4.5 Star Hotel

Oaks Brisbane on Charlotte Suites

128 Charlotte Street, Brisbane, Australia View Map

Oaks Brisbane on Charlotte Suites1/42
Oaks Brisbane on Charlotte Suites photo 2
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Oaks Brisbane on Charlotte Suites

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About

Located in Brisbane's CBD (Central Business District), Oaks Brisbane on Charlotte Suites offers self-contained accommodations with a private balcony. It features 2 swimming pools, a fitness center and a sauna. Free WiFi is offered. Oaks Brisbane on Charlotte Suites is 5 minutes’ walk from Queen Street Mall. The Brisbane River and the City Botanic Gardens are each a 10-minute walk away. All air-conditioned apartments have a spacious living area with a flat-screen TV and DVD player. Each apartment has laundry facilities and a fully equipped kitchen with a microwave and refrigerator. Leisure facilities include a 25-yard indoor lap pool or seek travel advice at the tour desk. There are a number of restaurants, cafés and bars within a 2-minute walk.

3,564 Reviews

8.3Very Good
Cleanliness
8.6
Staff
9.1
Location
9.4

What Guests Say

  • “Nothing much other than it's walkable to the city.”
  • “Great inner city location. Lovely clean unit with lots of facilities. Very comfortable bed.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Spa
  • Fitness Center
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

1 Bedroom Executive Apartment1/4

1 Bedroom Executive Apartment

614 sqft • 1 King, 2 Single

  • Air conditioning
  • Baby Cot
  • Balcony
  • Bath or Shower
1 Bedroom Apartment1/4

1 Bedroom Apartment

614 sqft • 1 Queen, 2 Single

  • Air conditioning
  • Baby Cot
  • Balcony
  • Bath or Shower
One-Bedroom Apartment - No Housekeeping1/4

One-Bedroom Apartment - No Housekeeping

614 sqft • 1 King

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Body soap
2-Bedroom Apartment without Cleaning Service1/4

2-Bedroom Apartment without Cleaning Service

732 sqft • 1 King, 2 Single or 1 Queen, 1 King

  • Air conditioning
  • Baby Cot
  • Balcony
  • Bath or Shower
One-Bedroom Apartment1/4

One-Bedroom Apartment

614 sqft • 1 Queen

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Body soap
Two-Bedroom Apartment - No Housekeeping1/4

Two-Bedroom Apartment - No Housekeeping

732 sqft • 1 King or 1 King

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Body soap

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.3
    Very Good

    Based on 3,564 reviews

    Location

    9.4

    Cleanliness

    8.6

    Staff

    9.1

    Overall Quality

    8.3

    Pros +

    • Nothing much other than it's walkable to the city.
    • Great inner city location. Lovely clean unit with lots of facilities. Very comfortable bed.
    • location was excellent, this unit was well set out and comfortable, reception was more than helpful and I would definitely stay again

    Cons -

    • Lazy staff. No housekeeping for the entire week. The hotel (but actually more like apartment) felt filthy. Got to go down to the reception to get new towels. Everything about this "hotel" is just not worth it.
    • it was a very nice place overall. the water pressure in the shower needed to be better and though a small thing decent toilet paper would definitely make the stay better.
    • The dry is not working. No scissors and only provide one laundry power, one dishwasher power. For 2 nights stay. Also parking fee too expensive
    Business Traveler (485)Solo Traveler (746)Traveling as Couple (1,812)Family with Young Children (1,384)Family with Teens (1)Senior Traveler (46)Group Traveler (844)Total (5,132)
    3RaymondPosted on: 1-20-2026

    Nothing much other than it's walkable to the city.

    Lazy staff. No housekeeping for the entire week. The hotel (but actually more like apartment) felt filthy. Got to go down to the reception to get new towels. Everything about this "hotel" is just not worth it.

    8Gilly L.Posted on: 1-20-2026

    Great inner city location. Lovely clean unit with lots of facilities. Very comfortable bed.

    8LisaPosted on: 1-20-2026

    location was excellent, this unit was well set out and comfortable, reception was more than helpful and I would definitely stay again

    it was a very nice place overall. the water pressure in the shower needed to be better and though a small thing decent toilet paper would definitely make the stay better.

    7jifeiPosted on: 1-19-2026

    The location was great. In the center of the Brisbane. Very close to all the shops.

