Hunts Hotel Liverpool

Close to main Freeways and roads. Affordable rates.

The fridge totally disconnected from power. Could not hook up to Wi-Fi. Excessively noisy door at the hall entrance. Really dated interior.

The amount of beds in the room and the price

Found someone else's sock in the room, restaura t wasn't open

Nothing!

The used toilet paper on the balcony The hospital ECG ports on the balconyBlood on beddingDirtyToilet seat fell off toiletThe drug paraphernalia Dark and dingyNot advertised as a homeless shelter

Didn’t like it.

Tv remote was not working, batteries was provided but it still didn’t work and cello tape was use to hold it together, so couldn’t watch tv. No kettle in room, had to ask for one Carpets were badly stained, uncared for. Bathroom floor was dirty and toilet brush was not in place. The shower head was not secure

The bed was comfortable.

I recently stayed at a hotel that, unfortunately, left me with a profound sense of frustration and disappointment. From the moment I arrived, the experience was marred by unprofessional service by Janet and unnecessary complications that overshadowed the positives of the property.Upon check-in, I was greeted not with a warm welcome, but by an impassive staff member who seemed indifferent to my presence. Rather than feeling valued, I immediately felt unwelcome. After presenting my ID and the booking details on my phone, she began scrolling through my personal information, prompting me to take my phone back and clarify that she only needed to see my booking details. Even after I located the booking reference, she persisted in making the process difficult, insisting my name needed to match my ID. I explained that my account used a nickname, which I easily changed in minutes. Yet, she continued to create barriers, expressing uncertainty about when I would be able to check in.At this point, it was approaching 5 PM, well past the 2 PM check-in time I had paid for. Despite providing all necessary documentation, I felt as though I was facing unreasonable and unnecessary hurdles. When I suggested canceling my booking, she merely told me to do it on my phone, failing to understand the consequences of cancellation fees will be at my loss, yet she was the one trying to prevent me getting checked in so they should cancel it to prevent me loosing money. My frustration escalated as I attempted to voice my complaint on my booking app, hoping for a more competent response from management. After what felt like an eternity, she finally decided to check me in, handing me my access card with little regard for the stress I had endured.Once I got to my room, I discovered there were no towels, which added to my growing list of frustrations. Due to my flight being pushed back, I called reception to extend my stay by one day so I could check out at 1 PM.

Houaekeeper was lovely

Customer service - the receptionist was awful.Hygiene

Good location. Staff are friendly. Good size rooms, with full size frridge, microwave, iron and iron board.

We were disappointed with our recent stay. The room and bathroom were not clean upon check-in, and there was an unpleasant smell in the room. Unfortunately, the air-conditioning remote was not working either.The room was not serviced during our stay, and there was no door hanger provided to request cleaning. We were also not offered fresh towels the following day. Additionally, there were no electrical outlets near the bed for charging devices, and the pillows were quite uncomfortable.We chose to book here again because we had a much better experience when our family stayed late last year. Sadly, this visit did not meet the same standard, and we were quite disappointed.

Room was nice & clean. I was able to change the King bed to 2 single beds which was great as I was travelling with my 16 year old son. The lounge area was great to spread out his sporting equipment.

Better pillows

Loved that it was spacious and had everything we needed. Two bedroom, two bathrooms, kitchen and even a washing machine/ dryer.

The bathroom doors couldn't be shut when not in use was annoying.The kitchen sink window had no blind for privacy anyone could look in.Parking wasn't marked clearly Only the disabled parking.

Nicole, a lovely person, tried to assist us with our t.v.And offered a helping hand on our stay

T.v not working

Comfortable bed, nice hot shower and good size room.

Carpet desperately needs replacing and rooms have a stale smell, they need a good airing. Some of the security doors don't work properly.

Friendly greetings

Firstly when I entered the apartment there a was unusually smell with the ac had been left on .Face towel in the bathroom wasn’t changed as it had brown dirt on it .Kitchen wall , inside of microwave, dirty .Dirty stains behind bathroom doors .I had been charged cleaning fees while I was did my booking, not worth it , cleanliness not up to standard.

Cheap, large rooms, stove & microwave with full fridge in room, large bed, bed and pillows were comfortable.

Air con was duct taped and didnt work at all. Room was very outdated and needs a renovation

Location

The clerk was unhelpful and did not allow my friend to enter despite giving me the reservation number and everything. We waited more than an hour outside the room.

Clean

The large room filled with beds felt like we were on a school camp with our kids

Bad

Dirty, run down appartments. Laundry area only had 1 washing machine working. Pool was dirty and needs to be cleaned. Also I travelled with suitcase and had to lift my luggage up stairs which was extremely difficulty. Need to invest in a lift

Love my stay it was comfortable and clean and loved the location .

Air con & tv not working lol

The staff were exceptional both arriving and departing.They were warm and accommodating.We were a late check-in they made us feel welcome.Huge comfortable bed and a hot cup of tea ❤️

Just the shower head was loose, but, was able to tighten it. No point disturbing the staff so late at night

Staff and hotel boss with the ring on short notice very understanding

It was big and the rate was reasonable. The staff was attentive.