Establishment Hotel

The staff and associated restaurants were great - always friendly and willing to assist.

My first night was a Tuesday night. I learnt at 2AM that morning, that each Tuesday evening the hotel holds an event. It was 'salsa' night that Tuesday so it was very noisy and disruptive to sleep.

Beautiful old building with a lot of character. The staff could not have been more helpful and the service was fantastic. Would definitely stay there again.

I could not say enough good about this hotel. Wonderful experience overall. Better than the Four Seasons or the like.

Lobby was nice but dark. Location is accessible and right within downtown. Service was excellent, very helpful. Room was spacious and with free ipad for additional amenity. TV flexibility of angles. Big spacious closet space. Bar amenity was useful, full and functional.

Lighting inside the room during the day is dark, not ideal to open window curtains as offices directly across windows. Switches were a bit complex and fancy to figure out. Bed was just a double. No towel racks.

The room was fab, clean and smelled divine…… Great location beautiful building.

Car parking was a little bit of a pain, mostly because Pitt street was a nightmare to drive down 2 block to get into the parking station, it took about 35-40 minutes….. not the hotels fault but worth knowing about if you have a booking for dinner etc

Great location with a short walk to restaurants and public transport. Staff were great and even gave us flowers & brownies for Valentine’s Day. Decor was really modern with a boutique feel with a lovely bath and comfortable bed. Highly recommend and would definitely stay here again.

There wasn’t a load of amenities on site e.g. gym, pool, laundry services.

Staff were exceptionalFacilities were fine, room was comfortable

Very noisy, not great value for moneyRoom was nice and comfortable but overpriced

The Establishment Hotel is in a very convenient location. Close to many restaurants and bars. It is also a short walk to Circular Quay and the heart of the city. The staff are incredibly friendly and helpful. Good coffee available downstairs in the adjoining bar.

The room was poorly lit, and quite dated. The shower would benefit from being retiled and a larger mirror installed in the bathroom. While the bed was comfortable, we did expect a King size bed for the price of the room. The most noticeable anomaly was that the hot water took at least 2-3 minutes (even longer) to flow through. Quite a deal of water is wasted waiting until you can shower. Past reviews highlighted the street and bar noise; however, this is something we did not notice.

I love this hotel! It's such a surprise as you walk down the alley to enter the serenity of the lobby. The first impression is the calm it evokes with the lighting and soft scent of incense, it's transporting. The room was beyond expectations, very big and the bed very comfortable. The large bathtub open between the bedroom and bathroom was fantastic! Of course, if you stay here a dinner at Mr. Wong's next door is a must! Make a reservation. The staff was excellent and answered all my questions.

The staff were super friendly and helpful. The comfortable hotel felt cool and quiet in the middle of a hot bustling Australia Day weekend. We were close enough to walk everywhere that we needed to go - galleries, markets, pubs in the Rocks and the coastal walk around Barangaroo.

All good generally - no view but we didnt need one as we were out and about for the whole weekend.

Old style history, location was prime. Room was spacious, bed was great. Lots of venues to go to close by.

The reception staff were excellent - very efficient and friendly. Lovely spacious room which was very comfortable and included 2 armchairs. Bathroom was very large and included double sinks. Bed was very very comfortable. Location was excellent, very close to Circular Quay and the Opera House

Looked a little tired in places in the corridors. The room number signage was a lighted display on floor so not easy to recognise when you arrive.

Extremely helpful and pleasant staff. So very close to Circular Quay and many excellent shops, restaurants, tourist spots and transportation options. The price was very reasonable.

Everything was perfect. I highly recommend it.

The bed was extremely comfortable, and the aircon super cold. The staff were very friendly and I appreciated the phone call the day before. Location is perfect for having a night out.

Everything

Front desk, food, linen all first class

Heritage feel and location

Large door to bathroom could not be moved

The location between the Rocks and Pitt Street was perfect for our overnight.

It was a bit hard to find, discreet signage. The Bar was also closed on public holiday, which we were not aware of prior to booking.

Great location, friendly staff and we loved the room.

Location and room size.

Doesn’t have turn down service.

My favorite sydney hotel. Old world charm meets modern amenities and great locationThe staff are first class all the way