Oaks Brisbane Casino Tower Suites

The room that we were given had a fantastic view of the river which was what I asked for. The bed was comfortable. The location was very close to all the city shops, picture cinema and city cat ferries.

Pool area was closed on the day that we arrived due to a maintenance issue with the door apparently. Requested pool towels that were to be delivered to our room but never arrived. Car park had minimal parking areas allocated to the apartments so had to drive to all levels and still not able to find a parking spot despite paying $45.00 per night for parking. No instructions were given about how to enter and exit the parking garage (exiting was particularly difficult - apparently there was a keypad on B1 level that had to be pressed and reception would open the gate for us, but as we were unaware of this procedure we had to wait for another car to enter the carpark so that we could exit while the gate us up).

The bed was very comfortable. All the usual things were provided which was great. Everything was clean.

No instructions provided to operate the TV. I wasted at least an hour trying to figure this out which was incredibly frustrating. Surely it would make sense to supply simple laminated reference sheets with basic instructions. I couldn't figure out how to get Foxtel, or the TV. None of the apps worked. No Youtube, no screen casting - nothing. Spending time troubleshooting tech problems is not the best way to start a holiday.Also, the room I booked online via booking.com showed nice panoramic views. I checked in and had a faded Telstra sign on one side, and the side of a building with people looking at me for the entire stay. Two other things - the balcony sliding doors were stuck, only one side opened. The dryer door was broken and would only work if I pushed it "up" after closing it. This needs to be fixed.

Location and great view! Great facilities.

Slight inconvenience about the lift not working.

Location neat tidy

Lifts took way to long as one was out of order No signage to get to carpak

Location

Could not check in at the proper time , room was not ready, long wait time. Property is very dated, only two lifts, but only one was working. Took nearly 40mins before a lift came.

Cleanliness each day close to city shops

Only two elevates working didn't like being on 23 floor

Location

Requested a twin bed configuration which we did not get. There was a very very loud exhaust fan right outside our apartment.

Location and convenience to Brisbane City sites

Stayed on level 27, open the balcony door and the strong air con noise from another building. Cannot relax on the balcony

Location. It's located in Brisbane CBD

Unfortunately, I could not smoke on the balcony. I had to take the lift down from the 30th floor every time I want to smoke.

The pool was heated and great location in CBD

The bathroom was dated with cracked tiles and smelly drain

The pool and spa area was excellent and the gym looked fully equipped. It was handy having 24hr reception, especially as we arrived in the evening and parking was available.

The room was very comfortable but lacking any nice decor which made it look a little depressive.

Spacious room, very clean with a beautiful view of the river.

Access by car was very difficult. The Parking area was not marked and unable to be located. No clear instructions were provided to locate the car park.

The room was spacious, clean and well stocked. It is located close to the Brisbane Mall, and within easy walking distance to Southbank and any other attractions which may be of interest to travellers.

No negative comments to make.

Location and view

Shower screen leaked

In town close to many things

The facility was subparThe WiFi was poor connection and did not work most of the timeIt was winter and the rooms were very cold

The staff were extra helpful and the young lady at the front desk, Shan, went out of her way to make my stay as comfortable as possible. I was given light filled apartment with a spectacular view. I wish I had been staying for pleasure not work. The location was conveniently located for both my meetings in the city and dinner with a customer and staff at night on the Southbank.

Have stayed at Oaks in Brisbane before. Staff are always great. Love the location....makes it easy to walkover to the theatre and gallery, and close to mall. The apartments are always clean and everything in working order. And, even though our apartment this time looked onto the backs of buildings, we didn't care because the balcony was clean & spacious and sunny on a winters morning, but mostly it's such good value for inner city. I always like having the kitchen.

My only gripe (and it's a small one) is that there were no blankets in the cupboard that I could have used to replace the doona on the bed (I can't sleep under doonas). I will remember to ask next time.

loved the river views and close proximity to main cbd , restaurants etc

directions for parking

Friendly staff Beautiful lobbyClean generous sized apartment

Amazing location. It is right in the heart of the city with a short walk to all the best places including the museums, shopping, restaurants. The best part is the view.. you could see the river and the ferris wheel from your balcony and it looked beautiful in the night. During the day, you can just sit in the balcony and calmly look at the mountains.