Hotel Woolstore 1888, Sydney - Handwritten Collection

Location, cleanliness, car park directly across the road.

The bar & restaurant, whilst open, said they would only be serving ‘minimal’ drinks (whatever that means) & that no food is served on a Sunday night?.. Does not say that on the website or when you make the booking.

The room was excellent, very clean and comfortable, close to everything we needed.

Great ammenities, spacious rooms, parking only across the street and lovely bar downstairs. Staff were very friendly and accommodating.

Nice large room after an upgrade to a 'Junior Suite'

The room was on the first floor so had no views, despite having booked a room with a view. The kettle and coffee machine did not work and needed to be replaced. Rather an industrial and down market surrounding having expected a little more 'Darling Harbour glam'.

The room was clean and well appointed. The location was great.

The room did not have an external window, there was a small window non opening into the interior area of the building above the restaurant. The room was very small and with no external window it was quite claustrophobic feeling.

Great atmosphere and good location. Well set up for a business stay

No view

We loved the exceptional service experience d on an earlier visit. The hotel owners have changed hands and the new level of service didnt meet the earlier experience but was close. But we still enjoyed our stay.

Cleanliness let you down. The shower had soap scum build up in the corners that any regular cleaning would have removed. There was visible skid marks at the bottom ‘s bend’ of the toilet. Again could have been cleaned easily.

Close to the function we were attending

Towels. Very thin

Easy to get to our function and parking nearby

Towels

Excellent staff, location, breakfast was wonderful

Funky and well located. Front desk staff all very friendly and helpful.

Poor service in the cafe/restaurant. Lost orders an inattentive staff.

Great location. Comfy bed n pillows. Dressing gowns were great.

Complimentary drinks not explained when checking in. Bathroom tiles had mould on them..dirty...Breakfast ordering at cafe took ages..had to cancel coffee order with breakfast as it was taking too long. Parking partnership not explained very well so had to pay full price for parking...sounds like more training of staff required

The hotel has lots of character. It has been tastefully renovated to retain many of original Woolstore features. The room was very comfortable and we enjoyed the complimentary refreshments on arrival. The staff were very friendly and helpful. We enjoyed a tapas dinner with friends and family at the Percy restaurant on Friday night, the food and service were excellent. The location of the hotel in Pyrmont is well catered for with local cafes, and short walk to the Maritime museum and the ferry to Circular Quay. The light rail service is accessible across the road from the hotel and provides an alternative route to the CBD.

Cute hotel, staff were friendly and hotel was clean. Reasonably priced for the location. Parking available across the road for $60 a night.

Drinks at the bar were quite expensive however that’s the standard in Sydney.

The guy working at the front desk was great! Very friendly and provided great service. The hotel was a really cool vibe, clean and great location.

Loved the industrial design and how quiet it was - the street sound was almost unnoticeable. There were thoughtful touches in the room - robes, the wool store lip balm. I loved it.

No complaints!

The hotel (once we found it!) was lovely. The rooms were an ok size, clean and tidy. We heard no noise during our stay so assume the rooms are really well insulated! Although it would be nice to be able to open a window. The bed was very comfy and the rooms were cleaned every day, with the option to change your towels. Staff were all very friendly (there's always someone on reception to help). Breakfast was very nice, although a little small. The location is also great, it's a bit of a walk to the centre or to circular quay, but it's easily accessible and there's transport options nearby.

I can't really pick any faults with the hotel, everything was perfect. My only minor comment is breakfast, which although was really lovely, could be a little bit bigger!

Liked the style and ambiance in restoration of building

Room was a bit stuffy, perhaps some fresh air or windows access , also I know there hard to control,but the was cockroaches in the room , did mean to tell front desk but forgot to mention it . The staff were very nice and obliging,cheers

Close to light rail and Darling Harbour. Wi-Fi was good but kept wanting the password

Noise at night

Location was ok easy access to public transport

Toilet didn’t work.Shower wasn’t hot.Mould in the showerStrange ticking sound all through the night