Windsor Heritage Motel

The location

The room was very bad and they also charged more money and said it would return back to my bank and it never did and it's nearly been a weak they took another $50 and never re payed it back not happy one bit

1 Though free wifi was advertised hotel staff tried charging $20 a day. After insisting I was given a password but wifi didn't work. I gave up asking for free wifi 2nd night 2 Lack of electrical outlets 3 Very remote location 4 Overall very bad experie

It was a great place to stay especially on a budget. The beds were comfortable the air conditioner was (mercifully - it was 44 degrees outside on Sunday) cold. The tv was a good size and the mini fridge worked and the freezer in it kept the ice cream firm. It was so close to everything that we could walk everywhere to shops to cafes and bars. It's not luxurious but we enjoyed our stay.

Pillows were not great. We need more pillows.

Location was great. Close to main shopping centre and pedestrian area. Lots of cafes and shops close by.

Remote for TV did not work. Wifi code did not work. I had to stand on a chair to turn on a very old Air Conditioner but it did work.

I didn't have breakfast in only had coffee

The power point in the bathroom didn't work the bed was out of date. Everytime you sat on it I thought it was going to collapse. The material was torn on the bottom where you could see it.

Bed and shower were adequate and clean.

The people at reception could be kinder and show some enthusiasm.Don't yell at people and don't insult their intelligence. Place their credit card on the counter Instead of throwing it.Spray the room for cocroaches. Disgusting them crawling all over the place.Provide a second pillow.Otherwise a good experience.

Not much apart from it was close to work.

No room service ran out of tea only two sachets. No milk after I had to go over to reception to get. Power points didn’t work except for tv. Just a crash pad.

Don't stay here. Read the...

Room was dirty and didn't look like it had been cleaned in awhile, staff were rude. Bed was extremely uncomfortable (way too soft, I sunk into the bed) and was very itchy after staying there.It's not hard to clean a room. The owners are clearly not interested in making the stays comfortable or care about cleanliness.

People were nice friendly good location

Bathroom door didn’t close and no lock mirror was dirty in room and no wifi was never given the passwords for it

I booked a room after 5pm for that evening. I wasn't able to get there to check in until after 10:30pmUpon arriving at 10:55pm, I pressed the after hours buzzer, and the manager came down in his pyjamas and assisted me to check in.

It was inexpensive and location was quiet. Other guests were not, but that's not the motel's fault.

Bathroom door didn't close. Had to climb over a cupboard to access the air con. Reception is in a different motel, across the road. Staff member wasn't very polite.

Great location.

Very run down, stains on the bedding,

Location to cafes, restaurants, etc.Nice hot shower.

Dirty room with cockroaches, lights not working, large amount of bugs in light shades, new carpet tiles not finished(possible trip hazard), liquid stains in cupboard, tea & coffee not replenished, stains on bath dowels, shower tap falls off.

The price and the sheets were clean

Checked in at 8 pm checked out 10pm couldn’t stay in there any longer too many spiders that came out from under the aircon ( which was above your head )couldn’t adjust the fan on the aircon either no cover on the fan in the bathroom wont stay again I know you get what you pay for but I definitely didn’t pay for the inclusion of the spiders whole room is very outdated

The Shower was good

Hand basin took about five minutes to drain. Toilet filled up completely before slowly draining, at tires would not drain the stools. There was a sewerage smell in the room ( No 8 )The room had been painted about 50 years ago by a blind person. The bathroom door could not be closed as the hinges were so rusty that they had swallon quite badly. No fly screen on windows.

Was there, reception said fully booked, no room for me. In the evening when I stayed in other hotel, reception called me said got one available. Too late. Now don’t how to get my money back

Staff reacted to a blocked toilet with some haste which was pleasing. The toilet was suffering partial blockage prior to our arrival.

Rooms were in need of renovation, poorly painted and subjected to significant traffic noise at times.

The bed was reasonably comfortable and we had a good shower though the shower screen was filthy.

I had to pay $50 on check in, to room 19 located across the road and upstairs from the main site, which was in addition to the Tarif, for the room key and TV remote and although these were returned on check out the next day, I’m still waiting for the refund five days later.The toilet cistern was falling sideways from a broken bolt and although the sheets were clean, the blanket on the bed was filthy.Twice I have rung about the refund of $50 and still it hasn’t appeared in my account.

bed was comforty

Being a heritage Motel it did show a lot of age by wear and tear

There was nothing to like

It sure was heritage.Old and run down.The owner doesn't care about the poor quality.People book the place not knowing how bad it is so he still gets his payment and doesn't improve anything.