating venues on site.Room clean and well serviced.

Bed and pillows a bit uncomfortable.

Loved the room, comfortable and great facilities. The attached pub and dining options were fantastic.

Couple of housekeeping tasks missed. The big steps up to and into the bath/shower are a little dangerous.

Friendly staff, incredibly comfortable beds and pillows, beautifully renovated

There is cafe and restaurant nearby, fitness room was neat and clean, room is clean

Wish the team cleans swimming pool

The reception was so lovely and Helpful Good location

The patio could of been abit tidier and the plants could of been cut back

Amazing staff Great location Beautiful facilitiesFood was exceptional with quick room service and well priced

That I had to leave

Location, friendly staff, facilities, room