    The dry is not working. No scissors and only provide one laundry power, one dishwasher power. For 2 nights stay. Also parking fee too expensive

    8DenysPosted on: 1-19-2026

    The living room, the balcony, and the kitchen were spacious and well fitted for longer stayes. The bed was sturdy and comfortable with lots of room for clothes. The bathroom has a washer and dryer as well as cleaning tools and a drying rack for clothes.

    Weak Wi-Fi signal that frequently dropped off, dire lack of easily accessible electrical outlets where one might need them (e.g., by the desk, around the bedside table, and sofa/coffee table). Room lights are mostly outfitted with cool-colored bulbs. I would prefer a soft-warm lighting to make the room a bit cozier and welcoming.

    8BharatPosted on: 1-18-2026

    close to central Mall and at walking distance to major places to see in surroundings to brisbane city

    3MichellePosted on: 1-15-2026

    Location was great

    The worst bed I’ve ever slept in all other hotels bring you towels sugar etc if you call this hotel makes you go get it. I checked in at 12 went for a walk because check in mean to be at 2pm my room wasn’t ready till 3:20

    7tatianaPosted on: 1-10-2026

    Convenient central location and a comfortable stay overall.

    The room and facilities felt a bit dated

    7ChristopherPosted on: 12-31-2025

    Parking was an added 45 dollars per day, it should of been an added extra during booking rather than a hidden fee.

    9FERRYPosted on: 12-31-2025

    Location, the room is big, clean

    Don't have scissor.

    4MohammadPosted on: 12-26-2025

    At $600 per night, the two-bedroom apartment fell short in terms of maintenance and cleanliness. It did not meet expectations or justify the cost for accommodations in this price range.

    6larissaPosted on: 12-23-2025

    Very close to trains and restaurants

    The fire alarm that alarm in the middle of the night

    8Tsui-YingPosted on: 12-3-2025

    Everything was so good. Staff are so niceJust the parking is the problem, at the benigning one of the reception lady sent me to the first car at right hand side, AND WE'VE BEEN CIRCLING all the way to the top and got nothing so have to ring the reception and find out there is another car park building on the left hand side and the sensor wasn't even clear to see took us nearly 40 mins just try to park the car. It was frustrate.

    better route for car park.

    8HarlandPosted on: 11-13-2025

    Room service available.Lovely enclosed balcony with city views.

    Block out curtains didn't cover ends of windows so sun burned in at 5am.

    6DarylPosted on: 10-25-2025

    Location

    Bathroom floor was slick tiles and dangerous bathroom vanity was tiny. No place to put anything. The architect should’ve been forced to spend three days there and see what the deficiencies were. Only gave us two towels and one washcloth for three days. That seemed pretty skimpy. The bed was very comfortable though.

    3NicholasPosted on: 10-17-2025

    Easy to check in and organise parking - staff were responsive and friendlyGood location for easy access to surrounds

    Air conditioner did not cool the room one bit and I felt sick by the time I left - Room was very dated and just felt dirty to stay in. Equipment basics like ironing board very worn out.

    10Ronald E.Posted on: 10-12-2025

    The location and the room were so comfy, tidy and overlooking view. My partner and I were able to enjoy our stay since everything was so absolutely accessible and staff were very approachable.

    9KarenPosted on: 9-29-2025

    Loved the location for walking around: sights, parks, groceries and City Cat ferries. I used the lap pool almost daily; nice temperature! The apartment was well set up and comfortable for a week's stay with cooking our own meals. Highly recommend!

    7ClairePosted on: 9-8-2025

    1 Bed Apartment big enough and bed was comfortable.hotel is easy access to city shopping / events/ facilities

    parking bays for hotel / access could be explained better

    1KatePosted on: 9-2-2025

    The staff were very nice. Everything else was terrible. I was booked for five nights and I left after one night.

    My apartment was nothing like it looked in the photographs online. It was noisy, the configuration of the apartment was strange, the lighting was horrible, the water in the shower kept going hot and cold, everything was dated, the bathroom particularly so. The apartment was in very bad condition. Hardly any power points, which would have made it hard for me to work there on my laptop. Very disappointing.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Heated pool
    • Indoor pool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center
    • Spa

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 0 and above can stay with extra bed, subject to additional charges.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that credit cards are the only accepted method of payment at this property. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation. When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A damage deposit of AUD 1.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.

    Location

    Oaks Brisbane on Charlotte Suites

    128 Charlotte Street, Brisbane

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