About
Located in the heart of Sydney CBD (Central Business District), The York by Swiss-Belhotel offers air-conditioned apartments with a private balcony and free WiFi. Guests have access to a fitness center and heated outdoor pool. Each apartment at The York offers a spacious living area, fully equipped kitchen, 1 or 2 bathrooms and laundry facilities. The 6th floor garden oasis features sun loungers, plus a sauna and hot tub. There are 2 restaurants adjacent to the hotel serving Asian cuisines. The York by Swiss-Belhotel is less than 10 minutes’ walk from Circular Quay, The Rocks and Sydney Harbor. It is a 10-minute walk to Darling Harbor and Wynyard Railway Station is only 2 minutes’ walk away. Guests are required to present a valid photo ID and valid credit card upon check in. The credit card presented must match the credit card used to secure your reservation. Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged. Please note that the car park has a height restriction of 2-yards for all vehicles. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that booking more than 4 rooms, different policies and additional supplements may apply. Please note that the property will undergo planned balcony upgrade. This will be carried out during daytime hours from September 2025 to March 2027. It will be carefully managed to minimize any disruption to guests.
1,364 Reviews
- Cleanliness
- 8.2
- Staff
- 8.2
- Location
- 9.2
What Guests Say
- “Location. Big spacious room.”
- “The room was great and plenty of room and ideal for a single or couple travelling for work. All the essentials including washing…”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Three Bedroom Apartment
- Additional bathroom
- Additional toilet
- Air conditioning
- Alarm clock
1/4Two Bedroom Apartment
- Additional toilet
- Air conditioning
- Alarm clock
- Alcohol
1/4Studio Apartment
- Air conditioning
- Alarm clock
- Alcohol
- Baby Cot
1/4Executive Two Bedroom Apartment
- Additional bathroom
- Additional toilet
- Air conditioning
- Alarm clock
1/4One Bedroom Apartment
- Accessible bath/shower
- Air conditioning
- Alarm clock
- Alcohol
1/4Executive Three Bedroom Apartment
- Air conditioning
- Alarm clock
- Alcohol
- Baby Cot
1/4Penthouse Three Bedroom Apartment
- Air conditioning
- Alarm clock
- Alcohol
- Baby Cot
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What Guests Loved
Based on 1,364 reviews
Pros +
- Location. Big spacious room.
- The room was great and plenty of room and ideal for a single or couple travelling for work. All the essentials including washing machine, dryer, iron and ironing board were all there in the room. Plenty of facilities to cook your own meal if that is the guests preferred option and room was attended to everyday. The facilities were extremely safe and had security measures in place, the staff also were happy to hold my luggage as I arrived earlier than check-in.
- The location is excellent.Comfy bed
Cons -
- Its very dated and old. The hotel looks like it?s stuck in the 70s.
- The crockery needs to be replaced as the coffee cups are very outdated and there was only 1 mug. The balcony sliding doors were extremely difficult to open and close so maybe some minor maintenance on the tracks. All of this is minor things and would not prevent me from staying at your hotel again.
- I had a construction site attached to my balcony - angle grinding at 0800am and opened my curtains to see 2 workers looking at me from the balcony. Very noisy trying to have Teams meeting in this room with the construction going on. When I checked in absolutely NO mention of the noise or disruption that would be occurring......
Location. Big spacious room.
Its very dated and old. The hotel looks like it?s stuck in the 70s.
The room was great and plenty of room and ideal for a single or couple travelling for work. All the essentials including washing machine, dryer, iron and ironing board were all there in the room. Plenty of facilities to cook your own meal if that is the guests preferred option and room was attended to everyday. The facilities were extremely safe and had security measures in place, the staff also were happy to hold my luggage as I arrived earlier than check-in.
The crockery needs to be replaced as the coffee cups are very outdated and there was only 1 mug. The balcony sliding doors were extremely difficult to open and close so maybe some minor maintenance on the tracks. All of this is minor things and would not prevent me from staying at your hotel again.
