Bridgeview Hotel Willoughby

The pub is very inviting and the staff were lovely. The rooms are very basic but perfect for laying your head down. The facilities were clean and well looked after.

Location is somewhat inconvenient, particularly without a car.

Just the location.

The AC was not working at all in both of the rooms. I complain about this with the manager, and he said that the hotel was full, so he didn’t have anything to do it. Besides that, the fan was not working as well. It was really hot inside the room and terrible to sleep. Also, the shower area was dirty and with mould.

It was very clean and comfortable. Close to roof top bar/seating and close to toilets. Love the old hotel vibes and the friendly staff.

No lift and a lot of stairs .

The food was good and the staff were lovely

The cockroach in between my pillows on the bedIndividual toiletries would feel a lot more hygienic. We didn't use the ones provided.

friendly staff

No mini fridgeMatress made skin itching

Price location facilities and staff

Air con was on a timer and went off at night when it was super hot still but otherwise everything was great

Great location, very affordable.

The shared amenities are a little old and run down.

Friendly staff and good location

Shared bathroom was not clean, there was a hole in our fitted sheet, AC was not working

Great location

It was a heatwave, and the AC was locked on timer and switched off every 15 minutes. It was too late when we entered our room to chase it up with the manager - everything else was fine.

Room clean, beds good.

I'm stupid. Why did I expect any difference the second visit. More fool me.28 Degrees in the room. Last time the main light didn't work and there were no kettles or bar fridges in the room. Not sure how you are expected to take you cup downstairs, fill it with boiling water and the carry it up stairs to your locked room. Still no kettles in rooms. But there are cups and coffee sachets- no milk again. Did bother asking at the bar if there was any milk in the hotel following last trips "no". Just gave up.And now for the kicker- On a predicted heat wave weekend the air con does not work. Response from manager- "I reset the switch" She was then able to observe with me no change. This was at 12:30am by this stage. Was I offered another room? NO. Was I offered any compensation? NO. She just shrugged her shoulders and left. Not sure people staying in my accommodations would accept that.Oh yeah, I also had to wait 1/2 hour while the TV ran through a tune as it only got radio when I arrived. So much for a recovery sleep after a long work day and 5 hours driving on top.Hopefully I won't be stupid a 3rd time!

I expected the worst, but this place definitely exceeded our expectations. It had everything we needed. The outdoor area was perfect on the hot day we visited, with plenty of space for the kids to play. The bathrooms are a bit old, but that’s to be expected in an older pub

Rooms are smallish, but neat and well-presented.

There wasn't a little fridge, not essential, but nice to have.

Very easy to get into the city via bus (or bus to Chatswood then catch the train to the city). The staff were all lovely. I didn’t hear any of the pub patrons during my stay.

I was provided with tea/coffe sachets, but no kettle? Not sure if I was supposed to go down to the bar to get it?

Conveniently located on the bus line. Clean linen

Overpriced room, considering there is only a share bathroom. The facilities are quite old.The overflowing dirty towels basket made me wonder whther the share bathroon had been cleaned that morning.The kettle could only be refilled in the share bathroom

The food was good and the staff were lovely

The cockroach in between my pillows on the bedIndividual toiletries would feel a lot more hygienic. We didn't use the ones provided.

The room was clean but it had a smell about it.I was not impressed that when I got to the room on the Saturday night my door was open and the light was on.

Having to share the bathroom and toilet

The room was clean but it had a smell about it.I was not impressed that when I got to the room on the Saturday night my door was open and the light was on.

Having to share the bathroom and toilet

Great hotel to enjoy & easy to access city bus route out front. Parking there. Beautiful walk to historical Incinerator Cafe for coffee & cake. Key access for after hours entry easy.

-NA-

Location was perfect close to Chatswood city by service excellent

The air conditioning unit was rubbish when you need it in hot days fan only does do much fan not clean filter needed cleaning I told a staff member day 2 of 14 I was there never got cleaned it was choking on fluff maybe a. Girt cut not to gave it serviced regularly poor job

Great clean quiet room with good food downstairs