The location is excellent.Comfy bed
I had a construction site attached to my balcony - angle grinding at 0800am and opened my curtains to see 2 workers looking at me from the balcony. Very noisy trying to have Teams meeting in this room with the construction going on. When I checked in absolutely NO mention of the noise or disruption that would be occurring......
The location was great.
The hotel itself is very dated. Carpet everywhere is not ideal. Just everything is old and needing upgraded for sure.
Location was great. Rooms were spacious.
The property looks quite old and worn out. The fittings inside the apartment are quite cheap. All things work though.
Staff are really helpful and friendly. Location could not be better.
There was nothing I didn't like. Just needs a more comfy bed
The apartment was amazing, so spacious and all the facilities were great
The location is really good but unfortunately the traffic noise goes all night which made it a bit hard to sleep. Not the hotels fault though ?
Room was good, clean, all facilities I needed.
Parking was difficult
Location was perfect. So close to everything and easy to access public transport. Apartment was spacous, bed was comfy and clean and it was quite well priced. I will definitely be booking in again for all future work trips
Location, friendliness of staff.Rooms quite large
Little dated but maintained well.
Location is great and ease of public transport - reasonable value for money. Ideal if staying a few nights as unit has washing ironing and cooking facilities.
As advertised, the hotel is old and currently under renovation which begins early in the morning. It is very clean.
Large room very spacious, shower pressure was amazing.
Very loud - street noise was pretty horrendous. Property is quite aged so needs an uplift to make it look mordern. Expensive for what it was.
Great location, very confortable, spacious, great staff.
Aircon in bedrooms. Views. Comfy beds. Great location. Bag storage before check-in.
Plenty of traffic noise even up on the 24th floor - needs double-paned windows! Poorly stocked kitchen (forget doing any cooking), with only a handful of random kitchenware, plates, cups, cutlery etc. Not enough allowance for rubbish (tiny bathroom-sized bin in kitchen).
Location and size of room
Cleanliness, staff not responsive, deferred maintenance.
Easy access to the hotel. Friendly staff. Responded well to issues ie wifi not working, lack of dishes in the kitchen. Overall positive experience.
There was no hot water in the kitchen. The kitchen could have had more equipment. Dishes, dish brush etc. Mostly is was just fine.
We stayed in hotel four days without wifi service. My wife had to bring her laptop to Novotel lobby to finish her work.
Love the location, short walk to Wynyard station, close to Circ Quay, the city, George Street, a couple of blocks from The Rocks. Spacious apartment, kitchen has all the appliances etc for a comfortable stay.Staff are friendly and helpful.
The location was fantastic. Close to public transport. Great views of the water & lunar park.
The furniture was old, tatty and falling apart in places. Pillows were very uncomfortable. Floors were dirty.
Leaving
Internet issues and work getting done next door with constant banging. Got maintenance guy to take a look @ internet and he didnt fix anything and told us to try another rooms connection - this didn't work and constantly dropped out so we had to pay for our phone to get data. He was very rude and cause of this we will not be going back or recommending to family and friends.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Outdoor pool
Fitness & Spa
- Fitness Center
- Spa
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 10:30 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 3 and above can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that there is a 2% charge when you pay with a credit card. Credit card surcharge: master card:- 2.05 % Visa card :- 2.05% American express:- 2.60% Guests are required to present a valid photo ID and valid credit card upon check in. The credit card presented must match the credit card used to secure your reservation Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged. Please note that the car park has a height restriction of 2-metres for all vehicles. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that booking more than 4 rooms, different policies and additional supplements may apply. Please note that the property will undergo planned balcony upgrade. This will be carried out during daytime hours from September 2025 to March 2027, It will carefully be managed to minimize any disruption to guests Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A damage deposit of AUD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.
Location
5 York Street, Sydney
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